Hotel Operation Manager

3 weeks ago


Melaka, Malaysia MASS GLOBAL HOTELS & RESORTS SDN BHD Full time

**Job Descriptions**:

- Overseeing and be responsible for the overall management of the Hotel Group of outlets.
- Manage profitability of the hotel, ensuring revenue and guest satisfaction target are meet and exceeded.
- Ensure Co’s short
- and long-term goals and objectives are achieved in accordance with Management’s vision and mission.
- Monitor, control and analyze budget, targets, objectives, and goals for performance.
- Providing leadership skill, guidance and support to the team and ensure that they are well equipped with the necessary skills to perform their roles.
- Achieve monthly budget goals and new business targets.
- To be financially aware of the hotel’s objectives and do all possible to accomplish targets.
- To ensure hotel occupancy and average rate targets are sustained in line with projections detailed in the Annual Business Plan.
- To establish sales targets and highlight any variances with actual sales figures and recommend what action should be taken to remedy significant variances.
- To resolve all discrepancies among the staff of his/her department.
- Considering his/her role as a representative of the Hotel, he/she will conduct himself/herself correctly in a professional manner.
- Set an example of honesty and professionalism inside and outside of the Hotel.
- To carry out ad-hoc duties assigned by the management from time to time.

**Job Requirements**:

- Minimum 5 years’ experience in hotel management, senior management position.
- Versatile, able to multi task in challenging and demanding environment.
- Demonstratives passion and enthusiasm for an organization’s vision and the ability to motivate lead and empower others to achieve organization goals.
- Good business acumen with excellent communication skills and presentation skills.
- Self-motivated, highly committed, able to work independently and proactively.
- Strong leadership skills and customer focused.
- Possess own transport and willing to travel outstation and oversea as and when required.
- Applicants must be willing to report to work at Melaka Raya.

**Salary**: RM3,000.00 - RM4,500.00 per month

**Benefits**:

- Cell phone reimbursement
- Company car
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Monday to Friday


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