Technical Support

Handle customer enquiries, i.e. to provide quotation and technical information. - Supports tender documentation work when required. - Involve in the procurement and delivery of goods. - Provide pre-sales technical assistance, product demonstrations, customer education on using the products supplied. - Troubleshoot simple technical issues and provide prompt...

**Responsibilities**: - Experience in handling basic technical / troubleshooting on home fiber related calls - Provide tech support for customers for their account. - Verified users, addressed, resolved and documented issues with customers - Identify and maximize upselling and cross selling sales opportunities. **; Requirements: - Job Requirement**: -...

Handling inbound fiber troubleshoot calls. **Job Types**: Full-time, Contract Contract length: 6 months **Salary**: RM2,500.00 - RM3,300.00 per month **Benefits**: - Cell phone reimbursement - Opportunities for promotion - Professional development Schedule: - Rotational shift Supplemental Pay: - Overtime pay Application Question(s): - Are you...

At Ericsson, you can be a game changer! Because working here isn’t just a deal. It’s a big deal. This means that you get to leverage our 140+ years of experience and the expertise of more than 95,000 diverse colleagues worldwide. As part of our team, you will help solve some of society´s most complicated challenges, enabling you to be ‘the person that...

Working in a team of 3rd Line analysts providing escalation support to the Service Desks for all group services - Understanding technically the services being supported as well as building solid working relationships with key stakeholder and 3rd party support partners - Ensuring awareness of new functionality, services and technologies that are on the road...

Are you ready to get ahead in your career? - We want to empower you turn your ambitions into achievements. - We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others. - Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world. - To...

**Responsibilities**: - JOB Objective: - Responsibility: - Provide expert level support and consultancy for the end users on the following products: I. Refinitiv Eikon (all market variants) - II. Refinitiv Workspace (all market variants) - III. Refinitiv Electron Data Platform - IV. Refinitiv FX Trading platform - V. Refinitiv Eikon Messenger - VI....

**Work Location: Sunway, Malaysia** At Ericsson, you can be a game changer! Because working here isn’t just a deal. It’s a big deal. This means that you get to leverage our 140+ years of experience and the expertise of more than 95,000 diverse colleagues worldwide. As part of our team, you will help solve some of society´s most complicated challenges,...

**Our Exciting Opportunity**: We are now looking for a Technical Authority Expert to be responsible for technology leadership, expertise & support extending through the full cycle of Create, Sustain & Evolve for its respective domain **You will**: Investigate the possible source of problems for the automation components Improve and drive recovery...

**Key Responsibilities**: - To implement and provide daily maintenance support of the network & infrastructure related equipment by analyzing requirement, resolving problems, installing hardware/software and supporting internal IT helpdesk. Backup & restore; IT Asset & User Access Right maintenance & management. - Facilitate and interacts with internal and...

Our Exciting Opportunity: We are now looking for a Solution Architect, who will be responsible for analyzing, designing and developing commercially viable end-to-end technical solutions based on the customer specifications and business needs. Responsible for short and long-term profitable business for Ericsson by being part of or working closely with the...

1. Duties a. To provide pre-sales support to the sales team. b. Assist in the development of integrated network/system architectural solutions. c. Assist in technical presentations (as required). d. Prepare technical proposal to assist sales to close sales. e. Conduct POC (Proof of Concept), ensuring proposed solution is workable. f. Support account...

**Our Exciting Opportunity**: We are now looking for a Solution Architect, who will be responsible for analyzing, designing and developing commercially viable end-to-end technical solutions based on the customer specifications and business needs. Responsible for short and long-term profitable business for Ericsson by being part of or working closely with the...

**About this opportunity** We are now looking for a Solution Architect, who will be responsible for analyzing, crafting, and developing commercially viable end-to-end technical solutions based on the customer specifications and business needs. Responsible for short and long-term profitable business for Ericsson by being part of or working closely with the...

**Position**:Technical Support Engineer (Smartphone repair Technician)** **Location: Sunway Pyramid** **Working days: 6 days in a week** **Working hours: 10:30am - 7:30pm** **Salary 2300 - 2800 (Basic + KPI + Shopping Mall Allowance) Base on Experience** **Job Descriptions**: - Quality inspection and auditing - Hardware and software servicing - Inventory...

Job Summary: We are seeking an enthusiastic and detail-oriented IT Intern to join our computer repair business. As an IT Intern, you will gain hands-on experience in computer hardware and software troubleshooting, repair, and maintenance. You will work closely with our team of experienced technicians, providing support to clients facing various technical...

**Responsibilities**: - Job Scope: - Perform installation, service maintenance and troubleshooting for IT/any equipment & Starter /Control Panel. - Give technical support to staff and customers. - Conduct repairs according to needs of customers. - Installation of IT infra/any related - If needed, travel outstation to customer site within Malaysia...

Managing and monitoring all installed network appliances, devices, IT assets and software usage. - Troubleshooting, diagnosing, and resolving hardware, software, and other network and website builder platform problems. - Conduct website training for clients in person or virtually. - Provide technical support for custom web development request - Monitor and...

Job Location: Bandar Sunway Malaysia Selangor Your role - Designing, developing, configuring and implementing SAP solutions to meet complex business challenges. - Working directly with business and technical teams in assessing and providing technology support. - Understanding multiple end-to - Understanding technical details, integration, and functions of...

Location: Sunway, Malaysia Work Schedule: 12 hours shift, rotation schedule Basic Salary: RM4500 and above Shift Allowance: RM300 fixed **Qualification** - Years of experience: At least 5-7 years’ experience in Telecom. Significant part of this experience must be in the Telecom Network. - Qualifications: Min Degree in Electrical...