Key Account Manager

6 months ago


Bayan Lepas, Malaysia DHL Full time

We are looking for talents who experienced in forwarding/ logistic knowledge to join our Penang Sales team. This role will be acting as Key Account Manager by providing customer personalized approach and service.

**The role required to execute the below tasks and initiative**:

- Lead the geographic profitability development of designated GCS and/or MNC Accounts through positioning DHL as a strategic business partner, and delivering agreed programmers, through a team drawn from across the DHL network.
- Formulate a personal sales plan that incorporates initiatives for identifying and gaining new business prospects and maximizes growth within the existing account base so that the required account sales results are achieved
- Develop and implement a strategy to promote DHL programs and solutions to the assigned list of customer accounts
- Implement global and regional account acquisition / development approaches and platforms
- Display strong skills in global customer analysis to ensure that all customer requirements are being fulfilled
- Manage and co-ordinate the agreed account initiatives, activities and programmes to retain and grow ongoing revenue and profit contributions
- Develop plans to deny competitor penetration into the accounts
- Co-ordinate the development and delivery of services and solutions that provide consistency and reusability to enable customers to achieve their corporate objectives and gain competitive advantage through DHL
- Establish and implement a pricing review timetable that ensures improving margins from designated accounts
- Adhere to regional standards on profit margins
- Ensure all customer agreements are cost sensitive to ensure a suggested minimum pricing tariff is set and adhered too. Any deviations from this tariff requires management agreement and justification
- Identify, establish and manage multi-tier relationships across customer and DHL organisations to ensure a long-term business partnership and achievement of corporate goals
- Build and maintain executive relationships within the designated GCS/MNC customer accounts

**To be successful in this role, we are expecting the below**:

- Possess Diploma/ bachelor's degree in Logistic Management & Transportation or any equivalent academic background.
- Minimum 4 year working experience in the freight forwarding business.
- Exposure to Freight Forwarding will be added advantage.
- Proficient in Microsoft Office, including word, Excel and PowerPoint as well as Microsoft Outlook
- Fluency in conversing and writing in English is require as this position will interact with clients and aboard colleagues.

Skills required:

- Initiative - Problem solver and willing to take more responsibility.
- Analytical (attentive to details)
- Customer Orientation
- Planning and Organizing (able to Be Multitasking)

Attribute required:

- Work Independently (mínimal supervision)
- Positive Mindset (able adapt to system changes)
- Fast learner & Proactive
- Good self-disciplinary
- Work under pressure

**This position will be based at our Penang Branch, Bayan Lepas.

**What can DHL offer you?**

Attractive remuneration package + insurance coverage + flexi benefits

Flexible Work Arrangement is provided

Unlimited eLearning & Upskilling access + Internal Training Module

Working Hours is Mon-Friday 8:30AM - 5:30PM, Saturday 8:30AM - 1:00PM.

**Learn more about DHL**

The Freight Forwarding experts since 1815. DHL Global Forwarding, Freight (DGFF) is part of the Deutsche Post DHL Group with over 43,000 employees in 101 countries. Our air, ocean, and overland freight forwarding services standardized transport as well as multi modal and sector-specific solutions, together with individualized industrial projects.

We are committed to creating a workplace that ensures mutual respect and is focused on results. We hire talented people from all backgrounds. Diversity enriches our workplace, drives our success and helps us deliver excellence. We are recognized as a Global Top Employer with 6 regions and 35 countries. Through our people practices, we help our forwarders realize their full potential by accessing in-site training programs, an online platform portal, loads of on-the-job training, and the chance to gain certifications for your role.

LI-APAC


  • Key Account Manager

    6 months ago


    Bayan Lepas, Malaysia Kingfisher Solutions Sdn Bhd Full time

    **Summary**: We are seeking a Key Account Manager to join us as part of our growing business. This role is based in our Penang Office. **Responsibilities** - Lead and manage new service implementations with operational teams. - Develop and maintain SOPs with Sales, Operations, and Finance. - Build relationships beyond main contacts for Global & MNC...

  • Key Account Manager

    6 months ago


    Bayan Lepas, Malaysia People Pathfinders Sdn Bhd Full time

    **The Company** With over 40000 staff strength across 120 locations, our client is a global logistics company who provides a wide range of transportation solutions in airfreight, seafreight, customs brokerage, local trucking, rail services, contract logistics and distribution services. Reporting to the Branch Manager and Sales Director, the Key Account...

  • Key Account Manager

    6 months ago


    Bayan Lepas, Malaysia Agensi Pekerjaan RP Manpro Sdn Bhd Full time

    Requisite Criteria Ø About 5 years of Selling experience in Electronics industry or related field. Ø Degree/Diploma in Engineering related or Science. Ø Must possess own transport Key Responsibilities Ø Develop territory plans to meet or exceed sales targets. Ø Achieve territory sales, profitability and budget goals. Ø Track and analyze sales...

  • Key Account Manager

    6 months ago


    Bayan Lepas, Malaysia People Pathfinders Sdn Bhd Full time

    **The company** Our client is an American supply chain solutions leader who provides airfreight, oceanfrieght and contract logistics solutions for more than 120 locations globally. They support the aerospace, automotive, consumer retail, energy, hitech, industrial and many other industries. **The Key Account Manager will be responsible to**: - Manage the...


  • Bayan Lepas, Malaysia DSV Full time

    Job Req Number: 70582 Time Type: Full Time **Purpose of Position** This role is responsible for driving customer growth through end-to-end value-added solutions across all products while prioritising a unique customer experience, as well as developing potential new key accounts within the branch. **Key Tasks** Sales Management and Customer Engagement: -...


  • Bayan Lepas, Malaysia DSV Full time

    If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. Job Req Number: 79965 Time Type: Full Time **Key Tasks** **Sales Management** - Ensure all global sales policies, processes and guidelines relating to the global accounts...

  • Part-time Receptionist

    3 months ago


    Bayan Lepas, Malaysia AUH Account Full time

    **Qualification and experience required**: - **Diploma in equivalent or any related field**: - **At least 2 - 3 years of experience** - **Able to generate basic report**: - **Good in time management**: - **English Speaking and writing**: - **Knowledge in MS Office** 1 Months Contract Working Day: Monday - Friday Working Hours:...

  • Key Account Manager

    6 months ago


    Bayan Lepas, Malaysia JOBBUILDER Full time

    **What will you deliver?** - Be the key figure for driving revenue and margin growth within your customer accounts, which means meeting and exceeding all business measures such as EBIT and working capital. - Develop and deliver Key Account Management Plans to improve short-term and long[1]term EBIT and working capital. - Own, monitor and drive customer’s...

  • Key Account Manager

    6 months ago


    Bayan Lepas, Malaysia JOBBUILDER Full time

    **What will you deliver?** - Be the key figure for driving revenue and margin growth within your customer accounts, which means meeting and exceeding all business measures such as EBIT and working capital. - Develop and deliver Key Account Management Plans to improve short-term and long[1]term EBIT and working capital. - Own, monitor and drive customer’s...

  • Logistics Executive

    6 months ago


    Bayan Lepas, Malaysia DIMERCO EXPRESS (M) SDN BHD Full time

    **Job Responsibility** - Developing and managing a portfolio of Key Account - Ensuring high levels of customer satisfaction - coordinating delivery arrangement and follow up - achieving and exceeding weekly and monthly KPIs - Monitoring market trends and providing regular competitor feedback - maintain daily/monthly accrual / ship log - provide shipment...

  • Key Account Manager

    6 months ago


    Bayan Lepas, Malaysia Asia Recruit Recruitment Agency Sdn Bhd Full time

    **Who are we representing?** With 950,000++ products from thousands of leading manufacturers, our Client is a **high-service distributor of technology products, services and solutions** for electronic system design, maintenance and repair. The company promotes Core Values in driving their businesses: Integrity, Customer Focus, Ownership, Teamwork and...


  • Bayan Lepas, Malaysia Expeditors Full time

    **Company Description** “We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder As a Fortune 500 company, Expeditors employs more than 15,000 trained professionals in a worldwide network of over 300 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of...

  • Account Manager

    6 months ago


    Bayan Lepas, Malaysia Clarivate Full time

    Account Manager for Academic and Government segment covers a portfolio of products that include tools and services across Research & Analytics, Information Services, Library Software and Scholarly Books business units in Clarivate. Your main customers are public/private universities, government bodies such as national research institutes, research funding...

  • Sales Account Manager

    6 months ago


    Bayan Lepas, Malaysia RF Staffing and Outsourcing Solutions Sdn. Bhd. Full time

    Key Responsibilities: - Proactively seek out new revenue generating opportunities within existing Global Strategic Customers and potential new MNC customer in logistic and transportation. - Analyze reports for cost saving opportunities. - Follow up on all sales leads generated. - Implement business plans and sales strategies to ensure the attainment of...


  • Bayan Lepas, Malaysia RF workforce Solutions Full time

    **Role: Sales Account Assistant Manager / Manager** **Location: Penang - Batu Maung** **Key Responsibilities**: - Proactively seek out new revenue generating opportunities within existing Global Strategic Customers and potential new MNC customer in logistics and transportation. - Analyze reports for cost saving opportunities. - Follow up on all sales...


  • Bayan Lepas, Malaysia Career Wise Full time

    **KEY FUNCTIONS**: - Manage the invoices uploading for key customers. - Work closely with credit manager for remittance details, billing, unclaimed property. - Perform month end closing activities. - Preparation of Balance Sheet and Bank Reconciliation for those accounts under ARs ownership. - Prepare weekly AR / Credit Metrics Report - Preparation of...


  • Bayan Lepas, Malaysia DHL Full time

    **Business Customer Account Manager** - We are looking for talents who experienced in logistic knowledge to join our Penang Sales team. This role will be acting as Key Account Manager (KAM) by providing customer personalized approach and service. **The role required to execute the below tasks and initiative**: - Manages relationship of a defined number of...


  • Bayan Lepas, Malaysia DHL Full time

    Business Customer Account Manager We are looking for talents who experienced in logistic knowledge to join our Penang Sales team. This role will be acting as Key Account Manager (KAM - Hunter role) by providing customer personalized approach and service. The role required to execute the below tasks and initiative: - Manages relationship of a defined...


  • Bayan Lepas, Malaysia Ozo Prestige Sdn Bhd Full time

    Key Tasks Accounting - Manage daily operations of Accounts Payable functions - Review and process staff claims according to policy - Perform & Review vendors’ SOA reconciliation and payment proposal - Review non transport related invoices in SAP WebCost - Ensure timely and accurate AP month-end closing - Challenge and improve existing work processes -...

  • Accounting Internship

    6 months ago


    Bayan Lepas, Malaysia Zura Charge Sdn Bhd Full time

    **Position Title**: Accounting Intern **Location**: Bayan Lepas, Penang **Department**: Finance and Accounting **Reports To**: Accounting Manager **Duration**: [3 months, 6 months] **About Us**: Join the forefront of the electric vehicle (EV) revolution at Zura Charge Sdn Bhd, a leader in sustainable transportation solutions. Our mission is to drive the...