Community Manager
2 weeks ago
Kami sedang mencari individu yang dinamik dan berfokus kepada pelanggan untuk menyertai pasukan kami sebagai Community Manager. Calon yang berjaya akan bertanggungjawab untuk memudahkan peralihan yang lancar bagi pemilik hartanah dan penyewa, memastikan penyediaan dan pemeriksaan unit selepas pengubahsuaian, serta membantu dengan pelbagai aspek interaksi penyewa. Jika anda seorang yang teliti, berorientasikan pelanggan, dan cemerlang dalam persekitaran yang dinamik, kami mengalu-alukan anda untuk memohon peluang menarik ini.
**Tanggungjawab kerja**:
**Membantu Penyerahan kepada Pemilik Selepas Selesai Pengubahsuaian**: Menyelaras dan memudahkan proses penyerahan kepada pemilik rumah setelah pengubahsuaian selesai. Pastikan peralihan berjalan lancar, menyediakan dokumentasi yang diperlukan dan menjawab pertanyaan pemilik.
**Pemeriksaan Unit**: Melakukan pemeriksaan menyeluruh unit selepas selesai pengubahsuaian. Pastikan semua aspek unit memenuhi piawaian kualiti yang ditetapkan oleh syarikat.
**Membantu Penyewa Melihat Unit**: Membawa bakal penyewa untuk lawatan unit. Memberi maklumat tentang penyewaan dan menjawab sebarang pertanyaan daripada bakal penyewa.
**Menutup Perjanjian Penyewaan (Sales)**: Menutup perjanjian penyewaan selepas lawatan unit. Peranan ini memberi tumpuan kepada kepuasan penyewa bilik.
**Proses Daftar Masuk dan Daftar Keluar Penyewa**: Memudahkan proses daftar masuk untuk penyewa baru, memastikan pengalaman pindah masuk yang lancar. Menguruskan proses daftar keluar untuk penyewa yang keluar, melakukan pemeriksaan dan menangani sebarang isu.
**Isu Penyelenggaraan**: Bertindak sebagai penghubung antara penyewa dan juruteknik untuk menangani dan menyelesaikan isu penyelenggaraan di dalam unit dengan segera.
**Kelayakan**:
- Diploma/Ijazah dalam Pengajian Perniagaan / Pengurusan Harta Tanah atau yang setara.
- Calon dengan pengalaman minimum 1-2 tahun dalam pengurusan hartanah akan diberikan kelebihan.
- Calon yang berjaya mesti bersedia untuk melakukan perjalanan antara Subang Jaya (pejabat HQ) dan bekerja di KL (Setapak).
- Berorientasikan hasil, bermotivasi sendiri dan boleh bekerja secara berdikari serta bekerjasama dalam pasukan.
- Sikap berfokus kepada pelanggan dengan komitmen untuk memberikan perkhidmatan yang cemerlang.
- Mampu mengendalikan maklumat yang sulit dan sensitif.
- Memahami dengan baik dan mampu berkomunikasi dengan jelas dalam Bahasa Malaysia & Inggeris. Mengetahui bahasa Mandarin akan menambahkan kelebihan.
**Jenis Pekerjaan**: Full-time, Isnin - Jumaat (9am - 6pm)
**Gaji pokok**: RM2,300.00 - RM2,500.00 sebulan + komisen + insentif
**Faedah**:
1. Peluang untuk kenaikan pangkat.
2. Latihan peningkatan diri.
3. Komisen lumayan
4. EPF, SOCSO, EIS
5. Cuti tahunan & Public Holiday
6. Kos perubatan
7. Company gatherings
**Job Types**: Full-time, Permanent
Pay: RM2,300.00 - RM2,500.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
- Performance bonus
Application Question(s):
- Adakah anda memiliki kenderaan sendiri untuk menjalankan tugasan dalam jawatan ini?
- Jawatan ini memerlukan anda untuk buat sales closing (50%) dan juga customer service (menjaga kebajikan penyewa - 50%). Adakah anda berminat dengan tanggungjawab seperti ini?
- Adakah anda sudi masuk pejabat di Subang Jaya pada setiap pagi untuk team briefing sebelum bergerak ke kawasan Kuala Lumpur untuk menjalankan tugasan harian?
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