Customer Experience Specialist
4 days ago
BloomThis is a market leader in the e-commerce flower delivery space, committed to providing exceptional customer experiences through innovative products and services.
We are seeking a highly skilled Product Growth Executive to join our team and drive product development initiatives forward.
In this role, you will be responsible for managing project timelines, budgets, and status reports, as well as collaborating with cross-functional teams to meet customer and stakeholder needs.
You will analyze customer and stakeholder feedback, usage data, and industry trends to identify areas for improvement and new product opportunities.
Main Objectives:- Develop and implement effective project management strategies to drive business growth and customer satisfaction.
- Collaborate with cross-functional teams to ensure that products meet the needs of customers and stakeholders.
- Stay up to date on industry trends, competitive products, and emerging technologies to inform product development and innovation.
- Bachelor's degree in a relevant field such as Business, Marketing or Engineering.
- 2+ years of experience in product management, project management or related roles.
- Strong project management skills, including experience developing and managing project timelines, budgets, and status reports.
- Excellent communication skills, including the ability to communicate technical information to non-technical stakeholders.
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Customer Experience Specialist
2 days ago
Petaling Jaya, Selangor, Malaysia Digital Labs Sdn Bhd (from M1) Full timeCustomer Experience SpecialistWe are seeking an experienced Customer Experience Specialist to join our service desk team. In this role, you will be responsible for managing customer interactions, resolving technical issues, and improving overall customer satisfaction. Your excellent communication skills and ability to empathize with customers will be...
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Customer Experience Advocate
17 hours ago
Petaling Jaya, Selangor, Malaysia Teleperformance Full timeOverviewThe Customer Success Specialist plays a vital role in representing the brand, its culture, and values to customers. This position requires a professional attitude, empathy, and a passion for delivering exceptional customer experiences.The successful candidate will be responsible for responding to customer inquiries, managing concerns, and providing...
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Customer Experience Advocate
2 days ago
Petaling Jaya, Selangor, Malaysia Teleperformance Full timeOverviewThe role of a Customer Success Specialist at Teleperformance involves delivering exceptional customer experiences through prompt responses to inquiries, effective management of concerns, and provision of accurate information based on the enquiries received via inbound phone calls and email channels.Responsibilities(May perform other duties as...
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Customer Experience Representative
17 hours ago
Petaling Jaya, Selangor, Malaysia Teleperformance Full timeWe are searching for an accomplished Customer Experience Representative to join our team at Teleperformance. As a Customer Success Specialist, you will serve as the primary interface between our organization and clients, delivering outstanding customer experiences.Main ResponsibilitiesProvide clear and concise guidance to customers on available self-service...
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Customer Experience Specialist
6 days ago
Petaling Jaya, Selangor, Malaysia Revenue Group Bhd Full timeFocused on delivering exceptional customer experiences, we seek a dedicated Contact Centre Representative to join our team at Revenue Group Bhd. This role involves handling inbound and outbound enquiries from various channels, providing seamless support to customers across different platforms.Key Responsibilities:Respond to customer inquiries in a timely and...
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Customer Experience Manager
5 days ago
Petaling Jaya, Selangor, Malaysia CARSOME Full timeWe are seeking a skilled sales and business development specialist to join our team at CARSOME. The ideal candidate will have a strong background in sales and customer service, preferably in the retail, automotive, or airline industries.The successful candidate will be proficient in using social media platforms to generate leads and promote our products....
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Customer Experience Specialist
2 days ago
Petaling Jaya, Selangor, Malaysia Teleperformance Full timeJob DescriptionThe role of the Inbound Sales Representative at Teleperformance involves providing exceptional customer experiences through timely support. As a representative, you will be responsible for interacting with customers via various communication channels, including email and chat.ResponsibilitiesField inbound calls and exhibit the correct sales...
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Customer Experience Specialist
3 days ago
Petaling Jaya, Selangor, Malaysia Love Full timeWelcome to Love, BonitoWe're a pioneering brand that uses fashion as a tool to empower women. Our commitment is to deliver outstanding customer experiences through expert advice and exceptional service.Job Key ResponsibilitiesDevelop strategies to engage customers and promote our products.Offer personal shopping experiences, advising on the latest trends and...
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Customer Experience Specialist
2 days ago
Petaling Jaya, Selangor, Malaysia Love, Bonito Full timeAbout UsAt Love, Bonito, we believe that fashion should be accessible to everyone. That's why we've created a range of products that cater to diverse tastes, styles, and budgets.As a member of our store team, you'll play a vital role in helping us achieve our mission. Your primary responsibility will be to provide an exceptional customer experience, ensuring...
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Customer Experience Specialist
4 days ago
Petaling Jaya, Selangor, Malaysia Kimberly Clark Full timeJob DescriptionYou're a professional who thrives in fast-paced environments where no two days are alike. As a Customer Care Analyst, you'll play a pivotal role in delivering exceptional customer experiences and driving business growth for Kimberly-Clark. Your expertise will be essential in building strong relationships with internal stakeholders and external...
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Customer Experience Specialist
2 days ago
Petaling Jaya, Selangor, Malaysia Teleperformance Full timeJob OverviewWe are seeking a highly skilled Inbound Sales Representative to join our team at Teleperformance. As a key member of our sales support team, you will be responsible for delivering exceptional customer experiences through timely support and solution-driven interactions.
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Customer Experience Specialist
3 days ago
Petaling Jaya, Selangor, Malaysia Carsome - Penang (Perai) Inspection Centre Full timeAbout the Role:We are looking for a highly skilled and experienced Customer Service Executive to join our team at Carsome Penang (Perai) Inspection Centre. The successful candidate will be responsible for delivering exceptional customer service and ensuring customer satisfaction.Key Responsibilities:To handle large numbers of incoming calls efficiently.To...
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Customer Experience Specialist
17 hours ago
Petaling Jaya, Selangor, Malaysia Wunderbath Full timeAbout WunderbathElevate your career with a dynamic and innovative cosmetics brand, dedicated to crafting vibrant products for sensitive skin. At Wunderbath, we foster a creative environment where talented individuals thrive.Our company profile:Pioneers in handmade cosmeticsDedicated to creating products that cater to sensitive skinBright and quirky...
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Customer Experience Manager
6 days ago
Subang Jaya, Selangor, Malaysia ZUS Coffee Full timeJob Description:The Senior Specialist, Customer Happiness role at ZUS Coffee involves overseeing customer service operations to ensure seamless experiences. This position requires a strong understanding of customer needs and preferences, as well as the ability to effectively communicate with cross-functional teams.Key Responsibilities:Develop and implement...
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Customer Service Specialist
2 days ago
Petaling Jaya, Selangor, Malaysia Summitnext Full timeJoin to apply for the Customer Service Specialist role at SummitNext.Job Overview:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. In this role, you will be responsible for providing excellent customer service and support to our clients. You will serve as the main point of contact for all...
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Customer Success Specialist Mandarin
3 days ago
Petaling Jaya, Selangor, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full timeMandarin Customer Success Specialist OverviewAt Agensi Pekerjaan JobScoper Sdn. Bhd., we are seeking a highly skilled and multilingual customer support professional to join our team as a Mandarin Customer Success Specialist.
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Customer Support Specialist
5 days ago
Petaling Jaya, Selangor, Malaysia M-DAQ Global Full timeJob Description:M-DAQ Global is seeking a highly skilled Customer Support Specialist to join our team. In this role, you will be responsible for ensuring customer satisfaction by providing timely and effective support across various stages of the customer journey. This includes handling customer inquiries, managing customer accounts, and collaborating with...
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Customer Experience Strategist
4 days ago
Petaling Jaya, Selangor, Malaysia Sime Darby Property Full timeCandidate Profile:We are looking for a highly motivated and results-driven individual to join our Sales Gallery team as the Customer Experience Strategist. As a strategic leader, you will be responsible for developing and implementing strategies to enhance customer journeys and deliver exceptional experiences.Main Responsibilities:Collaborate with store...
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Customer Engagement Specialist
4 days ago
Petaling Jaya, Selangor, Malaysia SPEED (SPEED2U) Full timeWe are looking for a highly motivated Customer Engagement Specialist to join our team at SPEED (SPEED2U). As a key member of our sales team, you will play a vital role in engaging with customers, building relationships, and driving sales growth.Job SummaryIn this role, you will be responsible for managing customer interactions, providing excellent customer...
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Customer Growth Specialist
2 days ago
Petaling Jaya, Selangor, Malaysia Teleperformance Full timeAbout UsWe're a leading customer experience company that's passionate about helping businesses grow through exceptional service. As a Customer Growth Specialist, you'll play a vital role in driving revenue growth and customer satisfaction.Your key responsibilities will include:Identifying new business opportunities and building relationships with key...