Key Account Management, Fmcg

2 weeks ago

Malaysia Lazada Full time

Location:
**Malaysia**
- Department: Commercial- Location: Malaysia- Lazada’s Lazmall Key Account Managers work alongside our Category Managers to identify sales opportunities and cultivate brand’s and seller’s relationships. You will work across Lazada’s various departments, ensuring sellers can run their businesses smoothly and effectively on our platform. You will also be responsible for overseeing our product assortment and availability, gleaning insights and driving opportunities that maximize sales potential. You should possess a passion for e-commerce, and an ability to thrive in a fast-paced and rapidly-evolving environment. You will also grow with us - Lazada’s focus is on creating career paths within the organization that ensure you are able to continually enhance your own career prospects.**Responsibilities**:
- Engaging and building relationships with key sellers to plan assortment, pricing, costing, promotional and campaign activities on Lazada to achieve sales goals
- Analyzing and preparing weekly performance figures to management, active participation in weekly and monthly business reviews
- Developing understanding of Health & Beauty category dynamics in the market, spotting trends and support category manager to develop category strategy to grow the segment on Lazada, experience in Health & Beauty industry will be a plus point
- Constantly be prepared to learn new skill sets and be on the forefront of e-commerce knowledge development, and coach sellers to adopt new tools and features to drive customer engagement and retention.
- Establish strong relationships with brands & sellers, and support their activities on our platform, as well as store launches, sales campaigns and brand events
- Coordinate with other internal teams to ensure adequate support in areas like supply chain, customer service and marketing; ensure changes in our business create win-win scenarios for Lazada and our sellers
- Develop channel marketing and promotions plans
- Coach sellers from end to end in maximizing yield from our platform, and internal teams on optimal seller support

**Job Requirements**
- Bachelor’s Degree in related fields
- Minimum 3 years of work experience in e-commerce, retail or business development role in FMCG industry, experience in Mother & Baby industry will be a plus point
- Strong business judgment backed by analytical mindset and comfort generating and evaluating various forecasts, metrics, and analyses
- Innovative problem-solving skills; dissecting root causes of problems and implementing solutions
- Excellent interpersonal and communication skills, both written and verbal with proven ability to represent your organization in external meetings
- Demonstrated ability to influence others, multi-tasking and meeting deadlines
- A self-starter, takes ownership and passionate in driving results - comfortable in fast-moving entrepreneurial environment
- Passionate in improving both customer and seller excellence
- Team spirit and enthusiasm in daily development growth

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