Thai Customer Service

5 months ago


Kuala Lumpur, Malaysia Language Talent Solutions Full time

**Open to Thai or Malaysian who can speak, read and write Thai.**

Location: Kuala Lumpur (WFH & hybrid arrangement)

**Salary**: RM5000-8000 (based on current basic salary)
24/7 rotation shift
Monday-Sunday

**Duties and Responsibilities**:

- Promote available products and services to clients
- Handle client inquiries appropriately and ensuring that high level service is provided
- Cooperate effectively with other departments as required
- Contribute to team effort by achieving targeted results
- Escalate the issue to the appropriate specialist when needed.
- Perform other tasks assigned by the manager.

**Qualifications required**:

- Degree in a business-related field
- Client handling experience in the financial services sector is a definite plus
- Excellent oral and written skills in Thai
- Native in the Thai Language
- Ability to multitask and maintain a high-level of organization
- Outstanding communication and interpersonal skills
- Great computer literacy

**Our offer**:

- Competitive and attractive compensation
- Work within a fast-growing and dynamic organization
- Full-time employment
- Hybrid work model
- 17 days of annual leave (AL) during 1st year, 19 AL days after 1st year, 21 AL days after 2 years
- Friendly, positive, and professional team of experts
- Diverse and multicultural environment
- Development opportunities - we are expanding

**Salary**: RM5,000.00 - RM8,000.00 per month

**Benefits**:

- Additional leave
- Maternity leave
- Parental leave
- Professional development
- Work from home

Schedule:

- Monday to Friday
- Rotational shift



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