Customer Service

3 weeks ago


Pudu, Malaysia RedRadar International Sdn Bhd Full time

To ensure customer requests, enquiries and complaint are attended and responded in timely manner and to provide first call resolution to provide excellent customer service.
- To handle customer calls, complaints and enquiries efficiently, courtesy and professionally.
- Relaying extensive product information to customers.
- Filling customer records such as personal information, purchase, transaction, payments and receipts.
- Conducting surveys and writing reports based on customer feedback on product or services.
- Providing customer with clear instruction to resolve issues.
- Providing proactive customer outreach.

**Job Types**: Full-time, Permanent

**Salary**: RM2,500.00 - RM3,000.00 per month

Schedule:

- Monday to Friday
- Weekend jobs

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Care Specialist: 1 year (preferred)


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