Customer Service

**Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...

**Customer Service Support (Junior/ Entry level)** **Great career development with international fulfillment company** **Responsible**: - Initiate outbound calls to existing sellers to confirm orders. - Provide exceptional customer service by addressing seller inquiries and concerns. - Ensure adequacy of sales-related resources or materials. Inform clients...

Provide introductory information to prospective and new customers. - Acknowledge and resolve customer's complaints, concerns, and issues in a timely and effective manner. - Provide accurate information about products and services to customers. - Collaborate with other departments to ensure customer satisfaction and resolve customer issues. - Handle customer...

To handle customer complaints & enquires. - Process job orders & ensure effective flow of information between customers & the workshop. - Maintain an orderly workflow according to priorities. - Coaching & developing team members in soft skills. - Assessing the customer service department’s operational performance against set targets. - Undertake any duties...

To handle customer complaints & enquires. - Process job orders & ensure effective flow of information between customers & the workshop. - Maintain an orderly workflow according to priorities. - Coaching & developing team members in soft skills. - Assessing the customer service department’s operational performance against set targets. - Undertake any duties...

SIMPLY FREIGHT (M) SDN BHD (LOGISTIC) - To manage export and import bookings, communicate with agents, liners, co-loaders, and service provider - To prepare shipping documents, import/export documentation - declaring and filing - Monitoring the sailing schedule and freight rate to related departments. - To liaise with shipping lines and customer on bookings...

If you love people, look no further! You will have an exciting opportunity to connect with wide customer base, working in one of the most reputable express company - **KEX Express**! The **Customer Service - Call Center** will be **working in Subang Jaya, USJ 1 **(walking distance from BRT station - South Quay / USJ 1) and is responsible to handle all...

**Job Description**: - To adhere with Company's internal policies and guidelines as well as BNM and any regulatory requirements. - To attend and resolve customer complaints and service request related to collection from various channels. - Investigating, define the root cause, validity of the complaint and resolving customer and 3rd party complaints and...

Provide good services and attend to merchants’ inquiries on a timely basis. - Communicate with various departments to maintain goodwill and to solve customers’ and merchant problems or request Service Unit acts as a liaison between CAD and Merchants to advise on the requirements. - Managing and organize among operational communication. - To escalate any...

Job Purpose & Scope:Analyse historical In Market sales, market trend, forecast, stock on hand and production plan to determine replenishment to distributor.Monitor inventory level in Abbott and Distributor warehouse and coordinate with Supply Planning to ensure optimal stock level.Manage Distributor orders & Staff Purchase to meet customer fulfillment...

Responsibilities for Customer Service Exec As a Customer Service Exec, you will be the first point of contact for our company. Our Exec’s duties include offering administrative support across the organisation. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing...

Job description - You will become a brand ambassador for multinational automotive brand-servicing clients in Australia and New Zealand. - You should embody service excellence and be able to provide a caring, flexible and innovative approach when handling customer queries and providing solutions. - As well as responding to the customer you will also work...

Job Title: Customer Service/Sales Representative (Automotive)Location: Damansara City MallSalary Range: RM 2,500 - RM 3,000 per monthJob Summary:We are seeking a highly motivated and results-driven Customer Service/Sales Representative to join our team at Damansara City Mall. As a Customer Service/Sales Representative, you will be responsible for providing...

Provide excellent support experience to customers via all relevant communication channels. - Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified. - Ensure first contact resolution and effective follow-up with Service...

Job DescriptionJob Title: Customer Service DirectorJob Summary:CX One Sdn Bhd is seeking a highly skilled and experienced Customer Service Director to lead our support team. As a key member of our organization, you will be responsible for providing top-notch customer service, fostering collaboration, and driving strategic improvement.Key...

Customer Service Representative (Banking Industry) English Speaking Skip to content Who is Teleperformance Malaysia?Teleperformance in Malaysia is a multilingual hub that supports services in more than 20 languages and dialects in Asia. Teleperformance Malaysia has seen rapid growth since its establishment in 2017 with 4 sites in Penang and Kuala Lumpur with...

Customer Service Officer The Customer Service Officer is the first point of contact for customers to enquire on order-related, web page navigation and product issues. Customer Service Officer is required to provide customer with prompt and accurate information. This job is suitable for individuals who is interested to find out more about the day-to-day...

JOB DESCRIPTION: 1. Managing incoming calls & customer service inquiries. 2. Identify and assess customer's need to achieve satisfaction. 3. Follow communication procedures, guidelines and policies. 4. Ability to multi-task, prioritize, and manage time effectively. 5. Build sustainable relationships and trust with customer. 6. Any other duties assign by...

The Customer Service Officer is the first point of contact for customers to enquire on order-related, web page navigation and product issues. Customer Service Officer is required to provide customer with prompt and accurate information. This job is suitable for individuals who is interested to find out more about the day-to-day operation of the E-commerce...

The Customer Service Officer is the first point of contact for customers to enquire on order-related, web page navigation and product issues. Customer Service Officer is required to provide customer with prompt and accurate information. This job is suitable for individuals who is interested to find out more about the day-to-day operation of the E-commerce...