Customer Experience Specialist

4 days ago


Petaling Jaya, Selangor, Malaysia BloomThis Full time

BloomThis is a market leader in the e-commerce flower delivery space, committed to providing exceptional customer experiences through innovative products and services.

We are seeking a highly skilled Product Growth Executive to join our team and drive product development initiatives forward.

In this role, you will be responsible for managing project timelines, budgets, and status reports, as well as collaborating with cross-functional teams to meet customer and stakeholder needs.

You will analyze customer and stakeholder feedback, usage data, and industry trends to identify areas for improvement and new product opportunities.

Main Objectives:
  • Develop and implement effective project management strategies to drive business growth and customer satisfaction.
  • Collaborate with cross-functional teams to ensure that products meet the needs of customers and stakeholders.
  • Stay up to date on industry trends, competitive products, and emerging technologies to inform product development and innovation.
Key Requirements:
  • Bachelor's degree in a relevant field such as Business, Marketing or Engineering.
  • 2+ years of experience in product management, project management or related roles.
  • Strong project management skills, including experience developing and managing project timelines, budgets, and status reports.
  • Excellent communication skills, including the ability to communicate technical information to non-technical stakeholders.


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