Sales Customer Service
5 months ago
Sales Customer Service / Mandarin Speaker
Klang Valley, KL
RM1800 - RM2500
Penerangan tugas:
- Khidmat Pelanggan Jualan bertanggungjawab untuk berinteraksi dengan pelanggan, menjawab pertanyaan mereka, dan secara aktif terlibat dalam aktiviti berkaitan jualan untuk memenuhi atau melebihi sasaran jualan.
- Mengenal pasti dan menilai keperluan pelanggan untuk mengesyorkan produk atau perkhidmatan yang sesuai yang memenuhi keperluan mereka.
- Mengendalikan aduan atau isu pelanggan serta berusaha untuk memberi penyelesaian segera kepada isu pelanggan.
- Menyediakan _database_ atau rekod pelanggan dan memastikan maklumat yang tepat dan terkini.
- Bekerjasama dengan pasukan jualan untuk mencapai sasaran jualan dan menyumbang kepada kenaikan pendapatan.
Kelayakan:
- **Boleh bertutur Bahasa Mandarin (Asas Mandarin)**
- Mempunyai pengalaman khidmat pelanggan jualan
- Kemahiran berkomunikasi, lisan dan bertulis dengan baik, dan mempunyai sikap profesional dan mesra.
- Kebolehan menyelesaikan masalah dan membuat keputusan yang kuat.
- Keupayaan untuk membina hubungan dengan pelanggan dan mewujudkan hubungan jangka panjang.
Kelebihan
- Potongan KWSP, EPF, SOCSO
- Cuti Tahunan
- Cuti Sakit
**Salary**: RM1,600.00 - RM2,500.00 per month
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