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Manager, PMO

4 weeks ago

Kuala Lumpur, Malaysia Standard Chartered Full time

**Job***: Business Support, Management & Efficiency

**Primary Location***: Asia-Malaysia-Kuala Lumpur

**Schedule***: Full-time

**Employee Status***: Permanent

**Posting Date***: 20/Nov/2023, 5:49:25 AM

**Unposting Date***: Ongoing

**Role Responsibilities**

**JOB SUMMARY**

**Define key responsibilities** **to reflect the duties and responsibilities of this role.**
- Support Head, Programme Management Office to co-ordinates management of the Project/ Programme, providing support to the Project/ Programme Manager as required on Project/ Programme Management related processes;
- Support Head, Programme Management Office to work closely with PMs and the regional/local teams on financial management, project planning, overall project governance and various management reporting.

**RESPONSIBILITIES**

***Strategy**
- Support Head, Programme Management Office to co-ordinates management of the Project/ Programme, providing support to the Project/ Programme Manager as required on Project/ Programme Management related processes;
**Business**
- Monthly update of Governance Dashboard to regional;
- Phase Gate review for project funded by regional;
- Specific Document Reviews: PSC ToR, AED/PED, BRD, PMP, Closure Report, Red Pack Report, Change Request, PSC Deck, PSC MoM and etc.;
- Managing the Project Management Standard (PMS) Assurance framework for the Project/Agile Deliveries/Programme, complying with the Project Governance Policy and PMS, and ensuring staff working on the Projects are aware and comply;
- Supporting the Project/Programme Steering Committee (PSC/PgSC) in preparing quality materials (ToR, Progress reports, Minutes etc.);
- Ensuring Project Tools i.e. Clarity is up to date including Project static data, status update including RAG status, key milestones, financials, risks, dependencies, issues and resource forecasts, and they are tracked and reported to the PSC/PgSC;
- Ensuring that all submissions to committees (AED/PED, Red packs, Closure Reports, etc.) are of the right quality and are timely;
- Support refresh and implementation of the Project Management Standards (PMS) and System Delivery Framework (SDF);
- Provide the important updates from Group ePMO & Clarity Sprint Release to country Project community;
- Coach & guide PMs in AED/PED preparation and subsequent project Management;
- Track/guide PMs to complete PM Accreditation & Training & Certification;
- Enhance/Maintain country PMO Library (Bridge Page) as central source of reference for PMs;
- Organise and co-ordinate country PM sharing session;
- Upgrading country PMs knowledge in PMS, SDF, Clarity by Education via PM Sharing session, PMO Bridge Page and etc;
- Support country various management forum presentation deck and project data request;
- Organise and co-ordinate country project forum;
- Participate and support country yearly investment budget exercise

***Processes**
- Support Head, Programme Management Office to co-ordinates management of the Project/ Programme, providing support to the Project/ Programme Manager as required on Project/ Programme Management related processes;
- Support Head, Programme Management Office to work closely with PMs and the regional/local teams on financial management, project planning, overall project governance and various management reporting.

**Governance**
- Monitor process implementation effectiveness, identify key areas for improvement / issues and enhance process / controls embedding for the effective management of risk including reviewing CSTs, KRIs etc
- Engage teams on the framework parameters and cascade necessary updates to required Delegates.
- Liaise with the various stakeholders to obtain status updates and determine and agree on required actions

**Regulatory & Business Conduct**
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Lead the Change Delivery COE to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

**Key stakeholders**
- Country and Business Heads, TTO MT, GBS MT

**QUALIFICATIONS**

**TRAINING, LICENSES, MEMBERSHIPS AND CERTIFICATIONS**
- Bachelor degree from a reputable university
- Minimum of 10+ years experience in banking field, with proven track record in project / initiative implementation, business analyst skills and generally getting things done with the flexibility to adapt
- Knowledge of Banks policies and procedures relating to NFRR and key risk areas/risk types such as data quality wou

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