Customer Experience Specialist

Customer Experience SpecialistWe are seeking an experienced Customer Experience Specialist to join our service desk team. In this role, you will be responsible for managing customer interactions, resolving technical issues, and improving overall customer satisfaction. Your excellent communication skills and ability to empathize with customers will be...

Job Description:The Senior Specialist, Customer Happiness role at ZUS Coffee involves overseeing customer service operations to ensure seamless experiences. This position requires a strong understanding of customer needs and preferences, as well as the ability to effectively communicate with cross-functional teams.Key Responsibilities:Develop and implement...

Instore Experience EnhancementThis is a unique opportunity for an Instore Experience Specialist to join our retail team at HLA.The successful candidate will be responsible for enhancing the instore experience for customers by providing exceptional service, understanding customer needs, and recommending suitable products.We are looking for someone with strong...

**Job description** - You will become a brand ambassador for a multinational automotive brand servicing clients in Australia and New Zealand. - You should embody service excellence and be able to provide a caring, flexible and innovative approach when handling customer queries and providing solutions. - As well as responding to the client’s end customer...

OverviewThe Customer Success Specialist plays a vital role in representing the brand, its culture, and values to customers. This position requires a professional attitude, empathy, and a passion for delivering exceptional customer experiences.The successful candidate will be responsible for responding to customer inquiries, managing concerns, and providing...

Job OverviewZUS Coffee is seeking an experienced customer experience leader to spearhead our customer happiness projects. As Assistant Manager, Customer Experience, you will be responsible for leading cross-functional teams and driving strategic initiatives to enhance the overall customer experience.

2 Year(s) of Experience - Open for Fresh Graduates - PhD/Master's Degree/Bachelor's Degree/Diploma/Certificate - Malaysian only - Face to Face / Video Call - Test / Assessment will be conducted **RESPONSIBILITY**: 1. Provide quality customer support (24/7) through LiveChat and Digital channels for our customers. 2. Monitor various company communication...

As a Customer Acquisition Specialist, you'll focus on building relationships with decision-makers through daily calls. You'll have the opportunity to unleash your charm and captivate these individuals with compelling pitches, while adapting to rejection and following up with prospective clients.Key ResponsibilitiesYou'll set up qualified sales meetings,...

**Job Details** - 2 Year(s) of Experience - Open for Fresh Graduates - PhD/Master's Degree/Bachelor's Degree/Diploma/Certificate - Others - Malaysian only - Face to Face / Video Call - Test / Assessment will be conducted **Job Requirement / Responsibility** Responsibility: 1. Provide quality customer support (24/7) through LiveChat and Digital channels for...

**How will you gain from this career?** - Opportunity to work with the leading technical and engineering solutions provider in Malaysia. - Challenges and opportunities to level up your experience and career growth **Other benefits that you might be interested with**: - Professional training and development with certifications **What you will be...

**Shift time：6am-3pm, 7am-4pm, 8am-5pm, 1pm-10pm**: - **Link bridge to LRT Subang Jaya**: - Ensures all customer inquiries/ issues/ complaints are resolved according to the company's processes and procedures - Identifies and escalates difficult and complex issues to senior team members - Maintains a positive, empathetic and professional attitude towards...

OverviewThe role of a Customer Success Specialist at Teleperformance involves delivering exceptional customer experiences through prompt responses to inquiries, effective management of concerns, and provision of accurate information based on the enquiries received via inbound phone calls and email channels.Responsibilities(May perform other duties as...

We are searching for an accomplished Customer Experience Representative to join our team at Teleperformance. As a Customer Success Specialist, you will serve as the primary interface between our organization and clients, delivering outstanding customer experiences.Main ResponsibilitiesProvide clear and concise guidance to customers on available self-service...

**About You (Job Brief)** You will be reporting to Head, Customer Experience, where you will be expected to ensure and deliver excellent customer selling journey across our retail outlets in Malaysia. You will support both the determined business targets (KPIs) as well as functioning as a motivator and decision maker to ensure the Customer Experience...

Focused on delivering exceptional customer experiences, we seek a dedicated Contact Centre Representative to join our team at Revenue Group Bhd. This role involves handling inbound and outbound enquiries from various channels, providing seamless support to customers across different platforms.Key Responsibilities:Respond to customer inquiries in a timely and...

We are seeking a skilled sales and business development specialist to join our team at CARSOME. The ideal candidate will have a strong background in sales and customer service, preferably in the retail, automotive, or airline industries.The successful candidate will be proficient in using social media platforms to generate leads and promote our products....

Job DescriptionThe role of the Inbound Sales Representative at Teleperformance involves providing exceptional customer experiences through timely support. As a representative, you will be responsible for interacting with customers via various communication channels, including email and chat.ResponsibilitiesField inbound calls and exhibit the correct sales...

BloomThis is a market leader in the e-commerce flower delivery space, committed to providing exceptional customer experiences through innovative products and services.We are seeking a highly skilled Product Growth Executive to join our team and drive product development initiatives forward.In this role, you will be responsible for managing project timelines,...

**Key Accountabilities**: - Supports Account Management function through education, and redirection of issues to correct stakeholders for post-sales functions. - Promotes self-service tools to non-managed clients through education. - Supports trend reporting of key performance metrics across relevant OE tiers: Mid-Market, non-managed Enterprise and...

Welcome to Love, BonitoWe're a pioneering brand that uses fashion as a tool to empower women. Our commitment is to deliver outstanding customer experiences through expert advice and exceptional service.Job Key ResponsibilitiesDevelop strategies to engage customers and promote our products.Offer personal shopping experiences, advising on the latest trends and...