Shift Lead, Customer Service Dash

Are you a talented and driven problem solver who would like to join our team in Kuala Lumpur? Someone with a startup mentality, who is capable of integrating into a multicultural team? SOCAR aims to change the way people in South East Asia move around by becoming the biggest car-sharing platform in South East Asia. We are currently the biggest player in...

**Customer Engagement Officer** Being in the Customer Engagement business, we provide innovative solutions for our clients across the globe. As part of the company, it is crucial that all employees actively work towards bringing Customer Engagement to the next level. Must be completely fluent in English (native speaker written standard) and have suitable...

**Customer Engagement Officer** Being in the Customer Engagement business, we provide innovative solutions for our clients across the globe. As part of the company, it is crucial that all employees actively work towards bringing Customer Engagement to the next level. Must be completely fluent in English (native speaker written standard) and have suitable...

Are you a talented and driven problem solver who would like to join our team in Kuala Lumpur? Someone with a startup mentality, who is capable of integrating into a multicultural team? SOCAR aims to change the way people in South East Asia move around by becoming the biggest car-sharing platform in South East Asia. We are currently the biggest player in...

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

**Position**: Customer Service Associate **Salary**: RM1,800.00 - RM2,100 per month **These are the benefits in your career with us**: - Fun and exciting working environment - Lucrative remuneration package - EPF, SOCSO, and Medical coverage - Strategic location (walking distance to all major public transportation modes) - Professional training & training...

**Your Roles include**: - Attending to incoming calls promptly, courteously in a competent and professional manner. - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem;...

**Highlights**: - Friendly colleagues and a positive work environment. - Rapid and stable company expansion. - Convenient access to nearby public transport. - Smart Casual dress code. **Responsibilities**: - Efficiently resolve customer complaints by coordinating with internal teams and ensuring timely resolution. - Analyze customer feedback to identify...

**: - Lead the overall Operations team i.e. Inhouse and BPO (business process outsourcing) - Lead Customer Service team in delivering high quality customer service experience through effective management of day to day operations - Motivate team members including Team Leads and Customer Service Agents, ensuring that tasks are performed in line with and...

**Responsibilities**: - Handle bound calls enquiries for various range consumer financial products and services. - Provide personalized customer service to customers, whilst maintaining professionalism and a proper phone etiquette. - Perform after call duties and quality assurance in accordance to the set procedures with zero defect. - Consolidate and...

Permanent Full Time Role! **Location**: - Jalan Ampang/Jalan Tun Razak, KL (Accessible by public transport) **Responsibilities**: - Take inbound calls regarding financial products - Servicing the Singaporean market - Crucial in building and retaining customer relationships - Identify and resolves customer inquiries/issues accurately - Educate the...

Permanent Full Time Role! **Location**: - Jalan Ampang/Jalan Tun Razak, KL (Accessible by public transport) **Responsibilities**: - Take inbound calls regarding financial products - Servicing the Singaporean market - Crucial in building and retaining customer relationships - Identify and resolves customer inquiries/issues accurately - Educate the...

**Customer Service Executive (Shift)** Agensi Pekerjaan AKN Sdn Bhd Kuala Lumpur MYR 2,500 - MYR 3,200 **Job Highlights** - Excellent Benefits - Yearly Increment - KPI + OT **Responsibilities** - Act as the representative for a world-class smart security company, and gain working knowledge of security operations and procedures. - Handle all...

**Customer Service Representative** **Samsung Authorized Service Center (One Mobile Care SDN BHD)** **The Garden Mall, Mid Valley City, KL** **Responsibilities**. - Handle issues regarding client complaints and other matters. - Works with supervisors in other departments on updating information and procedures - Handle customer inquiries and feedback. -...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**Responsibilities**. - Handle issues regarding client complaints and other matters. - Works with supervisors in other departments on updating information and procedures - Handle customer inquiries and feedback. - Provide accurate, valid and complete information by using the right method or tools. - Follow communication procedures, guidelines and policies -...

**Vacancy: - Customer Service - Mandarin Speaker** Location: Kuala Lumpur( NU Tower 2 (KL Sentral), Malaysia Basic Salary starts at RM 4000 - 4200 (Slightly Negotiable) + Allowances English + Mandarin Language Operation Hours: 6am-6pm (9 Hour per shift) Day Shifts & Only Weekdays Mon -Friday Permanent Position and Insurance Coverage under AIA Specific...

**Job Brief**: **Responsibilities**: - Setting realistic expectations, resolving fulfilment-related problems and providing support to the customer, ensuring a high level of satisfaction. - Primarily handle inquiries via various channels & platforms about orders, payments, shipping, vouchers, etc. from both seller and buyer through native channels or...

Location: - Jalan Ampang/Jalan Tun Razak, KL (Accessible by public transport) **Responsibilities**: - Provide timely support to customers through available communication channels (**EMAIL & LIVE CHAT**) - Servicing the Singaporean market - Crucial in building and retaining customer relationships - Identify and resolves customer inquiries/issues...

Vacancy: Japanese Team Lead - Customer Service Location: Kuala Lumpur Malaysia. Salary Max: RM 12,500 Process: Travel App Language: Japanese + English Headcounts: 5 Joining Date: ASAP or with Notice period Shift timing : 8am to 11.30pm, rotational Mon-Sun (No Late Night SHifts) Education: Diploma and Bachelor 's degree plus at least 1 year Team Lead...