Customer Service L1 Service Associate

Responsibilities: - Primary point-of-contact for all automotive service and repair matters, arrange for appropriate service/repairs, and set/manage expectations of the customers in terms of service delivery **Requirements**: - Possess at least a Diploma in Automotive or equivalent - Minimum 2 years of working experience within the automotive industry -...

Job Responsibilities: - Drive customer vehicles to and from service lane, service stalls, and parking lot as needed. - Control service traffic flow. Job Requirements: - Valid driver's license and clean driving record - A team player **Job Types**: Full-time, Permanent **Benefits**: - Free parking - Health insurance - Meal provided Schedule: - Day...

First Person to deal with IT related issues - Malaysia - Petaling Jaya, Selangor - Young professionals - Full-time **—** Your Benefits **—****: - Buddy program- Flat hierarchies- Health insurance- International environment- Job with purpose- Onboarding program**Your skills**: - Fluent Mandarin & English - Excellent communication - L1 Remote Support...

**Customer Service Executive** **Samsung Authorized Service Center (One Service Republic SDN BHD) - Sri Petaling** **RESPONSIBILITY**: - Greet and serve incoming customer - Perform various data entry - Ensure the accuracy of the data entry - Maintains data entry requirements by following data program techniques and procedures. - Maintaining internal...

**Job Responsibility** - Provide technical service training to authorized service center technician - Provide services information including but are not limited to spare parts, warranty and troubleshooting - Check and investigate warranty claims from customers - Provide technical support to related stakeholders - Prepare spare part recommendation for...

At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again...

**JOB RESPONSIBILITIES**: - Provide technical service training to authorized service center technician - Provide services information including but are not limited to spare parts, warranty and troubleshooting - Check and investigate warranty claims from customers - Provide technical support to related stakeholders - Prepare spare part recommendation for...

The Case Coordinator is primarily responsible for coordinating and arranging transport plans for patients through liaising with various stakeholders, such as the patient's family members, doctors, hospitals, and the aviation teams. The Case Coordinator is expected to facilitate the smooth execution of a case by performing a range of operational and...

Answer incoming calls from customers to log a problem ticket - Handle complaints - Provide necessary IBM product/support process-related information **Requirements**: - Minimum Diploma - Required language proficiency (English & Mandarin)(Canto speaker is an added advantage) - Knowledge of customer service principles and practices - Knowledge of call center...

**Inquiry management (live chat / inbound and outbound)**:Provide support to our users and drivers by answering their questions in a proactive, clear and efficient manner. - **Handle customer and driver complaints**: Provide appropriate solutions and alternatives within the time limits and limit the risks of driver/user dissatisfaction. - **Match supply and...

**Inquiry management (live chat / inbound and outbound)**:Provide support to our users and drivers by answering their questions in a proactive, clear and efficient manner. - **Handle customer and driver complaints**: Provide appropriate solutions and alternatives within the time limits and limit the risks of driver/user dissatisfaction. - **Match supply and...

Job Scope **Key Result Areas/Deliverables** - _Efficiently and appropriately handle customers’ queries and complaints._ - _Increase satisfaction levels with dissatisfied customers._ - _Provide efficient trafficking - When visitors arrive and people phone, a receptionist must know what the company does and where everyone is situated, including product or...

**Responsibilities**: - Booking customers in for vehicle servicing and repairs **Requirements**: - At least 1 year in customer focused role - Good phone manner - Good verbal communication **Job Types**: Full-time, Permanent **Benefits**: - Free parking - Meal provided - Professional development Schedule: - Day shift Supplemental pay types: -...

We are seeking an experienced & competent Associate level who can assist the Director, Corporate Services. Ideally 1 to 3 years of experience. IT savvy. **Responsibilities**: Deliver excellent service to the client. Act as a primary point of contact for a portfolio of clients, advising on corporate governance, compliance issues, and statutory...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

**What success looks like in this role**: Performs the more difficult, complicated, or problematic administrative tasks in support of contracted services, requiring discretion and judgement. Review documents for compliance with requirements; determine appropriate disposition and make necessary changes; maintain internal reporting mechanisms (logs, graphs,...

**What success looks like in this role**: - Performs the more difficult, complicated, or problematic administrative tasks in support of contracted services, requiring discretion and judgement. - Review documents for compliance with requirements; determine appropriate disposition and make necessary changes; maintain internal reporting mechanisms (logs,...

Provide good services and attend to merchants’ inquiries on a timely basis. - Communicate with various departments to maintain goodwill and to solve customers’ and merchant problems or request Service Unit acts as a liaison between CAD and Merchants to advise on the requirements. - Managing and organize among operational communication. - To escalate any...

Join our team as a Customer Service Executive focused on driving repeat sales and ensuring exceptional customer satisfaction. In this role, you'll be instrumental in nurturing existing customer relationships, identifying opportunities for upselling, and providing top-notch service that keeps clients coming back for more. Responsibilities: Initiate proactive...

**Job Highlights** - Allowances & commissions - Strategic Work Location Able to communicate well with customer and receive inbound and outbound calls and alias with internal support and engineer to provide best service and support to customers. **Key Accountabilities** - Maintaining a positive, empathetic, and professional attitude toward customers at all...