Assistant Manager, Customer Service

**Aufgaben**: - Act as a point of escalation for customer complaint, review and resolve customer complaints. - Understand customer issues and concerns, identify root cause, and provide first contact resolutions in a timely and efficient manner. - Monitoring customer satisfaction index levels to identify trends or problems with customer service quality. -...

Able to maintain a positive, empathetic, and professional attitude towards course participants at all times. - Responding promptly to participants’ inquiries. - Communicating with participants through various channels. - Acknowledging and resolving participant complaints. - Understanding our products and services inside and out so that you can answer...

Handling all incoming call and enquiries in a professional and courteous manner. - Deliver friendly, efficient customer service and to create a warm and welcoming atmosphere, - Control access by using IOI App. - Manager and upkeep cleanliness and tidiness of reception area. - Provide any other administrative or clerical support. **Job Specification** -...

Serves customers by providing product and service information and resolving product and service problems. - Attracts potential customers by answering product and service questions and suggesting information about products and services. - Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem,...

Aufgaben: Act as a point of escalation for customer complaint, review and resolve customer complaints. Understand customer issues and concerns, identify root cause, and provide first contact resolutions in a timely and efficient manner. Monitoring customer satisfaction index levels to identify trends or problems with customer service quality. Build...

Aufgaben:The job holder is responsible for:To support overall customer service for Mercedes-Benz Finance & Leasing Business Attend to customers' (salespersons, dealers, suppliers, endcustomers) enquiries Timely provide high quality service and operation process to meet customers' expectation and continuously improve CSI result Fulfill customers' expectation...

The job holder is responsible for: - To support Mercedes-Benz Finance & Leasing Business by training and assisting to lead the Contract administration and customer service team (insourced/outsourced) and providing exceptional service delivery to stakeholders of the HUB. - Manage business relationships with key stakeholders in the markets, HQ and the HUB -...

**Aufgaben**: - To support Mercedes-Benz Finance & Leasing Business by training and assisting to lead the Contract administration and customer service team (insourced/outsourced) and providing exceptional service delivery to stakeholders of the HUB. - Manage business relationships with key stakeholders in the markets, HQ and the HUB - Drive and deliver...

Handle Customer Service & any other inquiries, provide any help to the clients. - Record and report on any feedback by the customers. - Monitor & assist in the daily operations of the organization, including scheduling, logistics, and administrative tasks. - Managing all events and special projects to ensure high overall delivery & timeliness. -...

**Responsibilities**: - Respond promptly to inquiries received via social media platforms such as Facebook, Instagram, and WhatsApp. - Provide courteous and helpful assistance to customers seeking information, support, or resolution to their queries. - Manage customer interactions professionally, ensuring a positive experience and brand representation. -...

**Aufgaben**: - The job holder is responsible for: - To support overall customer service for Mercedes-Benz Finance & Leasing Business - Attend to customers’ (salespersons, dealers, suppliers, end-customers) enquiries - Timely provide high quality service and operation process to meet customers’ expectation and continuously improve CSI result - Fulfill...

Customer service to handle walk in customer, as well as call in customer. To handle/filing proper documentation. To assist customer in quoting the correct spare part. **Job Types**: Full-time, Permanent **Salary**: From RM2,300.00 per month **Benefits**: - Health insurance - Maternity leave - Opportunities for promotion - Professional...

Customer service to handle walk in customer, as well as call in customer. To handle/filing proper documentation. To assist customer in quoting the correct spare part. **Job Types**: Full-time, Permanent **Salary**: From RM2,300.00 per month **Benefits**: - Health insurance - Maternity leave - Opportunities for promotion - Professional...

Provide excellent customer service by understanding the customer's needs and recommending products that best suit their needs. - Provide post-sales support, such as following up with the customer after delivery of the product and ensuring that customer queries and concerns are addressed and resolved. - Work with the sales team to provide product information...

We are seeking a dedicated and customer-oriented individual to join our team as a Customer Service Specialist. In this role, your primary responsibility will be to provide exceptional customer service and support to our valued customers. You will play a vital role in ensuring their satisfaction, addressing their concerns, and fostering long-term...

Job Descriptions: To collect every day and tabulate all inpatient questionnaire feedback form and complaint received Handling Customer complaints and feedback To supervise and check on monthly reports on Customer Feedback To handle patient's appointment report and monitor on daily patient appointment To update brochures, flyers and printed materials...

Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about products and services. Resolves product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting...

**CUSTOMER SERVICE JOB SCOPE** We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience...

Perform front desk duties, including welcoming visitors, answering phone calls, and directing inquiries to the appropriate staff members or departments. - Manage filing, records and all relevant paper work for the school - Document and track all interactions and resolutions in the school's CRM system, maintaining accurate records of student and parent...

Handling all incoming call and enquiries in a professional and courteous manner. Deliver friendly, efficient customer service and to create a warm and welcoming atmosphere, Control access by using IOI App. Manager and upkeep cleanliness and tidiness of reception area. Provide any other administrative or clerical support.Job Specification Minimum SPM /...