Team Lead

Responsibilities: 1. Lead and manage a team of customer service representatives, providing guidance, support, and coaching as needed. 2. Develop and implement strategies to ensure high-quality customer service delivery. 3. Monitor team performance and provide regular feedback and coaching to drive improvement. 4. Handle escalated customer issues and...

Responsibilities: 1. Lead and manage a team of customer service representatives, providing guidance, support, and coaching as needed. 2. Develop and implement strategies to ensure high-quality customer service delivery. 3. Monitor team performance and provide regular feedback and coaching to drive improvement. 4. Handle escalated customer issues and...

* Provide mentorship, guidance, and career development to their team members. - To lead a high-performing team through an exciting transition to build problem-solving, critical thinking, analytical and technical capabilities, enabling the department to develop deeper, more scalable solutions. - Team management responsibilities for a market team, whilst also...

**About the Company** Our client are the worldwide leader in outsourced omnichannel customer experience management. They connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure...

**BE A MUSIC FACILITATOR!**_ **Overview** We conduct teambuilding events where groups learn to create and play music as a band/ensemble. Our programs focus mainly on guiding participants through the process of learning a new instrument and collaborating with one another to create a musical experience. As a facilitator, you will teach participants to play...

**Role**:Team Leader **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Digital Marketing Mandarin Cantonese Thai - **Job Scope**: - **What’s your mission?** As a Team Lead, you will be working with our ePayment...

Responsibilities **Provide mentorship, guidance, and career development to members of their team. Lead a ** high-performing team through an exciting transition to build problem solving, critical. **thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions. ** Establish team goals and work with...

Job title: Shift Team Leader Industry: Glass Manufacturing Location: Sungai Buloh, Selangor **About the Job** This role will need to lead the team to ensure that team targets and objectives are met in all aspects of the business, whilst promoting and monitoring the process of continuous improvement. **Responsibilities**: - To actively lead the team to...

Vacancy: Japanese - Team Leader - BPO ocation - George Town ,Penang, Malaysia. **Salary**: RM 13000 - 15,000 + Language Allowance 1000 + Housing allowance 600 Start Date: ASAP Education: Degree /Diploma (SPM not allowed) Hours of Operation: Rotational Shifts, 24*7 Head Counts: 6 Language - Japanese + English Must have B2 level English Language...

**Responsibilities**: 1. Customer Satisfaction ► Listen and communicate positively with customers to build a strong and loyal relationship ► Ensure that all product, facilities and services that were advertised and promoted are correct and updated. Any discrepancies must be reported immediately ► Participate in store re-opening process by welcoming...

Our client, an **International Logistic sector**, is looking for _**SPECIALIST**_: - **Lead HR Shared Service (Senior Manager)** **Location**:Penang, Malaysia **Responsibilities**: - To act as a strategic business partner by playing an advisory role to the HOD and Senior Management. - To handle staff disciplinary and grievances issues and provide basic...

**Industries** 1. Water Treatment 2. Industrial Cleaning & Hygiene 3. Oil & Gas 4. Personal care raw material **Responsibilities**: - Develop and deliver annual strategic regional business plans in areas of sales, profitability, operating expenses, and capital budgets - Monitoring the performance of the sales team and motivating members to meet or...

**We are urgently hiring for one of our Big4 customer in Malaysia.** **Job Title: - SAP FICO/SD/MM/PP** **Location: - Penang, Malaysia** **Required Experiences**: - A good honors Degree, preferably at postgraduate level, in Information Technology, Business Information Systems, Business, Engineering, Mathematics or related disciplines. - Manager will...

**An MNC Providing Material Purification Solutions to the Semiconductor Industry (Bukit Jambul, Penang)** The role leads a Robotics Process Automation team to evangelize and implement RPA across the organization. **Required**: At least 5 years of experience in RPA development and/or implementations with the ability to lead large-scale, complex initiatives...

Job Scope 1. Visit to SK school to share with the Principal to promote for the CSR program. 2. Building and leading a team of sales people to help drive revenue. Sales managers must motivate their teams to generate leads, build client relationships, set targets to hit or exceed revenue forecasts, and ultimately meet customer needs. 3. Create and execute a...

Job requirements Responsible for Operational Excellence initiatives for the Clients in the E-Com (MOD & CS) and Global Payment (Risk Ops & CCO) verticals. - Define and execute value generation roadmaps leading to large meaningful impact to Clients and TP. - Enhance User experience in the E-Commerce and Global Payments space by continuously improving...

**About Us**: We are a leading tobacco company committed to delivering exceptional products to our customers. Our brand is recognized for its quality and excellence, and we are dedicated to maintaining this reputation through innovative strategies and outstanding customer service. We are seeking a dynamic and experienced Regional Sales Manager to join our...

Smith is currently looking for a Trading Assistant to support our trading team in Malaysia. As the world’s leading independent electronics distributor, the successful applicant will play a significant role in Smith’s day to day operations as a market leading expert on global electronics sourcing, logistics and distribution. With Smith’s major...

**Vacancy: Training Supervisor** - Location - Penang, Malaysia - Basic Salary: RM 7,500 - Language: Mandarin + English - Project: Hospitality - Shift: Rotational Experience: Team Lead\Supervisor\Training (most preferably training experience) + Customer Service **Responsibilities** - Design effective training programs. - Prepare training materials. -...

Oversee branch sales activites Lead the team self discipline well versed in English and Malay knowledge in MS Office **Salary**: RM3,000.00 - RM6,000.00 per month **Benefits**: - Health insurance - Opportunities for promotion - Professional development Supplemental pay types: - Attendance bonus - Commission pay - Performance bonus Ability to...