Customer Service Executive

6 days ago


Pudu, Malaysia RedRadar International Sdn Bhd Full time

Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolvingn customer complaints.
- Keeping records of customer interactions, transactions, comments, complaints, and file documents
- Providing feedback on the efficiency of the customer services process.
- Ensuring customer satisfaction and providing professional customer support.
- Follow communication procedures, guidelines, and policies.
- Build sustainable relationships of trust through open and interactive communication.
- Preparing quotations, and invoices and sent to clients for references

**Job Types**: Full-time, Permanent

**Salary**: RM2,000.00 - RM2,500.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Day shift

Supplemental pay types:

- Attendance bonus
- Commission pay

Ability to commute/relocate:

- Pudu: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)



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