Technical Support

16 hours ago


Johor, Malaysia DXC Technology Full time

About DXC Technology: We are a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission-critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong values and fosters a culture of inclusion, belonging, and corporate citizenship. We are DXC.
- Successfully resolve technical issues (hardware and software) from incoming internal or external businesses
- Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence
- Evaluate unique or complex installations or configurations and make recommendations for resolution
- Articulate clearly in writing and verbally
- Engages team members for support as required to ensure internal or external business and end users/clients SLA demands are met

**Education And Experience Required**
- Diploma or bachelor’s degree
- 0-2 years experience in relevant technologies and customer environments

**Knowledge And Skills**
- Excellent verbal and written communication skills in ENGLISH
- Experience in troubleshooting in a technical environment
- Excellent analytical and problem-solving skills
- Software and hardware knowledge of computing, storage, and peripheral devices
- Understanding of case management databases and tools
- Superior customer service skills
- Phone and remote support experience. E-support experience and knowledge
- ** Willing to work on shifting schedule**
- ** Willing to work onsite in Petaling Jaya


  • Technical Support

    7 months ago


    Johor, Malaysia DXC Technology Full time

    About DXC Technology: We are a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission-critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong...

  • IT Technical Support

    2 weeks ago


    Johor Bahru, Malaysia UNITED ALARMTRONICS SDN BHD Full time

    Responsible for the troubleshoot technical issues at project site, provide timely feedback and support the technical team among other duties. - Provide technical support for ICT hardware and software. (PCs, Macs, Laptops & other devices) - Configuring, implementing, testing, troubleshooting of ICT equipment. - Perform hardware and software installations,...

  • IT Technical Support

    7 months ago


    Johor Bahru, Malaysia LKSOFT SOLUTIONS (M) SDN BHD Full time

    Provide technical support to end-users of accounting and inventory solution - Investigate, troubleshoot and provide resolutions to user. **Salary**: RM2,500.00 - RM5,000.00 per month **Benefits**: - Meal allowance Supplemental pay types: - Attendance bonus - Performance bonus - Yearly bonus Ability to commute/relocate: - Johor Bahru: Reliably commute...

  • IT Technical Support

    7 months ago


    Johor Bahru, Malaysia Agensi Pekerjaan Talent Recruit Sdn Bhd Full time

    Serving as the first point of contact for IT support within the organization - Installing, configuring, and maintaining software and hardware components of computer and network systems - Diagnosing and troubleshooting software and hardware issues - Repairing and replacing damaged computers and network components - Ensuring the security of client and server...


  • Johor, Malaysia DXC Technology Full time

    Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems. - Respond to service, product, technical, and customer - Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence. - Evaluate unique or complex...

  • IT Technical Support

    7 months ago


    Johor Bahru, Malaysia Cel Logistics Sdn Bhd Full time

    Identifying hardware and software solutions. - Troubleshooting technical issues. - Diagnosing and repairing faults. - Resolving network issues. - Installing and configuring hardware and software. - Replacing or repairing the necessary parts. **Job Types**: Full-time, Permanent Pay: RM1,500.00 - RM1,900.00 per month Schedule: - Day shift


  • Johor Bahru, Malaysia Celestica Full time

    Req ID: 120112 Remote Position: No Region: Asia Country: Malaysia State/Province: Johor City: Johor Bahru **General Overview**: Functional Area: Quality (QUA) Career Stream: Operations Quality (OPQ) Role: Technical Support 2 (TS2) Job Title: Technical Support, Quality 2 Job Code: TS2-QUA-OPQ Job Level: Level 05 Direct/Indirect Indicator:...

  • IT Technical Support

    7 months ago


    Johor Bahru, Malaysia Cel Logistics Sdn Bhd Full time

    **a) Identifying hardware and software solutions.** **b) Troubleshooting technical issues.** **c) Diagnosing and repairing faults.** **d) Resolving network issues.** **e) Installing and configuring hardware and software.** **f) Replacing or repairing the necessary parts.** **Salary**: From RM1,500.00 per month Schedule: - Day shift Ability to...

  • IT Technical Support

    7 months ago


    Johor Bahru, Malaysia TG Human Resource Services Sdn. Bhd. Full time

    ACR Tier 1 functions and responsibilities (not limited) - Perform log & route [to Tier 2 or Resolver Team(s)] - Server and network monitoring - SOC monitoring - Perform 1st level troubleshooting on EUC/Server/Network - Basic POS troubleshooting - Application troubleshooting - Record and manage all issues in Service Management System - Broadcast...


  • Johor Bahru, Johor, Malaysia Upright Talent Full time

    About Upright TalentUpright Talent is a top multinational manufacturer in the electronics industry, offering exciting career opportunities for professionals.Job SummaryWe are seeking a highly organized and detail-oriented Technical Support Coordinator to join our team. As a key member of our customer support team, you will be responsible for coordinating...

  • IT Technical Support

    7 months ago


    Johor Bahru, Malaysia IT Consulting Company Full time

    **Duties**: - Provide 2nd and 3rd level support for Desktops/Laptops for Branches Nationwide - Perform 2nd and 3rd level support for Windows OS, MS Office, Lotus Notes, Active Directory - Perform system recovery/restoration upon system corruption or replacement of hard disk - Perform refresh program for Personal computers, laptops and printers - Keep...


  • Johor Bahru, Malaysia Agensi Pekerjaan Nala Sdn Bhd Full time

    **Technical Support Programmer |Up to **SGD**3K**|Lavender Singapore|** **Job type***:Permanent** **(Full Time )** **Salary Range : SGD 2000 - SGD 3000** **DUTIES & RESPONSIBLITIES** ** To upkeep and perform system maintenance of security and parking systems, and provide day-to-day system/technical support to users on all system related enquiries.** **...


  • Johor Bahru, Malaysia Rider to go merchant Full time

    Job Description DUTIES & RESPONSIBLITIES - To upkeep and perform system maintenance of security and parking systems, and provide day-to-day system/technical support to users on all system related enquiries. - Assist in resolving software related technical issues with customers, contractors and vendors. - Able to provide necessary training to teammates and...


  • Johor Bahru, Malaysia Nala Groups Full time

    Position : Technical Support Programmer Basic salary **:Up to SGD3K** Working hours : Mon to Friday 9am to 6:.15pm Working location : Lavendar, Singapore Company Background : IT Software **_Job Description_** **DUTIES & RESPONSIBLITIES** - To upkeep and perform system maintenance of security and parking systems, and provide day-to-day system/technical...


  • Johor Bahru, Malaysia CSS Decisions Sdn Bhd Full time

    **Job Highlights** - High Career Growth/Opportunities - Energetic & Fun Culture - We're Pioneer & Market Leader **About the Role** - As a Customer Tech Support Specialist, you will be working on troubleshooting customer technical issues in a timely manner while delivering an amazing customer experience. It is important to understand the communication arts...


  • Johor Bahru, Malaysia Nala Groups Full time

    Basic salary: Up to SGD3K Working hours Mon to Friday 9am to 6:.15pm Working location: Lavendar Company Background : IT Software DUTIES & RESPONSIBLITIES - To upkeep and perform system maintenance of security and parking systems, and provide day-to-day system/technical support to users on all system related enquiries. - Assist in resolving software...

  • IT Technical Support

    7 months ago


    Johor Bahru, Malaysia TG Human Resource Services Sdn. Bhd. Full time

    **Responsibilities**: - Record and manage all issues in IT Service Management (ITSM). - Perform 1st level trouble-shooting on desktop and basic systems/network issues. - Escalate requests/issues to the appropriate resolver group according to SLA. - Provide timely status update to customers on issues escalated and to follow up tickets till closure within...

  • Technical Support

    7 months ago


    Johor Bahru, Malaysia TG Human Resource Services Sdn. Bhd. Full time

    **Responsibilities**: - Actively troubleshoot to identify, assess, record, resolve and/or escalate incidents and service requests ensuring they are handled within an agreed time limit, within agreed processes and in a professional and customer sensitive manner. - Offering advice to end-users and customers on all in scope IT services, how to troubleshoot and...


  • Johor Bahru, Malaysia Nala Groups Full time

    DUTIES & RESPONSIBLITIES - To upkeep and perform system maintenance of security and parking systems, and provide day-to-day system/technical support to users on all system related enquiries. - Assist in resolving software related technical issues with customers, contractors and vendors. - Able to provide necessary training to teammates and end-users. - Work...

  • Technical Clerk

    9 months ago


    Johor Bahru, Malaysia SOUTHERN LION SDN. BHD. Full time

    **Job Requirements** - Technical certificate /diploma - Experience in Office Work & Technical Field - General Technical skills - Communication & coordination skills - Documentation & reporting skill - Technical knowledge - Computer literacy **Responsibilities**: - Manage & retain department documentation system - Supporting Executive on Project & Test Run...