Customer Service
2 weeks ago
**Customer Service (Shipping)**
Location : Tmn Molek, JB
Working days : 5 days
Nature of Business:Established shipping company
- Understand the customer requirement and enquiries. Propose transit times and security requirements to select the optimal shipment methods and routes.
- Prepared and monitor sailing schedules, as well as freight booking.
- Liaised with multiple parties including shippers, consignees and overseas agents of shipments for their delivery updates.
- Organized and issued the correct shipping documentation, including Bill of Lading and invoices.
- Assisted in the preparation of the K1 and K2 forms for customs declaration.
- Follow up with existing / new customers for the new order, checking on the booking status, attending to incoming enquiries from existing or potential new customers for seafreight and transportation.
- Compiling entries (through the use of (ALDEC/Rank Alpha) for K1‑9 declaration is completed in a timely and manner for inbound /out bound compliance with authority.
- Prepare internal audit report and issue billing to customers.
- Handle other ad hoc task as assigned from the superior
- Degree in Logistic /Transportation
- Willing to learn and able to communicate with people
**Salary**: RM2,200.00 - RM2,500.00 per month
Schedule:
- Monday to Friday
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