Customer Service Management

JOB VACANCY POSITION - CUSTOMER SERVICE LOCATION - BUKIT RAJAH, KLANG SALARY - RM 2500-3500 **Responsibilities**: Perform sales administrative activities Preparation of sales quotation and sales invoices Preparation of export documents (packing lists, etc) Efficiently respond to any online or telephone queries in a calm and friendly manner Liaise with other...

Scope of Task: - 1. To deliver excellent customer service and manage the needs of online customers (through live chat). 2. Liaise with other departments as required to resolve user issues. 3. Able to handle high volume of inquiries from customer. 4. Able to Speak and write in English fluently. 6. Provide responses and advisory to customers /sellers. 7....

**Requirement**: - Coordinate and manage the day to day trucking includes truck planning & tracking Managing drivers - To handle customer enquiries - To prepare reports for Management - Must have strong self-discipline - At least min 2 year’s working experience in transport/trucking planning - Required language: English & Bahasa Malaysia - Preferred...

**JOB OVERVIEW** We are looking for an HR & Admin Manager to oversee all aspects of human resources and Admin practices and processes. **JOB DESCRIPTIONS** To handle entire Payroll administration To handle entire recruitment Process To handle ISO 22000 HR/Administrative documentation To develop the HR Policies and Procedures in compliance to the...

**JOB OVERVIEW** We are looking for an HR & Admin Manager to oversee all aspects of human resources and Admin practices and processes. **JOB DESCRIPTIONS** To handle entire Payroll administration To handle entire recruitment Process To handle ISO 22000 HR/Administrative documentation To develop the HR Policies and Procedures in compliance to the...

Service Exec: **Job Description**: - Monitor the day to day after sales operations to ensure that all staff follows the procedures laid down by the vehicle manufacturer (like Workshop Process Consulting / sending technical info, feedback etc o To constantly monitor the operation to ensure that the Standard Operating Procedures (SOP), WPC and audit...

**Customer Service Executive** **Xiaomi Authorized Service Center (One Service Republic SDN BHD) - Plaza Low Yat** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Minimum SPM Speak Malay and English - Willing to learn & start from below - Availability to work...

**Customer Service Executive** **Xiaomi Authorized Service Center (One Service Republic SDN BHD) - Plaza Low Yat** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Minimum SPM Speak Malay and English - Willing to learn & start from below - Availability to work...

**Customer Service Executive** **Xiaomi Authorized Service Center (One Service Republic SDN BHD) - Plaza Low Yat** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Minimum SPM Speak Malay and English - Willing to learn & start from below - Availability to work...

**Customer Service Executive** **Xiaomi Authorized Service Center (One Service Republic SDN BHD) - Plaza Low Yat** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Minimum SPM Speak Malay and English - Willing to learn & start from below - Availability to work...

Manage customer inquiries feedback and complaints from all countries on a daily basis. - Provide guidance and standard responses to the team to ensure customer satisfaction. - Lead and oversee the department's CRM project for customer satisfaction acquisition and retention programs. - Develop strategies to increase membership retention rates for all...

**Duties and Responsibilities**: - Oversees and monitors the team’s sales plans/activities to achieve branch targets/goals related to unit sales, trade-in appraisals, deliveries, identifying prospective customers, over-aged reservations, incoming leads report and CSI. - Set sales goals, track progress, and lead the team to achieve and exceed those...

Job Description: - Be responsible for all stationary and service documents. - Ensure proper control of records and documents. - Prepare relevant reports for the management. - Receive payment and issue receipt to customers. - File all invoices from cashier counter in sequence. - To perform ad-hoc duties specified by the Manager. Job Requirements: - Minimum...

Job Description: - Be responsible for all stationary and service documents. - Ensure proper control of records and documents. - Prepare relevant reports for the management. - Receive payment and issue receipt to customers. - File all invoices from cashier counter in sequence. - To perform ad-hoc duties specified by the Manager. - Ensure store is ready and...

Customer Service Officer **Responsibilities**: - Provide internal sales support to HQ including confirmations of sales, delivery orders and others sales related requirements - Prepare quotations for customers and receive sales orders/ POs - Providing customer support and maintaining a high level of customer satisfaction - Work closely with the Sale...

Company Description In the Construction sector, our business activities cover the full spectrum of project types ranging from infrastructural development to buildings, from institutional facilities to manufacturing plants. We service our direct customers - concrete producers, contractors and distributors - and stay close to them through our central sales &...

**Responsibility** - Strong customer service mindset with good communication and excellent problem-solving skill - Able to handle walk in customer by providing accurate, efficient and quality service that meets the expectations of the company and the general industry and market - Willingness to take accountability to handle customers' issues in a...

Coordinate with the sales team and operations department to facilitate order fulfillment and timely delivery. - Address customer complaints and resolve issues promptly to ensure a positive customer experience. - Assist in maintaining customer databases and records, ensuring accuracy and completeness. - Collaborate with the sales team to prepare reports and...

Responsibilities: 1) Quotation Management: Generate comprehensive quotations for overseas agents and customers, encompassing import, export, sea freight (FCL, LCL, transshipment, etc), and air freight services. 2) Cross-Border Logistics: Advise agents/customers on cross-border procedures and provide corresponding quotations (including authorization to...

**Key Responsibilities**: **Customer Service**: - Provide accurate information about products, services, pricing, and company policies to customers. - Assist customers in resolving issues, troubleshooting problems, and escalating complex cases as necessary. - Maintain a positive and empathetic attitude while addressing customer needs, aiming to exceed their...