Customer Service Specialist

3 weeks ago


Brickfields, Malaysia SRG ASIA PACIFIC SDN BHD Full time

Role : Customer Service Professional (Indonesian Speaker)

Job Scope

To answer inbound calls pertaining customer inquiries or complaint regards Prepaid Hotlink Services & to cross sell for example » to convince prepaid customer to upgrade their package to a postpaid plan.

Malaysian, can speak Native Indo

Salary Packages

*Salary Basic RM2500 + RM500 Attendance Allowance + RNR

RNR Allowances (Rewards and Recognition)

**not fixed amount shall according to your KPI performance max RM200

SHIFT SLOTS

8am - 5pm

9am
- 6pm

10am
- 7pm

11am - 8pm

12pm - 9pm

1PM - 10PM

2PM- 11PM

3PM- 12AM

Rotational Shift Mon-Sunday (2 days offday in a week)

Start Date » immediately

Pay: RM2,500.00 - RM3,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Rotational shift

Supplemental pay types:

- Attendance bonus

**Language**:

- Indonesian (required)

Expected Start Date: 05/14/2024



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