Relationship Manager
6 months ago
Department Business Development and Partnerships- LevelExperienced (Individual Contributor)- LocationMalaysia - Kuala LumpurThe Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices.
**About the Team**:
- The Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices. Browse our Business Development and Partnerships team openings to see how you can make an impact with us.- Developing and maintaining a close relationship with Electronics sellers
- Resolve seller-related inquiries, issues, and escalations from various stakeholders.
- Oversee assigned accounts, including negotiating deals, operational improvement and campaign participation to maximize growth.
- Constructing high-level strategic business plans and identifying new sources of growth
- Educating Sellers on methods to increase their traction in Shopee
- Negotiating deals with sellers and curating SKUs for various campaigns, promotions, online marketing, and media as required
- Analyzing sellers’ progress, activities, sales performances and category initiatives to drive transaction numbers and revenue
- Identifying market gaps and managing pricing strategy, product assortment, and the stock availability of Sellers in the category
- Securing exclusive partnerships for key campaigns (eg: 9.9/11.11)
- Working closely with internal teams (eg: marketing, merchandising) to optimize the visibility and credibility of Sellers
**Requirements**:
- A Bachelor’s degree in any field; and experience in the e-commerce industry will be an added advantage
- Passionate about electronics, willing to commit and eager to make an impact in the business
- Strong analytical skills (experience with Excel analysis necessary)
- Innovative problem-solving skills; able to dissect and identify problems and implement solutions accordingly
- Excellent team player with an aptitude for sales, and a drive to always deliver on KPIs
- Excellent command of English, the ability to converse fluently in other languages (eg: Bahasa Melayu, Mandarin) to communicate with various stakeholders
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