Duty Manager

A Duty Manager will be responsible for ensuring smooth running of Front Office daily operations while leading the team to maintain high standard of service and create exceptional experiences to all guest. Deals with the arrival and departure processes for all guests includes performing check-in and check-out procedures. - The Duty Manager should present...

**Main Duties & Responsibilities** - Ensures implementation of SOP and all policies & procedures related to the department. - Ensures all guest requests and complaints are handled appropriately adhering to the hotel’s general guidelines for service recovery. - Ensures all opening and closing duties are implemented in accordance with established...

**Job Summary**: - To supervise operations in assigned sections to consistently and profitably deliver a high quality guest experience in accordance with established standards **Main Duties & Responsibilities**: - Ensures implementation of SOP and all policies & procedures related to the department. - Ensures all guest requests and complaints are handled...

**Job Number** 23140253 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Penang, 218D Jalan Macalister, George Town, Penang, Penang, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, verifying guest identity, form of payment, assigning...

Responsibilities Keep track of monthly, quarterly and yearly goals Work with management to assess and improve processes and policies Monitor and report on revenue and cash flow Uphold and enforce company policies Train new hires Address employee complaints or performance issues as needed Check in with employees regularly to determine...

Lone Pine, The Boutique Hotel by The BeachA serene retreat located in a charming setting.The hotel offers 90 guestrooms with stunning sunset views.Job DescriptionThis is a full-time role for a Front Office Duty Manager at Lone Pine. The Duty Manager will oversee day-to-day front office operations, ensuring excellent customer service and efficient...

Supervising and guiding the front office team and coordinating the team's work schedules. - He/She should have the ability to work in a fast-paced environment in managing the multifarious operation concerns and expectations of guests. - Comply with legal requirements in a lodging property. - Accurately process all cash and credit card transactions in...

JEN Penang Georgetown located in the lively and cultural George Town, JEN Penang Georgetown by Shangri-La is at the centre of it all. JEN Penang Georgetown by Shangri-La is a proud recipient of the Malaysian Association of Hotels (MAH) “Clean & Safe Malaysia” certification, verified by Bureau Veritas, the World’s leading testing and inspection agency....

Lead and manage all aspects of the shift and ensure all service standards are followed with friendly and engaging service - Ensure correct communication between Front Office and other internal departments - Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests - Assist Front Office...

Responsible for the general administration and profitability of the operation of the Front Office Department - Attends operations briefing and highlights important points from the daily guests’ arrival list, occupancy forecast, causes for variance in reservations forecast and previous days’ occupancy against forecast - Conducts Front Office Meetings on a...

Our CompanyLone Pine, The Boutique Hotel by The Beach, is a leading hospitality provider in Batu Feringghi. With a rich history dating back to 1948, we have established ourselves as a go-to destination for those seeking a tranquil escape from the hustle and bustle of city life.Job ResponsibilitiesThe successful candidate will be responsible for overseeing...

**Job Responsibility** - Improve hotel and homestay operational management systems, processes, and best practices to enhance efficiency and effectiveness. - Build & lead strong teams and systems - Compile and analyze data and reports. - Inventory and Procurement management. - Perform quality control - Cost management - Monitor Key Performance Indicators -...

**Responsibilities**: - A Human Resources Manager is responsible for coordinating all administrative activities related to an organization's personnel. Their duties include developing recruitment strategies, implementing systems for managing staff**Benefits**: - benefits, payroll and behavior and onboarding new employees.

Duties and Responsibilities: - Identifying and implementing ways to increase productivity and efficiency in the workplace by using new technologies - Monitoring employees’ computer use to ensure that they are following company policies regarding Internet usage or software installation - Managing and maintaining computer networks, including troubleshooting...

**JOB ROLE** To plan, repairs / upgrade and renovate works required to facilities, furnishings and equipment and maintaining them at a high degree of efficiency and reliability. **KEY RESPONSIBILITIES** 1. To Plan, oversee and handling all aspects of maintenance works. 2. Be sure all safety procedures set to be follow at all times when carrying out...

Report to Director of Sales to provide Marcom and PR support for the hotel. - Responsible for providing strategic direction and execution of all communication materials for the hotel. - Responsible for developing and maintaining content including videos and photographs on hotel’s website and other owned platforms. - Work closely with Director of Sales and...

**Company Description**: Our client promotes and coordinates the development of Government-Assisted Methodist Schools and Methodist Private Schools/Institutions/Colleges operated in accordance with Christian standards and ideals as interpreted by the Methodist Church in Malaysia on a non-profit basis. Responsible for the full spectrum of Human Resource...

**Position Summary**: Responsible for the daily management of the restaurant i.e shift to meet and maintain operations standards. **Competency**: Operationally sound, highly motivated and committed. To master the ability to manage people and restaurant. **Duties and Responsibilities**: - Provide leadership and manage restaurant in achieving company goal,...

**Position**: Branch Manager (Clinic) **Salary range**: RM3,500 - RM5,000 (based on experience) **Industry**: Healthcare **Location**: Clinic located at Penang Street **KEY RESPONSIBILITIES: - ** - **Receptionist & Patience Care**_ - Greeting patients and attending to them as soon as they come into the clinic and handling patients with utmost care and...

Duties and Responsibilities: - Identifying and implementing ways to increase productivity and efficiency in the workplace by using new technologies - Monitoring employees’ computer use to ensure that they are following company policies regarding Internet usage or software installation - Managing and maintaining computer networks, including troubleshooting...