Operations Support Associate

4 months ago

Kuala Lumpur, Malaysia Tune Protect Group Full time

Tune Protect strives to be the go-to insurtech for millennials and Gen Z. We are listed on the main market of Bursa Malaysia since 2013 where our main business is insurance, reinsurance and going forward - insurance technology solutions We are simplifying consumer's experience with different products and technology that complement consumer's lifestyle needs- There’s a lot of things happening at Tune Protect and we are looking for creative, agile, independent and fast paced - all rounder hustlers to join us on this challenging, yet amazing journey. If you’re experimental and aren’t afraid to make mistakes, welcome- Here, you will formulate creative solutions for our customers, juggle numerous items in making them simple, own and drive initiatives, and collaborate with super fun and hard-working group of people who are utterly passionate about their mission.- THE CORE JOB: _

1. Vendor Relationship Management:

- Maintain a comprehensive vendor listing and engage with vendors to ensure timely deliveries and quality services.
- Assist in the negotiation of new contracts and the renewal of existing contracts, ensuring alignment with organizational objectives.
- Monitor vendor performance and escalate issues as necessary.

2. Meeting Coordination and Documentation:

- Schedule and coordinate key IT meetings, ensuring the participation of relevant stakeholders.
- Document meeting minutes, action items, and follow up on action plans to drive progress.

3. Process Improvement:

- Contribute to the development and enhancement of IT administrative processes, such as vendor management procedures.
- Communicate process updates to stakeholders and ensure adherence across the organization.

4. Operational Efficiency:

- Manage day-to-day operations, including Purchase Requisition and Purchase Order (PRPO) processing, ensuring compliance with administrative processes.
- Facilitate smooth payment processes and resolve any discrepancies.

5. Stakeholder Collaboration:

- Liaise with internal and external stakeholders to facilitate contract agreements, contract renewals, and other IT-related activities.
- Maintain positive relationships to foster collaboration and effective communication.

6. Ad-hoc Support:

- Provide assistance with various ad-hoc duties as assigned, contributing to the overall effectiveness of the IT operations.

EDUCATION/EXPERIENCE:

- Expertise in Microsoft Office skills especially PPT deck creations
- Strong interpersonal communications skills and good team player
- Strong ownership, time management and stakeholder management skills to oversee multiple tasks with detail-oriented strength.
- Willing to learn and flexible in adapting to the business needs.
- Good understanding of business processes and strategy development.

- We look after our tribe really well On top of insurance coverage for you and your family, we provide free flow of coffee, tea and biscuits, professional accreditation support and generous amount of e-learning courses and annual leaves We practice hot desking and take social networking very seriously_

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