Customer Service Executive

3 weeks ago


Simpang Ampat, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full time

**Responsibilities**:

- Ensure timely processing activities such as customers’ orders/ booking /reschedule, timely shipments and billing
- Liaising with Planners on order acknowledgements and schedule changes.
- Coordinating with Logistics on shipments and delivery to the customers.
- Coordinating customer returns and process the necessary documentation such as RMA and credit/ debit notes
- Handle customer inquiries/ RFQ/ sample request
- Managing customer-stocking programs - forecast loading (Vendor Management Inventory Program),
- Process hub pull invoicing if customer participate in VMI/SMI program

**Requirements**:

- At least 1 year of working experience in E&E manufacturing.
- Applicants must be willing to work in Bukit Minyak, Penang
- Strong communication and interpersonal skills without lacking of confidence especially when handling customer calls.
- Good communication skills in Mandarin and English due to nature of business.

**Job Types**: Full-time, Permanent

Pay: RM3,500.00 - RM5,900.00 per month

**Benefits**:

- Dental insurance
- Flexible schedule
- Gym membership
- Health insurance

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Bukit Minyak: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- How many years' experience do you have as a Customer Service Executive?

**Language**:

- Mandarin (required)



  • Simpang Ampat, Malaysia PE Land (Pg) Sdn Bhd Full time

    Customer Service Executive Job Responsibilities - Engaging with customers to address inquiries, complaints, and feedback in a professional and timely manner. - Providing accurate information, guidance, and assistance to customers to resolve issues and enhance their experience. - Maintaining detailed records of customer interactions and feedback to identify...


  • Simpang Ampat, Malaysia ZELCOS MARKETING SDN BHD Full time

    Attend to customer inquiries and complaints in a timely and appropriate manner - Process and execute customer orders accurately and without delay - Diligently monitoring end-to-end customer orders, i.e. from taking order, to receiving payment, to product delivery and ensure excellent after-sales service - Perform cold call by means of various digital...


  • Simpang Ampat, Malaysia ORIENTAL FASTECH MANUFACTURING SDN BHD Full time

    1) Gather market and product info from customers and report to management. 2) Follow up with customer for new project and orders. 3) Update and communicate the status of new product development. 4) Prepare quotation for customers. 5) Process orders for timely production. 6) Plan delivery schedule and update the status of delivery. 7) Obtain customers...


  • Simpang Ampat, Malaysia Miho Technology Sdn Bhd Full time

    **Job Overview**: **Responsibilities**: **1.** **Customer Communication**: - Serve as the primary point of contact for assigned clients, building strong relationships based on trust and reliability. **2.** **Order Processing**: - Receive, process, and manage customer orders accurately and efficiently. - Collaborate with production, shipping, and other...


  • Simpang Ampat, Malaysia RIM Engineering Solution Sdn Bhd Full time

    **Job Duties**: - Process Sales Order, Delivery Order, and Invoice. - Manage customer’s portal and update shipment tracking file. - Provide support to customers on enquiries which includes shipment schedule, quality related issues and etc. - To liaise with the planner, and production to ensure all orders are processed and delivered on time. - Prepare...


  • Simpang Ampat, Malaysia Iconic Medicare Sdn Bhd Full time

    Job description: - provide good customer service through product knowledge, handling enquirers and reply in a professional manner - Responsible to answer queries from customers in any form in social media, WhatsApps message, E-commerce platform, E-mail and phone call - Assist customers to check their parcel status with logistic partners, follow up closely...


  • Simpang Ampat, Malaysia QDOS INTERCONNECT SDN BHD Full time

    1. Perform order processing, from sales orders to delivery instructions. 2. Support customers on all enquiries which includes prepare quotation, shipment schedule and quality related matters. 3. Follow up on sample product delivery (i.e. prototype) 4. Coordinating with shipping/ production/ warehouse personnel to ensure timely deliveries. 6. Follow up...

  • Customer Service

    2 weeks ago


    Simpang Ampat, Malaysia PAU YUAN SDN BHD Full time

    A Customer Service Representative’s duty is to support customers. This main responsibility covers lots of duties, such as: - Providing introductory information to new customers - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases - Letting...

  • Customer Service

    2 weeks ago


    Simpang Ampat, Malaysia Promooi Plastic Industries Sdn Bhd Full time

    List-ID: 102351199Today 08:45 **Job Description**: - Please call Show contact number for more information and/or make an Interview Appointment. - Job Details **Job Info & Requirement** - Contract Type- Full-time- Job Type- Non-Executive- Experience Level- 1-3 years- Job Categories- Customer Svc/Call Centre- Minimum Education Required- Degree in Marketing...


  • Simpang Ampat, Malaysia Qdos Interconnect Sdn Bhd Full time

    **Responsibilities**: - 1. Perform order processing, from sales orders to delivery instructions. - 2. Support customers on all enquiries which includes prepare quotation, shipment schedule and quality related matters. - 3. Follow up on sample product delivery (i.e. prototype) - 4. Coordinating with shipping/ production/ warehouse personnel to ensure timely...

  • Technical Support

    4 weeks ago


    Simpang Ampat, Malaysia Executive Compass Full time

    **Position level : Specialist / Technical** **Headcount : New** **Supporting region : Malaysia/ Singapore/ Philippine/ New Zealand/ Korea** **Working shift : Morning / Afternoon** - **Summary** - Have experience in troubleshooting for any capital equipment, medical equipment is an added advantage. - First layer support, to respond to client’s call on...


  • Simpang Ampat, Malaysia Iconic Medicare Sdn Bhd Full time

    PERSONAL PROTECTION EQUIPMENT MANUFACTURER IN MALAYSIA Iconic Medicare Sdn Bhd, IMED is a fully owned subsidiary of Iconic Worldwide Berhad, a public listed company listed in Bursa Malaysia. IMED is venturing into manufacturing of medical disposable face masks initially targeting factories and companies in Malaysia and eventually moving towards exporting to...

  • Customer Service

    3 weeks ago


    Simpang Ampat, Malaysia C.E BRUSH MANUFACTURING SDN BHD Full time

    Customer Service We are a manufacturing company that specialise in the world of technical brushes. With over 30 years of serving many industries from medical glove to high precision semiconductor industry, to CNC machine shops, and municipality. We are are an innovative and supportive company to many industries. We believe a great company is where everyone...

  • Customer Service

    2 weeks ago


    Simpang Ampat, Malaysia GST FINE FOODS SDN. BHD. Full time

    1. Answer incoming calls from prospective customers. 2. Handling client sales inquiries on social media platforms 3. Identify, assess customers’ needs and render assistance to achieve satisfaction pertaining to their services with the company 4. Hold high esteem for the quality of your work and ensure all work is done and completed according to the set-out...

  • QA Director

    4 weeks ago


    Simpang Ampat, Malaysia Executive Compass Full time

    **Reporting to ** : General Manager **Subordinates**: 10+ (Quality) **Total plant headcount**: 500 **Summary** - As a member of the company’s and **global QARA leadership team,** - To provide direction and lead the quality and facilities team. - Responsible for **driving best-in-class Quality & regulatory compliance** as well premium product quality. -...


  • Simpang Ampat, Malaysia Balaks (M) Sdn Bhd Full time

    **Responsibilities**: - Handle customer inquiries, complaints, and feedback in a professional and timely manner to ensure customer satisfaction. - Provide accurate information on products and services. - Assist to arrange shipment and order stock. - Identify customer needs and provide appropriate solutions. - Stay up-to-date with company products and...


  • Simpang Ampat, Malaysia Enza Zaden Asia Sdn Bhd Full time

    **Responsibilities and duties**: - Liaise with the customer service department regarding daily activity. - Support customer service in processing transfer orders, monitoring sales orders, receiving purchase order (PO) and processing it in the system. - Liaise with the warehouse department regarding daily activities. - Ensure manual delivery order and...


  • Simpang Ampat, Malaysia City Zone Express Sdn Bhd Full time

    **CUSTOMER SERVICE COORDINATOR** **DEPARTMENT: WAREHOUSE** **JOB LOCATION: BUKIT MINYAK** - Key Responsibilities:_ - Control inventory levels by reviewing data recorded in tracking system, retrieving data, designing reports and taking corrective actions. - Coordination for daily incoming goods from cross border - Able to manage trucking plan as per...


  • Simpang Ampat, Malaysia KASMAH FM ENTERPRISE Full time

    pump attendance cleaning toilet and pump area landskap and all cleaning PROVIDE BEST SERVICES TO ENSURE CUSTOMER FEEL GREAT Primary Education or Below


  • Simpang Ampat, Malaysia OPS Technologies Sdn Bhd Full time

    **Responsibilities**: - Responsible for processing and managing customers’ orders with timely deliveries and shipment arrangements to be made in the most optimum manner - Act as a key interface for all customers’ orders and logistics enquiries - Point of contact for customers in all purchase orders and deliveries/shipment concerns - Ensure prompt...