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Customer Care Executive
3 weeks ago
**Job Overview**:
We are in search of highly motivated individuals who can deliver our legendary hospitality and world-class service. With industry-leading benefits and unparalleled training programs, you will support the Customer Experience division by creating memorable experiences for our passengers onboard.
**Responsibilities**:
- Responsible for customer online consultation and answering questions, providing effective answers to customer consultation needs
- Maintain good communication and cooperation with relevant departments
- To exceed customers' expectations in terms of customer service & accurate information.
- Work in a team to achieve the required KPI elements and SLA.
**Requirement**:
- Must be able to converse fluently using **Cantonese and English**:
- Must be able to **read & type** in **Traditional Chinese word** **and English**:
- Education: SPM, UEC, O-level or; and above
- Preferred to have six months or more of customer service experience
**Others**:
- Work Mode : Office (UOA Business Park, Shah Alam)
- Training Duration period: 1-2 months
- Company will be provided desktop & headset
- Online Interview
- Intake in August
- Market will be served : Hong Kong & other countries with Cantonese consumers
**Additional Benefits**
5 working days - Normal working hours (Monday - Friday 9am to 6pm)
EPF, SOCSO & EIS
Annual leave
Medical leave
Walking distance to office - Shelter nearby LRT/KTM station
Connect with me for more information (Alex) 012-2672605
**Job Types**: Full-time, Permanent, Fresh graduate
**Salary**: RM3,800.00 - RM4,100.00 per month
Schedule:
- Day shift
- Monday to Friday
**Language**:
- Cantonese (preferred)
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