Apac Account Executive, Work Dynamics
1 week ago
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
APAC Account Executive, Work Dynamics
Asia Pacific - Malaysia/Penang
We’re JLL. We’re a professional services and investment management firm specializing in real estate. As a Fortune 500 company, we help real estate owners, occupiers and investors achieve their business ambitions.
If you’re looking to step up your career, JLL is the perfect professional home. With us, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections and be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL
About the Client
The relationship with this large Global Semiconductor Manufacturing Client started in 2009. Recently JLL and the client together decided to adopt a Vested, relational contract model for Asia and EMEA combined.
As a large client in Asia, the portfolio is 15M sqft, in 6 large sites covering factory and R&D operations, with 800+ staff on JLL’s payroll and >2,300 dedicated vendor staff. IFM is the main service, where we execute the majority of FM services, technical and non-technical. We execute a significant volume of small construction projects, on top of selected major construction projects, as well as lease transactions.
The expectations from this role are to deliver on the shared vision:
Fearlessly deliver consistent industry leading customer experience, operational excellence, and value to shape a better world.
Implement the 4th generation vested contract
Manage and support the significant (30%+) growth that the client (and hence JLL) is going through.
Grow the business in new areas, such as Energy & Sustainability, Space optimization / OP, Smart Buildings
Support the client’s CSR and Sustainability agenda
Build a culture of belonging to create a workplace where everyone can contribute to the full potential and delivery their best work.
Role Purpose
Responsible for leading a JLL client account with a focus on Client, People & Growth. This includes leading a strong People agenda ensuring an engaged workforce and a positive culture with a focus on wellbeing and health and safety.
This Account is a large Enterprise account with multiple service lines being delivered across multiple countries in the APAC region.
Role Summary
Strategy and Account Management
Contribute and execute on the vision and strategy of the JLL business.
Develop and implement an account transformation plan and ensure alignment with client objectives.
Be accountable for the profit, loss and growth of the assigned account.
Be responsible for supporting the account in the region/geo/country by working with the local account teams and local clients.
Work closely with the EMEA team on global initiatives and programs
Work with our enablement organization to implement the agreed account management practices.
Provide feedback to the Product organization on the performance and gaps, if any on various Products and suggest improvements from on field and client feedback.
Client Relationship Management
Ability to extract and translate customer expectations into innovative strategic initiatives
Ability to convince stakeholders based on data, challenges in a constructive manner
Balance the needs of both client and JLL
Exhibit result orientation
Transformational Improvement
Unlock opportunities for account growth and work with the account team and/or Sales organization to convert these opportunities.
Drive the creation and delivery of the strategic improvement roadmap
Promote continuous improvement & Innovation
Act as a role model for a proactive and ownership focuse
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