Current jobs related to Bilingual Japanese english chat Support customer - Brickfields - E-infomedia Solutions Sdn Bhd


  • Brickfields, Malaysia Career International Fos Sdn. Bhd Full time

    Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following Facebook documented call flows, work processes, data entry requirements, and complaint...

  • Chat Support

    5 months ago


    Brickfields, Malaysia Mindpec Solutions Full time

    **Position**:Chat Support(SNS Project) **Location**: KL Sentral **Experience**: Fresh Graduates **Language proficiency required**: Japanese Native or JLPT N1/N2 **Salary**: Native-RM8800 + Complexity allowance RM1000 + Housing allowance RM200 Non Native - RM6900+ Complexity allowance RM1000 **Time**: 24/7 any 9 hours 5 working days/week **Position...


  • Brickfields, Malaysia REGENERATION RESOURCES Full time

    We are seeking an exceptional Native Japanese-speaking Chat Support Navigator to join our dynamic team at a cutting-edge technology company. Your primary mission will be to provide exceptional customer service and support to our valued users, ensuring a seamless and satisfying experience on our platform. **Responsibilities**: - Provide real-time chat...


  • Brickfields, Malaysia eTeam Workforce Full time

    **DUTIES AND RESPONSIBILITIES**: - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry...


  • Brickfields, Malaysia REGENERATION RESOURCES Full time

    Position Overview: **Responsibilities**: 1. Respond to customer inquiries and provide accurate and timely information via live chat on social media platforms in Japanese. 2. Handle customer complaints and resolve issues in a professional and efficient manner to ensure customer satisfaction. 3. Provide product information and assist customers with order...


  • Brickfields, Malaysia eTeam Workforce Sdn. Bhd. (Malaysia) Full time

    _**Job Type: Permanent**_ - **Job Location: KL Sentral (Nearby LRT KL Sentral Station)**_ - **Salary : RM9,000 - RM10,000 + KPI Allowance + Shift Allowance + House Allowance **_ - **Visa and Employment fully provided by company**_ **DUTIES AND RESPONSIBILITIES**: - Manage customer escalations and ensure that these are answered, tracked, and escalated as...

  • Japanese Chat Support

    5 months ago


    Brickfields, Malaysia Growthfn Sdn Bhd Full time

    Job Title: Japanese Speaker - Customer Service (Special Project) Location: Kuala Lumpur Sentral, Malaysia. - Salary: RM12,000 - Language: Japanese + Eng (B2) (JAPANESE is mandatory) - Joining date: ASAP or with Notice period - Experience in emergency response or high-stress emergency communication center environments. - Ability to clearly communicate with...


  • Brickfields, Malaysia REGENERATION RESOURCES Full time

    **Role**: As a Social Media Chat Support Specialist, you will play a crucial role in providing exceptional customer service to our Japanese-speaking customers through our social media platforms. You will be responsible for promptly addressing customer inquiries, resolving issues, and fostering positive customer relationships. **Responsibilities**: -...


  • Brickfields, Malaysia REGENERATION RESOURCES Full time

    Are you a social media-savvy individual with a passion for helping others? Do you excel at providing exceptional customer service and have a knack for problem-solving? If so, we have the perfect opportunity for you! As a Social Media Chat Support Specialist at our dynamic and innovative company, you will be at the forefront of our online community, engaging...


  • Brickfields, Malaysia REGENERATION RESOURCES Full time

    **Do you have a passion for exceptional customer service and fluency in Japanese? Are you eager to join a dynamic team supporting a leading social media platform? If so, this exciting opportunity is for you!** **About the Role**: We are seeking a driven and customer-centric individual to join our growing Chat Support team. In this role, you will be the...


  • Brickfields, Malaysia Customer Connect Malaysia Full time

    You will be serving the customers for one of the leading global e-commerce companies in playing the role of their #customersuccess specialist, giving the best customer experience, and exceeding all expectations in each touchpoint managed to ensure the highest level of satisfaction is received at the end of the touchpoint. **Your Roles include**: -...

  • Chat Support

    5 months ago


    Brickfields, Malaysia Career International FOS Sdn Bhd Full time

    Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following clients documented call flows, work processes, data entry requirements, and complaint...


  • Brickfields, Malaysia eTeam Workforce Full time

    **DUTIES AND RESPONSIBILITIES**: - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry...


  • Brickfields, Malaysia REGENERATION RESOURCES Full time

    Are you a master communicator in Japanese and passionate about helping others? We're looking for dynamic individuals to join our team as Chat Support Representatives! In this role, you'll be the voice of our company, providing top-tier support to our valued customers with grace and enthusiasm. If you're a native Japanese speaker with excellent written...


  • Brickfields, Malaysia eTeam Workforce Sdn. Bhd. (Malaysia) Full time

    **DUTIES AND RESPONSIBILITIES**: - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry...

  • Chat Support Advisor

    5 months ago


    Brickfields, Malaysia eTeam Workforce Sdn. Bhd. (Malaysia) Full time

    **DUTIES AND RESPONSIBILITIES**: - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry...


  • Brickfields, Malaysia REGENERATION RESOURCES Full time

    Do you love connecting people and have a knack for solving problems? Are you passionate about a thriving online community and want to be at the forefront of it? This is your chance to join a dynamic team and become a Digital Bridge Builder! **About the Role**: We're seeking a talented and multilingual individual to join our fast-paced Chat Support team....


  • Brickfields, Malaysia E-Infomedia Solution Full time

    **仕事内容**: **Japanese Speaker** **Native Japanese - **RM8700 + KPI allowance **Local Malaysian** -With Exp: RM7100 (Basic) + RM1000 (Complexity Allowance) Fresh Graduates: RM6900 + RM1000 (Complexity Allowance - Fresh Grads /Experienced (Able to speak and write in Nihongo - Japanese language) (JLPT N1 or N2) - Wiling to work on site ( KL Sentral) -...

  • Chat Support Advisor

    5 months ago


    Brickfields, Malaysia eTeam Workforce Sdn. Bhd. (Malaysia) Full time

    **DUTIES AND RESPONSIBILITIES**: - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry...


  • Brickfields, Malaysia REGENERATION RESOURCES Full time

    **Job Summary**: We are looking for a highly motivated and compassionate individual with a deep understanding of the Japanese language and culture. Your primary responsibility will be to provide exceptional real-time support to our valued customers through our chat platform. You will work closely with our team to resolve customer queries, provide guidance,...

Bilingual Japanese english chat Support customer

5 months ago


Brickfields, Malaysia E-infomedia Solutions Sdn Bhd Full time

_We are Hiring _
- Customer Service Representative ( Chat Support )_
- _Can speak Japanese & English._
- _(Able to speak and write in Nihongo - Japanese language) (JLPT N1 or N2)_
- _Must have 1year of experience in Customer Service ( BPO )_
- _SPM Above_
- _Amenable to Work on Site ( Kuala Lumpur Sentral )_
- _Local Malaysian_
- _Bachelor's Degree with No Experience

Diploma with min 1 year of call center experience
SPM with min 3 years of call center experience_
- With Exp: RM7100 (Basic) + RM1000 (Complexity Allowance)
Fresh Graduates: RM6900 + RM1000 (Complexity Allowance)_

**Job Types**: Full-time, Permanent, Fresh graduate

**Salary**: RM7,000.00 - RM8,000.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Rotational shift

Supplemental pay types:

- 13th month salary
- Attendance bonus
- Commission pay
- Overtime pay
- Performance bonus
- Tips
- Yearly bonus

Application Question(s):

- Do you have JLPT N1 or N2?

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Japanese (preferred)

Willingness to travel:

- 100% (preferred)