Fibre Operation Support

Office location: CD Hub (Subang High Tech) - Contract Duration: 12 months - Salary: RM2,500 per month - Commission: - Service Commissioning (individual commission can be up till RM2,000 per month) **Fibre Operation Support (Service Commisioning - Installation) - 2 Vacancies** **Responsibilities**: - Manage Fibre New Installation and Troubleshooting...

Office location: CD Hub (Subang High Tech) - Contract Duration: 12 months - Salary: RM2,500 per month - Commission: - Post Sales (Team commission) **Fibre Operations Support (Post Sales) - 1 vacancy** Responsibilities /Accountabilities - Manage cases and ticketing queue to ensure customer complaints are addressed within SLAs. - Provide solutions to fibre...

Office location: CD Hub (Subang High Tech) - Contract Duration: 12 months - Salary: RM2,500 per month - Commission: - Order Management (individual commission can be up till RM,2500 per month) **Fibre Operation Support (Order Management) - 3 Vacancies** **Responsibilities**: - Secure customer appointment & liase with partners closely to secure...

**Job Description**: - Provide solutions to fibre customer post-installation technical issues including the below: - Troubleshooting and configuration of hardware (router and WiFi devices) - Engage with Digi Technology team for backend troubleshooting activities and solutioning - Engage with partners (installers) for: - on-site troubleshooting and...

Manage Fibre New Installation and Troubleshooting appointments including engaging installers, infra partner and customer to ensure appointment timeline, promised timeline adhered and customer’s expectation is managed. - Ensure all scheduled fibre installations & troubleshooting are completed with mínimal return orders. - Work with fibre infra partners and...

**Mandatory Requirements: Experience in Fibre Security Deposit Recovery.** FIBRE Security Deposit & Recovery Specialist We are now ONE! CelcomDigi Celcom and Digi have merged with the aim to create Malaysia’s most inspiring Telcotech company, building on two well-loved brands with over six decades of combined strengths in innovation and connecting...

**Requirements** Minimum Diploma or a Degree Must have sales experience Technical experience or WiFi set up experience is an added advantage Must be willing to be based at Klang Valley **Responsibilities** Manage and complete fiber installation with comply to company SOP Troubleshoot and perform service restoration for internet service and devices with...

Attracts potential customers by answering product and service questions (Flex Hotlink Postpaid and Fibre Products). - Driving Fibre and Flex Solution and creating conversation with customers to enrich their Lifestyles. - Participate in outreach activities to gain market share for Fibre. - Need to participate in various outdoor activities (roadshow, roving...

**Fibre Outside Planning** Your Responsibilities: - Responsible for the design and planning of own build and swapping of fiber demand management. - You will also be expected to understand the high-level architecture of the fiber and electronics network, end to end solution and technical parameters of equipment and accessories related to fiber...

**Key Responsibilities**: - Oversee and manage day-to-day support operations to ensure timely resolution of client inquiries, issues, and requests. - Collaborate with cross-functional teams to develop and implement support processes, procedures, and best practices. - Monitor support ticket queues, prioritize tasks, and allocate resources effectively to meet...

**Requirements**: - To provide support to the users by answering fibre troubleshoot calls - offer solutions and advice when needed. **Responsibilities**: - Must have 2 years of experience in answering fibre troubleshoot calls experience. - Minimum SPM / Diploma / Degree. **Benefits**: - EPF. - SOCSO. - Training provided. - Shift allowance. - OT...

Support retail front-end sales operation Bridging between sales & finance processes Ensure sales operation processes are comply by all sales branches Ensure documentation of sales operation processes Ad-hoc tasks assigned as required to support the business Proficient in English and Mandarin Retail of Electrical Appliances Diploma / Advanced Diploma / Higher...

**Responsibilities**: - To provide all kind of administrative support to Operations Department. - To assist Operation manager or Senior Service Manager in planning, organizing and implementation of strategy to fulfill Company’s Objective. - Responsible for logistic and resources planning, monitoring of services scheduling and overall Operations department...

Office-based workers to compiling and update sales tracking and report daily. - Provide assistance sales team on customer inquiries, daily product update and following up the submission status. - Creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer...

JOB SCOPE: 1. PROJECT SETUP + OPERATION ï‚- Ensuring all operations are carried on in an appropriate, cost-effective way ï‚- Compiling Car Park Setup Document for review and approval of internal and external party ï‚- Communicate and discussed with Operator/Landlord Operation team to understand car park practice for Setup purposes ï‚- Resourcing...

About The Job This role is an essential operational role which entails working with different departments, events, suppliers and participants to deliver quality experience! These are some things you will have a hand in but not limited to: - Project Management - Customer Support and Development - Logistics and Operations - Event Support and Coordination -...

**Position Summary**: 1. Provide 24 hours, 7 days a week, operational support and monitoring of Progenet’s Data Center and Cloud Services on shift rotation basis in ensuring the Data Center and Cloud Services are operating at its optimum availability, performance and efficiency. 2. Monitor helpdesk ticketing system and proactively attend to incidents in a...

**Position Summary**: 1. Provide 24 hours, 7 days a week, operational support and monitoring of Progenet’s Data Center and Cloud Services on shift rotation basis in ensuring the Data Center and Cloud Services are operating at its optimum availability, performance and efficiency. 2. Monitor helpdesk ticketing system and proactively attend to incidents in a...

**Job responsibilities** - Assist in improving the operational systems, processes and policies in support of organizations mission, support for better management reporting, information flow & management, business process and organizational planning. - Assist in supervising and increase the effectiveness and efficiency of the Operation Team, through...

**Job responsibilities** - Assist in improving the operational systems, processes and policies in support of organizations mission, support for better management reporting, information flow & management, business process and organizational planning. - Assist in supervising and increase the effectiveness and efficiency of the Operation Team, through...