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@chatime Assistant Manager
2 weeks ago
**ASSISTANT MANAGER di Chatime **_Muadzam Shah, Pahang_**
**JOB DESCRIPTION**:
- Performs all roles and duties of a Team Member to deliver seamless service to all guests.
- Communicates clearly, concisely and accurately store’s operating procedures and standards to ensure effective store operations.
- Develops positive relationships with team members by providing feedback, coaching, motivation, support and assistance.
- Maintain consistent attendance and punctuality of Team Members.
- Ensure all shift checklists, side jobs, and cleaning projects are completed.
- Solves customers, employees, and store issues in a timely manner.
- Fosters teamwork to drive for results in ongoing promotions, sales building, and achieving store goals.
- Ensures that customers are welcomed at store
- Ensures consistency in beverage preparations
- Develops and build rapport with customers
- Supports team members functions as necessary to provide seamless customer service to customers
- Implement cash management and cash register policies, including cash handling, safety and security.
**SKILLS & ABILITIES**
- Ability to use discretion in providing direction to team members
- Knowledge of retail environment
- Effective oral communication skills
- Strong interpersonal skills
- Strong problem-solving skills
- Team-building skills
- Ability to work in a fast-paced environment
- Ability to deliver top quality customer service
- Ability to work in a team setting
**BENEFIT**:
- KWSP, SOCSO & EIS
- Annual Leave (After confirmation)
- Panel Clinic (after 1 year employment)
**WORKING HOUR**:
Morning : 9 am - 6 pm
Evening : 2 pm - 11 pm
(OFFDAY 1 day on weekday)
**SALARY**
RM 1600.00++OT
**Salary**: RM1,600.00 - RM2,000.00 per month
Schedule:
- Day shift
- Evening shift
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Kuantan: Reliably commute or planning to relocate before starting work (required)
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