Customer Onboarding Specialist

Our Customer Experience team is more than just a group of individuals - we are a close-knit team dedicated to creating meaningful and lasting connections with our customers. We believe that our collective strengths are far greater than the sum of our individual talents. Are you a self-starter, collaborative and passionate about scaling a fast-growing...

Our Customer Experience team is more than just a group of individuals - we are a close-knit team dedicated to creating meaningful and lasting connections with our customers. We believe that our collective strengths are far greater than the sum of our individual talents. Are you a self-starter, collaborative and passionate about scaling a fast-growing...

A cloud-based payroll and HR management system, compliant in multiple regions, is seeking a Customer Success Specialist for their team in Kuala Lumpur, Malaysia, with some remote work flexibility. The system helps businesses streamline processes, save time, and enhance efficiency, having assisted over 400 firms in digital transformation. - Full-time hybrid...

Our Customer Experience team is more than just a group of individuals - we are a close-knit team dedicated to creating meaningful and lasting connections with our customers. We believe that our collective strengths are far greater than the sum of our individual talents. Are you a self-starter, collaborative and passionate about scaling a fast-growing...

Softinn is a hotel technology company. Our mission is to make hotelier's work easier. We intend to achieve that through next-generation hotel management software, digital solutions and hotel kiosk. Here's a one-minute videoabout our products. We're selling to forward-looking hoteliers in South East Asia. Most of our customers are in Malaysia, and some are...

Softinn is a hotel technology company. Our mission is to make hotelier's work easier. We intend to achieve that through next-generation hotel management software, digital solutions and hotel kiosk. Here's a one-minute videoabout our products. We're selling to forward-looking hoteliers in South East Asia. Most of our customers are in Malaysia, and some are...

WE ARE HIRING CUSTOMER EXPERIENCE SPECIALIST! Salary Range : RM 3,000 - RM 3,500 + RM 500 KPI Working Days : 5 Working Days Monday - Friday, 2 Days Off Working Hours : 8AM-5PM (24/7 Rotational Shift in the Future) Roles & Responsibilities: Ensures all customer inquiries/ issues/ complaints are resolved according to the company's processes and...

Attend customer call regards to any enquiries for deliveries or collection issues. - Checking status of deliveries to ensure deliveries is done in daily routine. - Preparation of monthly KPI for key customers. - Good in english command Pay: RM1,700.00 - RM1,800.00 per month **Benefits**: - Health insurance Schedule: - Day shift Supplemental pay...

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution - Keep records of customer interactions, process customer accounts and file documents - Follow communication procedures, guidelines and policies - Take the extra mile to engage customers - Identify and assess customers’ needs to...

**Why this role?** The Digital Services Specialist is part of the Technical Help Desk (THD) organization. **What will you be doing?**: - Operative activities: _ - Evaluate and coordinate issues from customers, sales teams, and field operations. _ - Responsible for the digital issue resolution end-to-end processes. - Analyze any identified issues with...

We are hiring a talent who is attention to detail for numbers, knowledgeable in INCOTERMS and well-verse with the Ocean Freight business. - Ensure proper cut-off procedures at month-end closing. - Adhere to operational KPIs related to Billing, such as billing timeliness and Billing adjustments - Attend to escalations involving Billing issues to ensure smooth...

**Job Description**: **Get to know our Digital Bank team**: Grab is leading a consortium for Digital Bank license and to build a bank with the right foundation - using data, technology and trust to solve problems and serve customers. We advocate for customers, think in their shoes and embrace a strong sense of ownership and accountability to solve customer...

**Customer Service Support (Junior/ Entry level)** **Great career development with international fulfillment company** **Responsible**: - Initiate outbound calls to existing sellers to confirm orders. - Provide exceptional customer service by addressing seller inquiries and concerns. - Ensure adequacy of sales-related resources or materials. Inform clients...

**Roles** - The Warehouse Process Specialist, reporting to the Operations Director, is responsible for delivering - operational excellence in shipment fulfilment, ensuring costs, internal metrics, safety, and customer - delivery measures are met within the warehouse. He/she is responsible for delivering continuous - improvement programs, such as increasing...

**JOB REQUIREMENTS**: - Possess at least SPM/Diploma in any related field. - At least 1 year working experience. Fresh graduate are encourage to apply. - Excellent written and verbal communication skill. - Basic knowledge of Excel and Word. - Able to work in SS 13 Subang Jaya. **JOB DESCRIPTIONS**: - Managing incoming calls & customer service inquiries. -...

**What you'll be doing** - Provide friendly and helpful support to our customers for inquiries and troubleshooting assistance. - Serve as the go-to person for all customer interactions. - Respond promptly to product-related inquiries and provide troubleshooting guidance to resolve issues effectively. - Coordinate and conduct product repairs with our...

CUSTOMER SERVICE SPECIALIST BANKING- MANDARIN LOCATION: PETALING JAYA Salary Up to: RM3,000 - RM3,900 Working Hour: 5 Working days 24/7 Rotational Shift Language allowance : RM300 Job Scope: Responding to customer requests, managing concerns,and providing specific information based on the enquiries received via phone call. Job Requirements: Bachelor's Degree...

**JOB REQUIREMENTS**: - Possess at least SPM/Diploma in any related field. - At least 1 year working experience. Fresh graduate are encourage to apply. - Excellent written and verbal communication skill. - Basic knowledge of Excel and Word. - Able to work in SS 13 Subang Jaya. **JOB DESCRIPTIONS**: - Managing Delivery order request from branches. -...

1)To answer the call 2)To check incoming fax and proceed with further action 3)to issue and print the Delivery order 4)to liaise with logistics to make sure smooth delivery 5)To assist other matter required by Business Manager and other colleagues **Job Type**: Permanent **Salary**: RM2,500.00 per month Schedule: - Fixed shift - Monday to...

**About Us** Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.my, helps millions find the insurance policy with the best value and highest coverage for them. Our core strengths are in navigating...