Customer Service and Administrative Coordinator

**JOB SCOPE**: - Resolving customer complaints and providing accurate information to improve customer’s satisfaction - Working in a team to achieve KPI elements **REQUIREMENTS**: - Good English communication skills (spoken & written) - SPM leavers and Fresh Graduates are welcomed to start their first career in a call centre - Full Training...

Receiving and processing purchase orders. - Verifying orders, including customers' personal information and payment details. - Maintaining and updating sales and customer records. - Compiling monthly sales reports. - Expediting orders through internal liaison. - Directing feedback from customers to relevant departments. - Identifying new products to add to...

Job Purpose and Scope of Position: - Responsible for customer service towards customers (being Distributors/Agents/Subsidiaries) according to defined criteria and guidelines. - Work to be conducted according to the company's policy, safety and Quality management system, specifically relevant is the quality handbook and its work instructions. Main task key...

Handling incoming call and message. - Provide exceptional customer service and support to clients, including responding to inquiries and resolving problems. - Taking & processing orders and transportation / delivery arranges. - Maintain existing customer base. - Completion of tasks assigned by superiors. - _**At least 2 years experience**_ in the related...

OPEN VACANCY FOR Customer Service Call Centre at Nusajaya/Medini Basic from RM1,900 - RM2,100 Allowance: Night Shift Allowance. RM300 KPI Achieved allowance : RM400 REQUIREMENT - No Experience also can apply. - Good communicate in Malay and English. - SPM and above - Own transport Job Descriptions: - Handling all inbound calls pertaining to customer...

**The Opportunity: Customer Service Executive** As a Customer Service Executive, you will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. **What's in it for you?** - **Passionate Team Environment**: Join a squad of customer service enthusiasts who...

Key Responsibilities: Coordinate with quality assurance and production teams to ensure all processes meet required safety and quality standards. Prepare reports and documentation for internal audits and compliance reviews. Compliance: Hygiene Monitoring: Regularly inspect and monitor the cleanliness and hygiene of the factory premises. Implement hygiene...

**Position**:* Customer Service Executive (Inbound) - Grab (Malaysian/Singapore market) **Benefits**:* Overtime (OT) KPI bonus Night Shift Allowance Training provided (1 month) **Job Types**:* Full-time, Contract (2years) - renewable depending on performance. **Working Days**:* 6 days’ work, 1 day off **Working Hours**:* 24/7 Rotational shift (9...

Location: Iskandar Puteri JohorKey Responsibilities:Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issues related to the companys productsExceeding customer expectations in terms of customer service & accurate information.Working in a team to achieve the required KPI elements and...

**Salary**: Basic + Allowance + Overtime (OT) **If required **Working Days**:6 days, 1 day off (Depending on schedule - change weekly) **Working Hours**: 24 / 7 ( 9 hour per shift) **REQUIREMENTS**: - 18 - 55 years old - Atleast SPM Certficate or SKM Certificate - Able to work rotational shift - Mandarin speaker also _**AVAILABLE**_ - **FRESH GRADUATED...

Job DescriptionLocation: Iskandar Puteri JohorKey Responsibilities:Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issues related to the companys productsExceeding customer expectations in terms of customer service & accurate information.Working in a team to achieve the required KPI...

In this role, you'll be the first point of contact for tenants, owners, and visitors. Excellent communication, organization, and customer service skills are essential. 职位类型：全职 薪资：RM1,800.00 - RM2,300.00 /月 **Job Types**: Full-time, Permanent **Salary**: RM1,800.00 - RM2,300.00 per month **Salary**: RM1,800.00 - RM2,300.00 per...

Location: Medini 7 Working Hours: 8:00AM - 5:00PM / 1:00PM - 10:00PM Off Day: 1 Day Working Arrangement: On site Job Requirements: - At least SPM leavers - Fluent in Malay and English (Fluency in Mandarin is an added advantage) - Fresh graduates are encouraged to apply - Willing to work in KL - Has your own laptop/desktop and strong internet connection...

**Key Responsibilities**: - Coordinate with quality assurance and production teams to ensure all processes meet required safety and quality standards. - Prepare reports and documentation for internal audits and compliance reviews. **Compliance**: - Maintain up-to-date records related to HR Dept of all compliance documentation and ensure timely renewals...

Responding Promptly to customer inquiries - Communicating with customer through various complaints - Keeping records of customer interactions, transactions, comments, and complaints. - Providing feedback on the efficiency of the customer service representatives. **Job Types**: Full-time, Fresh graduate **Salary**: From RM1,900.00 per...

Overall Role and Responsibility: Sales support & Customer service in cooperation with the sales managers and customers within the global regions/areas in Palsgaard. Main Task: General support in the sales process for defined regions/areas: - Customer correspondence, high level service - Order creation - Customer creation - Create quotations in cooperation...

Handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedback, and other raising issues related to the company's products - To exceed customers' expectations in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. - PREFER CAN SPEAK...

Job Scope : -Responsible for store incoming operations include planning, optimization the store incoming process and comply to the regulation. -Components - inventory stock accuracy, transaction are updated on time, support assembly request within timeline -To develop and improve warehouse SOP, to ensure all logistics and warehouse operations are in order....

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. **Salary**: From RM2,100.00 per...

YONG WEN HOLDINGS is part of Yong Wen Group (YWG) which is the YWG is headquartered in Singapore with an established local distribution that spans 3 countries across Singapore, Malaysia and Hong Kong and a wide export network in over 40 countries. YONG WEN HOLDINGS SDN BHD (Located at Gelang Patah, Johor Bahru) was set up with the aim of providing packaging...