Customer Sales Executive

2 weeks ago


Kuala Lumpur, Malaysia Shangri-La Hotels Full time

At Shangri-la Hotels & Resorts, we are a heart-warming family. We share something powerful - our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Located at the heart of the Kuala Lumpur city Centre, Traders Hotel by Shangri-la is looking for a Customer Sales Executive.

**As Customer Sales Executive we rely on you**:
Provide the highest level of service to promote customer satisfaction and retention while optimizing booking opportunities
Assist to maintain effective booking processes and follow through guest bookings
Assist in handling reservation sales and guest requests in a professional and efficient manner

**Requirements**:
Bachelor Degree or Diploma in Tourism/ Hospitality/ Hotel Management.
Good command in writing & speaking English. Able to speak other languages will be an added advantage.
With a minimum of one (1) year working experience in similar capacity.
Self-management and to demonstrate core values among peers.
Good knowledge of computer (office) software and operates office equipment skillfully.
A team player, computer literate and have a good interpersonal skill.
Due to work permit restrictions, only citizens of Malaysia and Permanent Residents of Malaysia shall be considered.



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