![SB Plus Sdn Bhd](https://media.trabajo.org/img/noimg.jpg)
Guest Service Executive
7 days ago
Job scope:
- Update pricing of room rate daily
- Maintaining rental listings, internal systems with up-to-date information
- Responding to guest/tenant enquiries on chat and calls
- Assisting guests and troubleshooting the issues they face during their stay
- Communicating with guests regarding check in, deposit claims etc
- Administration
- Ad-hoc tasks
**Requirements**:
- Great communication, task organisation and problem solving skills
- Friendliness and patience with guests
- Strong attention to detail
- Ability to work independently and to take responsibility for tasks
- Quick response to mobile messages
Advantages:
- experience in customer service/sales/telemarketing/frontdesk/receptionist
Working environment:
- flexible to work from home
- expect busiest during weekends and public holidays
**Job Types**: Full-time, Permanent
**Salary**: RM2,000.00 - RM3,000.00 per month
**Benefits**:
- Flexible schedule
- Work from home
Supplemental pay types:
- Performance bonus
Application Question(s):
- Do you possess your own laptop / unlimited call credit / high speed wifi to work from home?
- Where are you currently based at?
- Please reply to the guest below.
Guest: "I booked your room for the water park. It's raining now and I want a refund"
- What is your last drawn salary, and expected salary?
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