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Technical Associate

1 month ago

Petaling Jaya, Malaysia FIXSENSEI Full time

Minimum requirements

Over 1 year of experience in repairing iOS devices

Fluent in Malay or Mandarin, and conversant in English

Professional and personable with effective interpersonal skills

Secondary education, eg SPM, O-level or equivalent

Valid class B driving license

Key responsibilities

Providing service and customer support during field visits or dispatches

Managing all on-site installation, repair, maintenance and test tasks

Diagnosing errors or technical problems and determining proper solutions

Setting up hardware and installing and configure relevant software and drivers

Maintaining and repairing smartphones, tablets and similar technological equipment or peripheral devices

Installing well-functioning networks and manage components

Handling cash and card transactions with customers

Issuing receipts, refunds, change or documents