Service Desk Agent

Key Objectives of Position: As a Lenovo Managed Service Desk Supervisor, you are one of the key pillars in providing support services for our Managed Service customers. Being skilled in Lenovo Systems, procedures, and operations, you will be responsible to drive customer support Service Level Agreement (SLA) primarily in Indonesia & South East Asia markets....

**Key Responsibilities**: - Issue Resolution: Troubleshoot hardware and software problems, identify root causes, and work towards effective solutions. Escalate complex issues to higher-level support as needed. - Ticket Management: Create, document, and manage service desk tickets in a timely and organized manner, ensuring accurate tracking and resolution of...

A Hotel Front Desk Agent is a professional who is responsible for greeting guests in an efficient and courteous manner. As the first face that many see upon arrival, the Hotel Front Desk Agent checks guests in and out of their rooms, distributes room keys, answers questions and processes payments for hotel services. **Job Types**: Full-time, Permanent,...

The ATS Global Service Desk **provides end-to-end support to our customers in manufacturing environments, 24×7, in multiple languages**. **Responsibilies**: Process incoming -**IT service management tool **(ITSM) - Analyse and resolve most common enquiries using step-by-step instructions provided to you Deliver high -quality customer service at all...

We are on an exciting journey building a digital environment for the Knauf Group that is as groundbreaking as our products for the construction industry. If you are looking for a global impact that is shaped by values such as entrepreneurship, commitment, partnership and Menschlichkeit, the position of **IT Service Desk Agent-Japanese Speaker** could be the...

The ATS Global Service Desk **provides end-to-end support to our customers in manufacturing environments, 24x7, in multiple languages**. **Responsibilies**: - Input detailed technical information into the online **IT service management tool **(ITSM) - Analyse and resolve most common enquiries using step-by-step instructions provided to you - Deliver...

We are on an exciting journey building a digital environment for the Knauf Group that is as groundbreaking as our products for the construction industry. If you are looking for a global impact that is shaped by values such as entrepreneurship, commitment, partnership and Menschlichkeit, the position of **IT Service Desk Agent-Japanese Speaker **could be the...

1. Provide Excellent Customer Service to guest via Front desk check in and check out. 2. Comply with Brand Standards for checking and checking out guest and providing excellent service to hotel and loyal guest. As one of the tallest hotels in one of Malaysia’s most green and pleasant cities, Le Meridien Petaling Jaya Hotel majestically rises amidst quiet...

**Company Description** At NEXTDC we have been building the heart of Australia’s high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the broad requirements of local and international companies. We are establishing a new data centre in Petaling...

We are on an exciting journey building a digital environment for the Knauf Group that is as groundbreaking as our products for the construction industry. If you are looking for a global impact that is shaped by values such as entrepreneurship, commitment, partnership and Menschlichkeit, the position of **IT Service Desk Agent-Japanese Speaker **(M/F/d) could...

**Responsibilities**: - Create, close and resolve service ticket in the customer care systems - Log case to vendor and follow up to close service tickets - Follow up on outstanding requests and ensure timely resolution - Perform escalation to Level 2 support for any calls that beyond the 1st level scopes - Execute responsibilities promptly following...

Day to day as an executive and tier 1 support Providing desk side support including white glove service to executive team and on site level 1 support to users - Imaging and re-imaging laptops and desktops setting it up with required configurations for new and existing users. - Diagnosing, troubleshooting and solving hardware (PCs, Printers), software and...

At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment. At NTT we trust our employees to do the right thing, even when no one is watching, which is why we...

Title Designation : IT Service Desk Indonesia Support) Work Location : Subang Jaya **Responsibilities**: - Performs initial level of problem identification and attempts to resolve, when appropriate otherwise, documents all troubleshooting efforts in problem ticket and makes prompt notification to responsible party for resolution in order to minimize the...

Guest Service Agent A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall...

**Company Description** NEXTDC designs, builds and operates next generation data centres using cutting edge technology, providing local and international companies with premium data storage facilities that enable them to transition to a cloud computing environment. Going from a start up to a scale up, NEXTDC is an ASX200 listed company with eight, soon to be...

**Company Description** NEXTDC designs, builds and operates next generation data centres using cutting edge technology, providing local and international companies with premium data storage facilities that enable them to transition to a cloud computing environment. Going from a start up to a scale up, NEXTDC is an ASX200 listed company with eight, soon to be...

First Person to deal with IT related issues - Malaysia - Petaling Jaya, Selangor - Young professionals - Full-time **—** Your Benefits **—****: - Buddy program- Flat hierarchies- Health insurance- International environment- Job with purpose- Onboarding program**Your skills**: - Fluent Mandarin & English - Excellent communication - L1 Remote Support...

We are looking for a highly capable service desk analyst to be part of our global service desk unit. Company nature: IT Consulting (Business & Management) Employment status: Permanent Salary & Benefit**:Basic + Language allowance** + Bonus + benefit Medical, Miscellaneous allowance, Parking, Performance Bonus Job Responsivities: You will be handling...

**Who are we?** Omnidesk is a standing desk company based in Singapore, Australia and Malaysia. Our mission is to help our users build a workspace that feels good, is more productive and ergonomic. Your role as the Customer Service Officer in our team will be our first line support for resolving questions and issues in regards to our...