See more Collapse

Customer Service Specialist

1 month ago

Tanjung Langsat, Malaysia ETERNAL MATERIALS (MALAYSIA) SDN BHD Full time

A. Main Job:
1. Customer Management

2. Order Management

3. Account Receivable Management

4. Expenses Management **(Option)**

5. Documentation Filing Management

6. Any Other Job Assign by Direct Report

B. Job Scope:
1. Customer Management

a) Check customer data, include Subsidiary Company (Form 9, GST registration letter...), set up or revise of ship-to address of customer data in system, related documentation filing.

b) Assist for Customer Management: ex. If customer information complete or not? If delay payment or not? Any abnormal of customer?

2. Order Management

a) Order Process:As receive PO, need confirm orders details (customer, item name, external name, qty, unit price, payment term, trade term, request of delivery...), Key in orders in system.

b) Coordination of Delivery” Stock, Production Schedule, Delivery (Shipment).

c) Assist release locked orders.

d) Assist Combine Container with different divisions.

e) Assist combine samples (sample request from sales) together with export container.

f) **(Option)** Export Process: Customs Clearance Process, Shipping Process.

g) Send shipping Advice to customers or coordination shipping schedule with customers.

h) Shipping Documents: Create/revise document, checking document, courier document, negotiation with customer related to document.

3. Account Receivable (A/R) Management

a) Assist to provide statement to customer for payment.

b) A/R deposit maintenance process.

c) Assist for report information providing/submit: delay payment, bad debit, check floating period delay.

d) Return/Credit Note process.

2. Documentation Filing Management

a) Documentation Filing and management of all above process if needed.

3. General Affairs

a) General Affairs of office.

b) Assignment by Supervisor

**Job Types**: Contract, Temporary

**Salary**: RM1,800.00 - RM2,300.00 per month

**Benefits**:

- Free parking

Schedule:

- Day shift
- Monday to Friday

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer Service Specialist: 1 year (preferred)

**Language**:

- English (preferred)

We have other current jobs related to this field that you can find below

  • Customer Service

    4 weeks ago

    Tanjung Langsat, Malaysia ETERNAL MATERIALS (MALAYSIA) SDN BHD Full time

    A. Main Job: 1. Customer Management 2. Order Management 3. Account Receivable Management 4. Expenses Management **(Option)** 5. Documentation Filing Management 6. Any Other Job Assign by Direct Report B. Job Scope: 1. Customer Management a) Check customer data, include Subsidiary Company (Form 9, GST registration letter...), set up or revise of...

  • Customer Service

    6 days ago

    Kampung Tanjung Langsat, Johor, Malaysia ETERNAL MATERIALS (MALAYSIA) SDN BHD Full time

    AMain Job:Customer ManagementOrder ManagementAccount Receivable ManagementExpenses Management (Option)Documentation Filing ManagementAny Other Job Assign by Direct ReportBJob Scope:Customer Managementa) Check customer data, include Subsidiary Company (Form 9, GST registration letter...), set up or revise of ship-to address of customer data in system, related...

  • Customer Service Executive

    4 weeks ago

    Tanjung Langsat, Malaysia Upright Talent Full time

    **Your Roles.** - Resolve customer queries and concerns with professionalism - Ensure proper filing of customer records - Manage customer orders in line with agreed processes - Maintain and ensure data and system accuracy - Collaborate with teams to support customer requirements - Maintain customer and account info in SAP system - Perform ad-hoc tasks...

  • Customer Service Executive

    5 hours ago

    Tanjung Langsat, Malaysia Upright Talent Full time

    **Your Roles.** - Resolve customer queries and concerns with professionalism - Ensure proper filing of customer records - Manage customer orders in line with agreed processes - Maintain and ensure data and system accuracy - Collaborate with teams to support customer requirements - Maintain customer and account info in SAP system - Perform ad-hoc tasks...

  • Export Sales Coordinator Shipping Admin Executive

    5 days ago

    Tanjung Langsat, Malaysia FOOD EXCELLENCE SPECIALIST SDN BHD Full time

    Responsible for business development with existing and potential clients, aggressively expand customer base, maintaining business by providing quotes and follow up. - Maintain customers databases / profile (by updating account information). - To service existing key customers (Intercompanies/External and Agents). - To explore new business opportunities. -...

  • Customer Service Executive

    2 weeks ago

    Tanjung Langsat, Malaysia Upright Talent Full time

    **Job Scopes : -** - Serve as a main contact point for customer, sales and intercompany. - Troubleshoot and resolve customer concern patiently by providing professional ,timely, reliable and consistent update, information and suggestion. - Filing customer records, including contact information, purchases, billings documents and labels draft. - Receiving,...

  • Customer Service Executive

    6 days ago

    Kampung Tanjung Langsat, Johor, Malaysia Upright Talent Full time

    Your Roles. Resolve customer queries and concerns with professionalism Ensure proper filing of customer records Manage customer orders in line with agreed processes Maintain and ensure data and system accuracy Collaborate with teams to support customer requirements Maintain customer and account info in SAP system Perform adhoc tasks assigned by superiorsAll...

  • Supply Chain Executive

    4 weeks ago

    Tanjung Langsat, Malaysia FOOD EXCELLENCE SPECIALIST SDN BHD Full time

    Roles & Responsibilities - To Incharges for purchase, liaise & negotiation for non-trade items/services. - Work with demand planner on forecast, taking into consideration of any seasonality, marketing plans, past stock-outs and plan the supply of goods accordingly - Monitor stock levels, determine optimal reorder & restock points, order quantities and make...

  • Supply Chain Executive

    24 hours ago

    Tanjung Langsat, Malaysia FOOD EXCELLENCE SPECIALIST SDN BHD Full time

    Roles & Responsibilities - To Incharges for purchase, liaise & negotiation for non-trade items/services. - Work with demand planner on forecast, taking into consideration of any seasonality, marketing plans, past stock-outs and plan the supply of goods accordingly - Monitor stock levels, determine optimal reorder & restock points, order quantities and make...

  • R&d Assistant

    4 weeks ago

    Tanjung Langsat, Malaysia FOOD EXCELLENCE SPECIALIST SDN BHD Full time

    To assist in daily R&D job. - To conduct sensory testing and sample preparation. - To assist in sample packing for customer request. - To monitor and assist in pilot plant operation. - Responsible for Food Safety System implementation (e.g HACCP, GMP, FSSC22000, BRC, IFS, HALAL). - Perform any other duties as assigned. **Salary**: From RM1,500.00 per...

  • IT Specialist

    7 days ago

    Tanjung Langsat, Malaysia EEW Malaysia Sdn Bhd Full time

    Involve in meeting, requirement study, planning, developing, presenting, maintaining and administrating company’s ERP System. - Interact with all level of users to ensure successful ERP System’s implementation. - Evaluate and propose ERP System’s enhancement and upgrading for continuous improvement. - Responsible for 24/7 ERP System up-time,...

  • Export Sales Coordinator Shipping Admin Executive

    6 days ago

    Kampung Tanjung Langsat, Johor, Malaysia FOOD EXCELLENCE SPECIALIST SDN BHD Full time

    Responsible for business development with existing and potential clients, aggressively expand customer base, maintaining business by providing quotes and follow up. Maintain customers databases / profile (by updating account information). To service existing key customers (Intercompanies/External and Agents). To explore new business opportunities. Supporting...

  • Administrative Specialist

    4 weeks ago

    Tanjung Langsat, Malaysia ETERNAL MATERIALS (MALAYSIA) SDN BHD Full time

    Provide comprehensive administrative support to General Manager and board of directors, including managing daily tasks, scheduling meetings, preparing meeting materials, meeting minutes, documenting meeting proceedings, and maintaining effective communication channels. - Participates in development, implementation and maintenance of policies, objectives,...

  • Administrative Specialist

    3 weeks ago

    Tanjung Langsat, Malaysia ETERNAL MATERIALS (MALAYSIA) SDN BHD Full time

    **Requirement** - Required language(s): English, Bahasa Malaysia, Mandarin - At least 2 years of relevant working experiences. Fresh graduates are welcome to apply. - Trustworthy, quick thinking, strong organization skills and an analytic mindset. - Ability to work independently and deal well with ambiguity. - Excellent communication skills and the ability...

  • Administrative Specialist

    3 weeks ago

    Tanjung Langsat, Malaysia ETERNAL MATERIALS (MALAYSIA) SDN BHD Full time

    Provide comprehensive administrative support to General Manager and board of directors, including managing daily tasks, scheduling meetings, preparing meeting materials, meeting minutes, documenting meeting proceedings, and maintaining effective communication channels. - Participates in development, implementation and maintenance of policies, objectives,...

  • Supply Chain Executive

    6 days ago

    Kampung Tanjung Langsat, Johor, Malaysia FOOD EXCELLENCE SPECIALIST SDN BHD Full time

    Roles & Responsibilities To Incharges for purchase, liaise & negotiation for nontrade items/services. Work with demand planner on forecast, taking into consideration of any seasonality, marketing plans, past stockouts and plan the supply of goods accordingly Monitor stock levels, determine optimal reorder & restock points, order quantities and make...

  • R&d Assistant

    6 days ago

    Kampung Tanjung Langsat, Johor, Malaysia FOOD EXCELLENCE SPECIALIST SDN BHD Full time

    To assist in daily R&D job. To conduct sensory testing and sample preparation. To assist in sample packing for customer request. To monitor and assist in pilot plant operation. Responsible for Food Safety System implementation (e.g HACCP, GMP, FSSC22000, BRC, IFS, HALAL). Perform any other duties as assigned.Salary: From RM1,500.00 per monthBenefits: Dental...

  • Customer Service

    4 weeks ago

    Tanjung Tokong, Malaysia The Only Bnb Sdn Bhd Full time

    We are looking for an experienced and dynamic Customer Care staff to join our team. As a Customer Service, you will be responsible for providing an exceptional and unforgettable guest experience. You will be the primary point of contact for our guests, handling sales inquiries and complaints. **Responsibility**: - Providing exceptional service to guests...

  • Data Entry Assistant

    2 months ago

    Tanjung Langsat, Malaysia Amos Group Full time

    Reporting to the Customer Service Manager, this role will be responsible for the Customer Service Data Entry activities for the assigned entities. **Responsibilities** - To input RFQ details into SAP system - To submit quotations into customer’s portal - To input sales order details into SAP system - Counter check sales order for other team members. -...

  • Customer Service

    6 days ago

    Tanjung Tokong, Malaysia The Only Bnb Sdn Bhd Full time

    We are looking for an experienced and dynamic Customer Care staff to join our team. As a Customer Service, you will be responsible for providing an exceptional and unforgettable guest experience. You will be the primary point of contact for our guests, handling sales inquiries and complaints.Responsibility: Providing exceptional service to guests from...