Customer Onboarding Specialist

Job DescriptionThe Client Onboarding Specialist will be responsible for ensuring a seamless onboarding experience for new clients, from initial sign-up to their first transaction. Key responsibilities include:Verifying client information and setting up their accounts in a timely manner.Providing detailed explanations of how our platform works and its...

Job SummaryWe are seeking an experienced Onboarding Executive to join our team. This role involves coordinating the onboarding process for new customers, ensuring seamless and efficient integration into our systems.

We are seeking a highly skilled Client Onboarding Specialist to join our team at Bank of Singapore, Asia's Global Private Bank. In this role, you will support our Relationship Managers in serving existing clients interested in opening accounts with us.ResponsibilitiesSupport the completion of client onboarding documents.Follow up with clients on any document...

A cloud-based payroll and HR management system, compliant in multiple regions, is seeking a Customer Success Specialist for their team in Kuala Lumpur, Malaysia, with some remote work flexibility. The system helps businesses streamline processes, save time, and enhance efficiency, having assisted over 400 firms in digital transformation. - Full-time hybrid...

Softinn is a hotel technology company. Our mission is to make hotelier's work easier. We intend to achieve that through next-generation hotel management software, digital solutions and hotel kiosk. Here's a one-minute videoabout our products. We're selling to forward-looking hoteliers in South East Asia. Most of our customers are in Malaysia, and some are...

Language Proficiency – Fluent in Mandarin & English (spoken, written, and reading)Experience – At least 1 year in onboarding or customer service support (any industry)Communication Skills – Strong ability to handle queries, objections & interact effectivelyNeed to work experience in KYC OR AML.Problem-Solving – Good reasoning, analytical skills &...

WE ARE HIRING CUSTOMER EXPERIENCE SPECIALIST! Salary Range : RM 3,000 - RM 3,500 + RM 500 KPI Working Days : 5 Working Days Monday - Friday, 2 Days Off Working Hours : 8AM-5PM (24/7 Rotational Shift in the Future) Roles & Responsibilities: Ensures all customer inquiries/ issues/ complaints are resolved according to the company's processes and...

Provide administrative support to the company - Process and coordinate Merchant Onboarding, invoices and other documentation. - Maintain and organize filing system - Preparing quotation and coordinating of sales quotation with customers - To assist in general operational functions. - Other adhoc duties as assigned. - Work on relevant tasks assigned by...

**Position: HR Specialist,Recruitment & Training**: - **Employment type: Permanent.** - **Salary: RM 3500-4500.**: - **Work Location: Subang Jaya, Selangor.** Our client is a global leader supplying some of the world's leading brands in IT/Technology products/imaging equipment in Malaysia. Job Responsibilties - Responsible to handle full spectrum of...

The Senior Talent Acquisition Specialist plays a critical role in identifying and securing top talent across multiple roles within the company. This role requires a strategic approach to hiring, ensuring the organisation builds a diverse and high-performing workforce.Key Responsibilities:Talent Acquisition Strategy & PlanningContribute to the overall hiring...

Attend customer call regards to any enquiries for deliveries or collection issues. - Checking status of deliveries to ensure deliveries is done in daily routine. - Preparation of monthly KPI for key customers. - Good in english command Pay: RM1,700.00 - RM1,800.00 per month **Benefits**: - Health insurance Schedule: - Day shift Supplemental pay...

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution - Keep records of customer interactions, process customer accounts and file documents - Follow communication procedures, guidelines and policies - Take the extra mile to engage customers - Identify and assess customers’ needs to...

**Who we are** Our client, who is one of the reputable MNCs in Malaysia located in Sunway, Selangor, is looking for a Senior Talent Acquisition Specialist to partner with managers and teams to attract and retain high quality talent, ultimately contributing to the ongoing success of the company. **What's in it For You**: - The opportunity to take...

Job Description: - Engage & educate patients with health & rehabilitation inquiries. - Manage patients appointment & payment channels. - Assist in clerical & administrative work. - Friendly & Good Communication. - Willing to Learn. - Able to Work as a Team. - Able to work during weekend-shifts, if required. - Have interest in the Customer Care...

Job Summary: Are you someone who understands how Employee Benefit insurances work and is passionate about offering clients the best possible solutions when managing their employees' inpatient healthcare benefits? HealthMetrics offers clients a holistic experience; leveraging on our healthcare providers to deliver the best healthcare services. Keeping the...

Attend customer call regards to any enquiries for deliveries or collection issues. - Checking status of deliveries to ensure deliveries is done in daily routine. - Preparation of monthly KPI for key customers. - Good in english command **Requirement**: - Minimum Diploma or its equivalent. - Able to communicate in English or Bahasa Malaysia. - Computer...

**Responsibilities**: - Respond to customer queries in a timely and accurate way - Handle inbound calls in a professional manner. - Update our internal databases with information about useful discussions with customers - Manage customer complaints and feedbacks accordingly - Share feature requests and effective workarounds with team members - Gather...

Customer Experience SpecialistWe are seeking an experienced Customer Experience Specialist to join our service desk team. In this role, you will be responsible for managing customer interactions, resolving technical issues, and improving overall customer satisfaction. Your excellent communication skills and ability to empathize with customers will be...

Job DescriptionWe are looking for a highly skilled Platform Innovation Specialist to lead the development of new products and services that meet the evolving needs of our customers.The successful candidate will have a minimum of 5-7 years of experience with a strong technical background, particularly in enterprise messaging, BSS, billing, and charging...

**Job Overview**: We are in search of highly motivated individuals who can deliver our legendary hospitality and world-class service. With industry-leading benefits and unparalleled training programs, you will support the Customer Experience division by creating memorable experiences for our passengers onboard. **Responsibilities**: - Responsible for...