Customer Service Associate-japanese Speaker
2 months ago
**Responsibilities**:
- Provide excellent customer service to Japanese-speaking customers
- Assist customers with product inquiries, order status, and issue resolution
- Coordinate with other departments to resolve customer issues promptly
- Keep accurate records of customer interactions and transactions
- Stay up-to-date with product knowledge and company policies
**Qualifications**:
- Fluent in Japanese and English (spoken and written)
- Proven customer service experience
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to multitask and prioritize in a fast-paced environment
- Knowledge of [industry or specific products] is a plus
**Benefits**:
- Competitive salary
- Health insurance
- Paid time off
- Training and development opportunities
- Friendly work environment
**Job Types**: Full-time, Freelance
Pay: RM1,520.89 - RM8,326.34 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- 13th month salary
- Performance bonus
Application Question(s):
- Salary total package -RM10000(break down ;basic salary;8975,travl allowance ; 100, language allowance -500, shift allowance -300, variable performance pay-125. is this okay by you?
- work hour 7am-7pm 5 days working days 2days off, including weekend is this okay by you?
- what is your notice period
- this is work from home you are only to visit office whenever required is this okay?
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Care Specialist: 1 year (preferred)
**Language**:
- Japanese (preferred)
-
Customer Service Associates
1 week ago
Kuala Lumpur, Malaysia Cognizant Technology Solutions Full time**Position**: Customer Service Associates - Japanese Speaker **Work Location**: Kuala Lumpur, Malaysia **Tenure**: Fixed-term contract **Role Descriptions**: **Responsibilities**: - Contribute to automation efforts and offer possible solutions - Lead reviews activities in order to launch proactive initiatives to improve the support services - Analyze and...
-
Customer Service
7 days ago
Kuala Lumpur, Malaysia Precision Communication Technology Full timePosition: Customer Service Representative (Japanese Speaker) Location: Menara Bangkok Bank, Jalan Ampang, Kuala Lumpur, Malaysia Training provided 5 working days (Monday to Friday) Key responsibilities - Attend incoming calls and respond to customer’s queries and requests in a courteous and professional manner, provide appropriate solutions and...
-
Customer Service
4 weeks ago
Kuala Lumpur, Malaysia Language Talent Solutions Full timePosition**:Customer Service - Japanese Speaker** Salary**:RM 6,000 - RM10,000** Working hours**:8 hour shift, 24/7 rotational (Mon-Sun)** Location**:Kuala Lumpur / Selangor** 1. Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller 2. Maintains customer records by updating...
-
Japanese Speaker
2 weeks ago
Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full timeJob Title: Japanese Speaker - Customer Service (Special Project) Location: Kuala Lumpur Sentral, Malaysia. **Salary**: RM12,000 Language: Japanese + Eng (B2) Joining date: ASAP or with Notice period 1. Experience in emergency response or high-stress emergency communication center environments 2. Ability to clearly communicate with customers in a timely...
-
Non Native Japanese
2 months ago
Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full timeVacancy: Non Native Japanese - Customer Service Associate (JLPT N1 & N2 only, Malaysians or other nationality with Spouse Visa preferred), Location: Kuala Lumpur Sentral, Malaysia. Work Mode: **Work From Home - anywhere within Malaysia (come to the office whenever required ( Bangsar South, Kuala Lumpur)** **Salary**: Total package - Rm10000 (Break down:...
-
Non Native Japanese
1 day ago
Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full timeVacancy: Non Native Japanese - Customer Service Associate (JLPT N1 & N2 only, Malaysians or other nationality with Spouse Visa preferred), Location: Kuala Lumpur Sentral, Malaysia. Work Mode: **Work From Home - anywhere within Malaysia (come to the office whenever required ( Bangsar South, Kuala Lumpur)** **Salary**: Total package - Rm10000 (Break down:...
-
Customer Service Japanese Speaker
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia IPNX NIGERIA LIMITED Full timeWe are looking for a dedicated and fluent Japanese speaker to join our Customer Service team. As a Customer Service Representative, you will be the first point of contact for our Japanese-speaking customers, assisting them with inquiries, providing product information, resolving issues, and ensuring a positive customer experience. If you are passionate about...
-
Customer Service Representative
6 days ago
Kuala Lumpur, Malaysia Gratitude Inc. Full time**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Japanese language International Call Centre Japenese Customer Care International BPO customer support International voice Process...
-
Non Native Japanese
3 weeks ago
Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full timeVacancy: Native & Non Native Japanese - Customer Service Associate (For Non - Native Japanese JLPT N1 only is accepted) - Location: Kuala Lumpur Sentral, Malaysia. Work Mode: **Work From Home - anywhere within Malaysia (come to the office whenever required) - Bangsar South, Kuala Lumpur)** **Salary**: Non Native -RM 9000 **Salary**: Native -RM...
-
Customer Service Representative Native Japanese
3 weeks ago
Kuala Lumpur, Malaysia Gratitude Inc. Full time**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Customer Service Japanese language Japenese Customer Care customer support - Exciting Opportunity for Japanese Speakers in Malaysia! Join our...
-
Customer Service
6 days ago
Kuala Lumpur, Malaysia MyGlit Full time**Role**:Asst. Mgr/Mgr -(NonTechnical) **Timings**:Flexible (Permanent) **Industry**:BPO / ITES **Work Mode**:Work from office **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling **Process**:Voice Key Skills: Communication Japanese language BPO Voice Process BPO Skills - We are #hiring for a leading BPO in KL and Petaling Jaya...
-
Kuala Lumpur, Malaysia Gratitude Inc. Full time**Role**:Customer Service Executive **Timings**:Night Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Call Center Customer Service Japanese language International Call Centre inbound calls Call Centre skills Customer Care BPO Call center Call centre voice...
-
Customer Service Japanese Speaker
4 weeks ago
Kuala Lumpur, Malaysia IPNX NIGERIA LIMITED Full timeWe are looking for a dedicated and fluent Japanese speaker to join our Customer Service team. As a Customer Service Representative, you will be the first point of contact for our Japanese-speaking customers, assisting them with inquiries, providing product information, resolving issues, and ensuring a positive customer experience. If you are passionate about...
-
Customer Service Consultant
1 day ago
Kuala Lumpur, Malaysia Agensi Pekerjaan Language Talent Solutions Sdn Bhd Full timeDesignation: Customer Service Consultant - Japanese speaker Location: Bangsar South Working hours: 6 am - 12 am (9 hour per shift) Working days: 5 working days, 2 off days (rotational from Monday to Sunday) Salary package: up to RM10,000 (total package) **Requirements**: - JLPT N1 or N2 - Open to any nationalities - Fresh graduates welcome to...
-
Chat Support
2 weeks ago
Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full timeVacancy: - Chat Support - Japanese Speaker Location: Kuala Lumpur, Malaysia (We can accept native Japanese or Local Malaysian Japanese Speaker) **Salary**: With Exp: Total Package RM 8100 Language: Japanese + English Profile: Chat Support Timings: Rotational Shifts (24*7) Headcount: 5 Min Requirements: - Degree - No CS experience - Diploma - 1 year...
-
Customer Service
2 weeks ago
Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full time**Vacancy: - Customer Service - B2B sales Japanese Speaker (JLPT N1 certification)** **(Local Malaysians Only)** Location: Kuala Lumpur/Cyberjaya, Malaysia **Salary**: RM 7400+1000 complexity allowance + Incentives Language: Japanese + English Profile: Customer Service or B2B Sales Timings: Rotational Shifts (24*7) Headcount: 3 Min Requirements: Min...
-
Customer Service Associates
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Technology Solutions Full timePosition: Customer Service Associates - Japanese SpeakerWork Location: Kuala Lumpur, MalaysiaTenure: Fixed-term contractRole Descriptions:Responsibilities: Contribute to automation efforts and offer possible solutions Lead reviews activities in order to launch proactive initiatives to improve the support services Analyze and improve customer journey/flow by...
-
Kuala Lumpur, Kuala Lumpur, Malaysia Gratitude Inc. Full timeRole:Customer Service ExecutiveTimings:Night Shift (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Call Center Customer Service Japanese language International Call Centre inbound calls Call Centre skills Customer Care BPO Call center Call centre voice Call centre Operations BPO call...
-
Chap Support
3 weeks ago
Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full timeVacancy: - Chat Support - Japanese Location: Kuala Lumpur, Malaysia (We can accept native Japanese or Local Malaysian Japanese Speaker) **Salary**: With Exp: Total Package RM 8100 Language: Japanese + English Profile: Chat Support Timings: Rotational Shifts (24*7) Headcount: 5 Min Requirements: - Degree - No CS experience - Diploma - 1 year CS...
-
Content Reviewer
7 days ago
Kuala Lumpur, Malaysia Consultants Sdn Bhd Full time**Position: Digital Data Reviewer (Japanese Speaker)** **Location: Bangsar south** **Responsibilities**: The Content Review Associate will implement our clients’ Content moderation strategy, monitoring and moderating content to ensure a safe and fun online environment. The role coordinates with internal and external decision makers to support the mission...