Customer Service Executive

Attend to customer inquiries and complaints in a timely and appropriate manner - Process and execute customer orders accurately and without delay - Diligently monitoring end-to-end customer orders, i.e. from taking order, to receiving payment, to product delivery and ensure excellent after-sales service - Perform cold call by means of various digital...

1) Gather market and product info from customers and report to management. 2) Follow up with customer for new project and orders. 3) Update and communicate the status of new product development. 4) Prepare quotation for customers. 5) Process orders for timely production. 6) Plan delivery schedule and update the status of delivery. 7) Obtain customers...

**Job Overview**: **Responsibilities**: **1.** **Customer Communication**: - Serve as the primary point of contact for assigned clients, building strong relationships based on trust and reliability. **2.** **Order Processing**: - Receive, process, and manage customer orders accurately and efficiently. - Collaborate with production, shipping, and other...

Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet personal/customer service team sales targets - Handle customer complaints, provide appropriate...

**Responsibilities**: - Ensure timely processing activities such as customers’ orders/ booking /reschedule, timely shipments and billing - Liaising with Planners on order acknowledgements and schedule changes. - Coordinating with Logistics on shipments and delivery to the customers. - Coordinating customer returns and process the necessary documentation...

**Job Duties**: - Process Sales Order, Delivery Order, and Invoice. - Manage customer’s portal and update shipment tracking file. - Provide support to customers on enquiries which includes shipment schedule, quality related issues and etc. - To liaise with the planner, and production to ensure all orders are processed and delivered on time. - Prepare...

A Customer Service Representative’s duty is to support customers. This main responsibility covers lots of duties, such as: - Providing introductory information to new customers - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases - Letting...

A Customer Service Representative’s duty is to support customers. This main responsibility covers lots of duties, such as: - Providing introductory information to new customers - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases - Letting...

PERSONAL PROTECTION EQUIPMENT MANUFACTURER IN MALAYSIA Iconic Medicare Sdn Bhd, IMED is a fully owned subsidiary of Iconic Worldwide Berhad, a public listed company listed in Bursa Malaysia. IMED is venturing into manufacturing of medical disposable face masks initially targeting factories and companies in Malaysia and eventually moving towards exporting to...

1. Answer incoming calls from prospective customers. 2. Handling client sales inquiries on social media platforms 3. Identify, assess customers’ needs and render assistance to achieve satisfaction pertaining to their services with the company 4. Hold high esteem for the quality of your work and ensure all work is done and completed according to the set-out...

**CUSTOMER SERVICE COORDINATOR** **DEPARTMENT: WAREHOUSE** **JOB LOCATION: BUKIT MINYAK** - Key Responsibilities:_ - Control inventory levels by reviewing data recorded in tracking system, retrieving data, designing reports and taking corrective actions. - Coordination for daily incoming goods from cross border - Able to manage trucking plan as per...

**Position level : Specialist / Technical** **Headcount : New** **Supporting region : Malaysia/ Singapore/ Philippine/ New Zealand/ Korea** **Working shift : Morning / Afternoon** - **Summary** - Have experience in troubleshooting for any capital equipment, medical equipment is an added advantage. - First layer support, to respond to client’s call on...

**Basic Function** The Order fulfillment manager leads a team that is accountable for the successful execution and fulfillment of program specific orders. Reporting to the Plant manager, an individual in this role is responsible for overseeing the results produced by his/her team, providing training and direction to employees, monitoring work quality and...

**Brief description of responsibilities and duties**: - Liaise with the customer service department regarding daily activity. - Support customer service in processing transfer order, monitoring sales orders, receiving purchase order (PO) and process it in system. - Liaise with the warehouse department regarding daily activities. - Ensure manual delivery...

**Responsibilities**: - Responsible for processing and managing customers’ orders with timely deliveries and shipment arrangements to be made in the most optimum manner - Act as a key interface for all customers’ orders and logistics enquiries - Point of contact for customers in all purchase orders and deliveries/shipment concerns - Ensure prompt...

**Responsibilities**: - Responsible for processing and managing customers’ orders with timely deliveries and shipment arrangements to be made in the most optimum manner - Act as a key interface for all customers’ orders and logistics enquiries - Point of contact for customers in all purchase orders and deliveries/shipment concerns - Ensure prompt...

**Reporting to ** : General Manager **Subordinates**: 10+ (Quality) **Total plant headcount**: 500 **Summary** - As a member of the company’s and **global QARA leadership team,** - To provide direction and lead the quality and facilities team. - Responsible for **driving best-in-class Quality & regulatory compliance** as well premium product quality. -...

Sales assistants represent the direct contact with clients. They provide general advice to customers. Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5

Promooi's Mission is "To Create Sustainable Wealth with Trusted Plastic Solutions". Our Vision is "Trusted and Best Plastic Solution Partner with Happy Environment". Our goal is to achieve sustainable growth of 20% annually. To achieve 100% Customer Satisfaction. All employee achieved rating of "Good & Excellent". To improve 25% of Inventory Turn. To achieve...

Responsible for processing and managing customers’ orders with timely deliveries and shipment arrangements to be made in the most optimum manner - Act as a key interface for all customers’ orders and logistics enquiries - Point of contact for customers in all purchase orders and deliveries/shipment concerns - Ensure prompt shipments/deliveries (may...