Customer Service Executive

6 days ago


Brickfields, Malaysia Talreso Consultancy and Advisory Sdn Bhd Full time

**LOCATION**:KL Sentral

**JOB SCOPE**:

- Handle and assist customers’ general inquiries via chat support system.
- Taking ownership to solve challenges faced by customers and clients' partners.
- Exceeding customer expectation in terms of customer service & accurate information.
- Working in a team to achieve the required KPI elements and SLA

**Requirements**:

- Minimum educational requirement: Diploma and above
- _ **Minimum of 1 year of call center experience.**_
- Strong command of English in both verbal and written communication skills

**Salary**: RM3,800.00 - RM4,600.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Night shift
- Rotational shift

Supplemental pay types:

- Performance bonus

Application Question(s):

- What is your expected salary?
- Are you able to work on rotational shift?
- Can you start immediately?

**Education**:

- STM/STPM (preferred)



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