Customer Experience Specialist

WE ARE HIRING CUSTOMER EXPERIENCE SPECIALISTSalary Range : RM 3,000 - RM 3,500 + RM 500 KPIWorking Days : 5 Working Days Monday - Friday, 2 Days OffWorking Hours : 8AM-5PM (24/7 Rotational Shift in the Future)Roles & Responsibilities:Ensures all customer inquiries/ issues/ complaints are resolved according to the company's processes and proceduresResolves...

The Social Media Customer Care Specialist is responsible for handling customer inquiries and interactions across diverse social media platforms. Their primary goal is to effectively engage with customers, provide accurate information, resolve issues, and guide potential customers towards scheduling appointments.Key responsibilities include: Monitoring social...

Our client is a BPO located in Selangor, MalaysiaAs a Customer Experience Specialist, you will be tasked with delivering exceptional support to our customers and ensuring their satisfaction with our products and services.Your key responsibilities will include: Effectively resolving customer complaints and issues, aiming for firstcontact resolution whenever...

Position: Customer Experience Specialist - Korean SpeakerLocation: Petaling Jaya, Selangor, MalaysiaWorking hours: 8 hrs shift between 9AM - 7PM, 5 days a week (Mon-Sun)Salary: Total package RM 9000Benefit include: Annual leave / Medical leave / Hospitalization leave / KPI allowance up to RM 500 per monthRequirement: Proficient in English (B2 and above) and...

The Social Media Customer Care Specialist is responsible for handling customer inquiries and interactions across diverse social media platforms. Their primary goal is to effectively engage with customers, provide accurate information, resolve issues, and guide potential customers towards scheduling appointments. Key responsibilities include: - Monitoring...

**ROLE**: Customer Experience Associate **PROJECT**: Premium Automotive Brand (Supporting Australia and New Zealand) **INTAKE DATE**: 24th June 2024 **LOCATION**: **JOB SCOPE**: - Provide support for a Premium Automotive Brand - Respond to customer queries in a timely and accurate manner - Update our internal database with feedback and information...

Job description You will become a brand ambassador for multinational automotive brandservicing clients in Australia and New Zealand. You should embody service excellence and be able to provide a caring, flexible and innovative approach when handling customer queries and providing solutions. As well as responding to the customer you will also work closely...

Job description You will become a brand ambassador for multinational automotive brandservicing clients in Australia and New Zealand. You should embody service excellence and be able to provide a caring, flexible and innovative approach when handling customer queries and providing solutions. As well as responding to the customer you will also work closely...

Ensures all customer inquiries/ issues/ complaints are resolved according to the company's processes and procedures Identifies and escalates difficult and complex issues to senior team members Maintains a positive, empathetic and professional attitude towards customer Enters, updates and maintains accurate information of customer interaction, transactions,...

Job description You will become a brand ambassador for multinational automotive brandservicing- clients in Australia and New Zealand. You should embody service excellence and be able to provide a caring, flexible and- innovative approach when handling customer queries and providing solutions. As well as responding to the customer you will also work closely...

Job Description岗位职责:- 负责客户在线咨询答疑,针对客户咨询需求,提供有效解答- 与有关部门保持良好的沟通与合作- 在客户服务和准确信息方面超越客户的期望。- 团队合作以实现所需的 KPI 元素和 SLA入职要求:- 必须能够流利地使用_普通话_和_英语_进行交流; _或_粤语_-...

**COMPANY OVERVIEW** **BESROC FLOORING SPECIALIST SDN BHD**, is a first super flat floor specialist in Malaysia to achieve the super flat floor with dipstick measurement report, having accomplished many super flat floor projects in Malaysia. Equipped with more than 20 years of experience, the latest technical know-how and product knowledge, state of the art...

**Job description** - You will become a brand ambassador for multinational automotive brand-servicing clients in Australia and New Zealand. - You should embody service excellence and be able to provide a caring, flexible and innovative approach when handling customer queries and providing solutions. - As well as responding to the customer you will also work...

**Job description** - You will become a brand ambassador for multinational automotive brand-servicing clients in Australia and New Zealand. - You should embody service excellence and be able to provide a caring, flexible and innovative approach when handling customer queries and providing solutions. - As well as responding to the customer you will also work...

**Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...

CUSTOMER SERVICE SPECIALIST BANKING-MANDARIN LOCATION: PETALING JAYA Salary Up to: RM3,000 - RM3,900 Working Hour: 5 Working days 24/7 Rotational Shift Language allowance : RM300 Job Scope: Responding to customer requests, managing concerns,and providing specific information based on the enquiries received via phone callJob Requirements:Bachelor's Degree or...

Our client is a BPO located in Selangor, Malaysia As a Customer Experience Specialist, you will be tasked with delivering exceptional support to our customers and ensuring their satisfaction with our products and services. Your key responsibilities will include: - Effectively resolving customer complaints and issues, aiming for first-contact resolution...

About UsOur core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.Role Overview:Responsibilities:...

About UsBjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, , helps millions find the insurance policy with the best value and highest coverage for them.Our core strengths are in navigating the most complex...

Customer Service Specialist - Russian SpeakerPetaling Jaya - MalaysiaAbout usWe are a global technology company, driving energy innovation for a balanced planet.​ Together, we create amazing technology that unlocks access to energy for the benefit of all.​Our inclusive culture is the key to our success. We collaborate with our internal community of...