Airline Customer Service

**Job Summary**: As an Airline Customer Service Representative, you will be responsible for handling customer inquiries, bookings, modifications, and refunds, and enhancing customer satisfaction. You must be a native Korean speaker and have English communication skills at an A2-B1 level. **Key Responsibilities**: - Process customer booking, modification,...

**Job Overview** We seek a passionate and enthusiastic Airline Customer Service Representative (Native Thai Speaker) to join our exceptional team. As a key member of our team, you will play a pivotal role in delivering world-class support to our esteemed Thai-speaking customers. With your native fluency in Thai and unwavering commitment to customer...

**Job Summary**: As an Airline Platform Customer Service Representative, you will be the face of our airline, ensuring passengers receive world-class service from booking to arrival. Your role will involve engaging with customers through various channels, addressing inquiries, and resolving issues promptly to enhance their overall travel experience. **Key...

**Location**: KL Sentral **Job Scope**: - Respond to customer inquiries **Job Requirement**: - Must be able speak Cantonese/Mandarin/English - Can read and write - Have experience in Airline is advantageous **Salary Package**: - Basic : RM4,100 - KPI allowance **Working Hour**: - 24/7 rotational - 8 hours working + 1 hour break - Shift start at 9am,...

**Position Summary**: **Duties and Responsibilities**: - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information - Meet personal/team qualitative and...

**Job Overview** We seek a passionate and enthusiastic Airline Customer Service Representative (Native Japanese Speaker) to join our exceptional team. As a key member of our team, you will play a pivotal role in delivering world-class support to our esteemed Japanese-speaking customers. With your native fluency in Japanese and unwavering commitment to...

**Position Summary**: As an Airline Customer Service Representative, you will play a crucial role in providing exceptional customer service to our Mandarin-speaking passengers. You will be responsible for handling inquiries, resolving issues, and ensuring a smooth and enjoyable travel experience for our customers. **Responsibilities**: - **Customer...

**CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...

**CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...

**CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...

**CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...

**Job Highlights**: - Global BPO company - Competitive salary and benefits package - Comprehensive training provided - Responding promptly and accurately to customers' general inquiries, complaints, and feedback - Managing customer complaints and feedback with efficiency and professionalism **Requirements**: - Minimum Diploma qualification or higher - At...

**Job Summary**: As an Airline Platform Customer Service Representative, you will be the frontline ambassador for our brand, providing top-notch service to our passengers. Your role is crucial in ensuring that every interaction leaves a positive and lasting impression. If you're passionate about travel and possess excellent communication skills in Japanese,...

**Requirements**: Who are we looking for? - Preferable with 2 year(s) of working experience in the related field is required for this position. However, fresh graduates are encouraged to apply. - Applicants must be willing to work in KL Sentral. - Must be able to work 24/7 rotational shift hours, including night shift, weekends and public holidays. -...

You will be serving the customers for one of the leading global e-commerce companies in playing the role of their #customersuccess specialist, giving the best customer experience, and exceeding all expectations in each touchpoint managed to ensure the highest level of satisfaction is received at the end of the touchpoint. Your Roles include: - Attending to...

You will be serving the customers for one of the leading global e-commerce companies in playing the role of their #customersuccess specialist, giving the best customer experience, and exceeding all expectations in each touchpoint managed to ensure the highest level of satisfaction is received at the end of the touchpoint. **Your Roles include**: -...

You will be serving the customers for one of the leading global e-commerce companies in playing the role of their #customersuccess specialist, giving the best customer experience, and exceeding all expectations in each touchpoint managed to ensure the highest level of satisfaction is received at the end of the touchpoint. - Your Roles include:_ - Attending...

You will be serving the customers for one of the leading global e-commerce companies in playing the role of their #customersuccess specialist, giving the best customer experience, and exceeding all expectations in each touchpoint managed to ensure the highest level of satisfaction is received at the end of the touchpoint. **Your Roles include**: -...

**Position Summary**: **Duties and Responsibilities**: Primary Job Functions: - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information - Meet personal/team...

**Location**: KL Sentral **Job Scope**: - Respond to customer inquiries **Job Requirement**: - Must be able speak Cantonese/Mandarin/English - Can read and write - Have experience in Airline is advantageous **Salary Package**: - Basic : RM4,100 - KPI allowance **Working Hour**: - 24/7 rotational - 8 hours working + 1 hour break - Shift start at 9am,...