HR Operations- Chinese Mandarin

2 weeks ago

Kuala Lumpur, Malaysia Gratitude Inc. Full time

**Role**:Human Resources Manager

**Timings**:Flexible (Permanent)

**Industry**:IT-Software / Software Services

**Work Mode**:Work from office

**Functional Area**:Human Resources

Key Skills: Must be fluent in speaking both Mandarin and English Proficient in English- Level : JL 3A
- Salary : MYR 4k - 6k
- HR Admin. (HR Generalist, HR Operations, Shared Service Generalist) SME
- 3-5 years of experience in HR Administration (Employee Data Management, Benefit Admin, Compensation Admin, Performance Management) process with at least 2 years in Experience in HR organization Must Have
- Graduate in any stream
- Strong written and verbal communication skills
- Results and deadline driven
- Ability to work independently and as part of a team
- Minimum 2 year Experience with HR systems and tools such as SuccessFactors, SAP, Workday etc
- Computer proficiency (MS Office - Word, Excel and Outlook)
- Proficient in Chinese Mandarin & English language (Read, Write, Speak)
- Good to have
- Experience specific to Hire to Retire Data administration for Global (US, EMEA, APAC) clients will be added advantage.
- Process & support Hire to Retire transactions
- Process & perform quality checks on all HR transactions and Recruitment admin activities.
- Provide assistance on resolving level 2 & 3 level questions on all HR transactions and Recruitment admin activities.
- Escalate non-transactional, production, issues promptly and according to established protocols
- Participate and contribute towards process transformation & automations
- Respond to escalated issues from HR professionals, and HR managers
- Supports TL in training, daily reviews and escalations resolutions
- Maintain service level agreements

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