Customer Service
6 months ago
To handle customer complaints & enquires.
- Process job orders & ensure effective flow of information between customers & the workshop.
- Maintain an orderly workflow according to priorities.
- Coaching & developing team members in soft skills.
- Assessing the customer service department’s operational performance against set targets.
- Undertake any duties assigned from time to time.
**Job Types**: Full-time, Permanent
**Salary**: RM1,500.00 - RM2,000.00 per month
**Benefits**:
- Health insurance
- Meal allowance
- Opportunities for promotion
Schedule:
- Afternoon shift
- Day shift
Supplemental pay types:
- Attendance bonus
- Overtime pay
**Experience**:
- Customer service: 1 year (preferred)
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