Customer Service Executive

Job Description: - Anchor between customer, sales and interdepartment in whole supply chain team - Raise ticket for new order - Ensure OA issued to customer are correct and able to fulfil on time - OA customer and order receive acknowledgement to customer within KPI timeline - Ensure to issue pick list, invoice, CN on time and writeoff - Ensure customer...

Attend to customer inquiries and complaints in a timely and appropriate manner - Process and execute customer orders accurately and without delay - Diligently monitoring end-to-end customer orders, i.e. from taking order, to receiving payment, to product delivery and ensure excellent after-sales service - Perform cold call by means of various digital...

Job Description: - Anchor between customer, sales and interdepartment in whole supply chain team - Raise ticket for new order - Ensure OA issued to customer are correct and able to fulfil on time - OA customer and order receive acknowledgement to customer within KPI timeline - Ensure to issue pick list, invoice, CN on time and writeoff - Ensure customer...

1) Gather market and product info from customers and report to management. 2) Follow up with customer for new project and orders. 3) Update and communicate the status of new product development. 4) Prepare quotation for customers. 5) Process orders for timely production. 6) Plan delivery schedule and update the status of delivery. 7) Obtain customers...

Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet personal/customer service team sales targets - Handle customer complaints, provide appropriate...

Job description: - provide good customer service through product knowledge, handling enquirers and reply in a professional manner - Responsible to answer queries from customers in any form in social media, WhatsApps message, E-commerce platform, E-mail and phone call - Assist customers to check their parcel status with logistic partners, follow up closely...

A Customer Service Representative’s duty is to support customers. This main responsibility covers lots of duties, such as: - Providing introductory information to new customers - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases - Letting...

**Position level : Specialist / Technical** **Headcount : New** **Supporting region : Malaysia/ Singapore/ Philippine/ New Zealand/ Korea** **Working shift : Morning / Afternoon** - **Summary** - Have experience in troubleshooting for any capital equipment, medical equipment is an added advantage. - First layer support, to respond to client’s call on...

List-ID: 97261715Today 02:06 **Job Description**: - 1. Receiving and processing customer orders and delivery. 2. To planning and follow-up on sales order with warehouse and delivery status. 3. To prepare quotation for customers and prepare samples for salesperson. 4. To attend to customer phone calls on inquiries/requests/complaints, coordinate and...

Customer Service We are a manufacturing company that specialise in the world of technical brushes. With over 30 years of serving many industries from medical glove to high precision semiconductor industry, to CNC machine shops, and municipality. We are are an innovative and supportive company to many industries. We believe a great company is where everyone...

**Reporting to ** : General Manager **Subordinates**: 10+ (Quality) **Total plant headcount**: 500 **Summary** - As a member of the company’s and **global QARA leadership team,** - To provide direction and lead the quality and facilities team. - Responsible for **driving best-in-class Quality & regulatory compliance** as well premium product quality. -...

**CUSTOMER SERVICE COORDINATOR** **DEPARTMENT: WAREHOUSE** **JOB LOCATION: BUKIT MINYAK** - Key Responsibilities:_ - Control inventory levels by reviewing data recorded in tracking system, retrieving data, designing reports and taking corrective actions. - Coordination for daily incoming goods from cross border - Able to manage trucking plan as per...

Respond with speed to customer enquiries, handle and resolve customer complaints. - Manage customer interactions on the company’s social media platforms (Facebook, - Provide training to customers when necessary. - Obtain and evaluate all relevant information to handle product and service enquiries. - Update and upkeep clients’ profiles and databases. -...

Job Description: '¢ Attend to tenant and customers on all enquiries, complaints/feedback, and problems with positive attitude and effective communication skills; ensure these are resolved quickly and tactfully. '¢ Handling of rental of all the equipment '¢ Daily mall rounding and floor checking '¢ Ensure cleanliness and proper management of counters,...

**Responsibilities**: - Handle customer inquiries, complaints, and feedback in a professional and timely manner to ensure customer satisfaction. - Provide accurate information on products and services. - Assist to arrange shipment, delivery and stock ordering. - Identify customer needs and provide appropriate solutions. - Stay up-to-date with company...

**Responsibilities**: - Respond with speed to customer enquiries, handle and resolve customer complaints. - Manage customer interactions on the company’s social media platforms (Facebook, - Provide training to customers when necessary. - Obtain and evaluate all relevant information to handle product and service enquiries. - Update and upkeep clients’...

Help drive performance, customer-centric culture, and one inspiring environment aligned with Customer Experience strategy and business plan. - Provide outstanding leadership and motivation, and take ownership of team results in continuously monitor team performance and highlight discrepancies with action taken on the spot to align with company goals and...

Sales assistants represent the direct contact with clients. They provide general advice to customers. Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5

Promooi's Mission is "To Create Sustainable Wealth with Trusted Plastic Solutions". Our Vision is "Trusted and Best Plastic Solution Partner with Happy Environment". Our goal is to achieve sustainable growth of 20% annually. To achieve 100% Customer Satisfaction. All employee achieved rating of "Good & Excellent". To improve 25% of Inventory Turn. To achieve...

Responsible for processing and managing customers’ orders with timely deliveries and shipment arrangements to be made in the most optimum manner - Act as a key interface for all customers’ orders and logistics enquiries - Point of contact for customers in all purchase orders and deliveries/shipment concerns - Ensure prompt shipments/deliveries (may...