Logistics Sales Specialist

2 weeks ago

Kelana Jaya, Malaysia Teleperformance Malaysia Full time

Job Details
- Company: Teleperformance Malaysia
- TP Code: HY-K001-NN-ISR-MN-001
- Job Title: Inside Sales Representative - Mandarin
- Location: Petaling Jaya

Job Highlights
- Consultative Selling
- Fun and attractive Incentives
- Young, energetic, and supportive team
- Fun Work Environment
- Diversified and inclusive culture

Overview
So what will you be doing as an Inside Sales Representative?
Are you ready to take your customer service skills to the next level? Imagine being a consultant who helps small to medium business owners be more successful in their business.
As an Inbound Sales Representative, you'll play a crucial role in delivering top-notch service by answering customer inquiries over the phone, responsible to secure new business, maintain a relationship with current clients and achieve GP/Volume targets as agreed upon hiring. Your role serves in a sales capacity and communicates with both customer and carrier contacts.
While you help customers, you take that opportunity to really get to know them and start identifying what products can really help them in their business.
At our company, we value strong communication and exceptional customer service skills. You'll have the opportunity to interact with customers from different parts of the world and provide them with an outstanding customer experience. You'll work with a dynamic team of professionals who are dedicated to ensuring our customers are always satisfied.
This is a chance to not only practice your existing skills but to enhance them to deliver world-class service.
If you're passionate about customer service, helping people, and are ready to take on a new challenge, we want to hear from you.
Your Responsibilities
- Represent the company and get new accounts
- Prospect new customers on a daily basis.
- Follow up with existing customers
- Achieve volumes and targets
- Keep a track of completion activities and provide market information.
- Ability to achieve new opportunity business from and to different trade lines
- Provide Sales support, assist with reporting and analysis

**; Requirements**:
- **Your Qualifications**:

- Bachelor’s degree or Diploma in any discipline
- Excellent written and verbal communication in English and Mandarin (Communications Skills)
- Experience dealing with Customer and Clients in a business environment
- Organizing time, task and priorities in a fast-paced environment
- Ability to work under pressure
- Must be tech savvy and interested in the customer’s products and platform features
- Ability to meet sales targets, while providing a stellar customer experience
- Strong capability of transitioning support calls to solutioning sales opportunities
- Ability to take complete ownership of customer issues and provide top tier service while resolving the issue before ending the call
- Self-driven to achieve targets and deliver superior service

Who is Teleperformance Malaysia?
Teleperformance in Malaysia is a multilingual hub that supports services in more than 20 languages and dialects in Asia. Teleperformance Malaysia has seen rapid growth since its establishment in 2017 with 4 sites in Penang and Kuala Lumpur with more than 3,400 full-time employees today. Teleperformance in Malaysia is also Great Place to Work (GPTW) certified.
Why join us?
Looking for a company that puts the "fun" in "work"? We believe that work should be enjoyable and rewarding, which is why we strive to create a positive and supportive environment for our employees.

Our team is made up of talented and enthusiastic individuals who are passionate about what they do. We're always on the lookout for more awesome people to join us, and we're committed to building a diverse and inclusive team. Whether you're just starting out in your career or you're an experienced professional, we welcome anyone with big ambitions and a great attitude.

At Teleperformance, we understand that our employees are our greatest asset, which is why we offer a range of benefits to ensure that they feel valued and supported. Our benefits package includes Medical Insurance, paid vacation and sick leave, a 13th month bonus, performance incentives, and plenty of opportunities for learning and development. We believe in investing in our employees' futures, and we're committed to helping them grow and succeed.
So if you're looking for a company where you can have fun, be yourself, and achieve your goals, Teleperformance is the place for you. Join us today and see for yourself why we're one of the best companies to work for
FullTime, #CustomerService, #Sales, #BPO, #BusinessProcessOutsourcing, #CallCenter, #ContactCenter, #Teleperformance, #TeleperformanceMalaysia,#CareerGrowth, #Promotion, #KualaLumpur, #Selangor, #Johor

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