Customer Experience Specialist
5 days ago
Elevate your career with a dynamic and innovative cosmetics brand, dedicated to crafting vibrant products for sensitive skin. At Wunderbath, we foster a creative environment where talented individuals thrive.
Our company profile:
- Pioneers in handmade cosmetics
- Dedicated to creating products that cater to sensitive skin
- Bright and quirky designs
Job Overview
We are seeking a highly motivated Customer Happiness Executive cum Graphic Designer to join our team. As the face of our company, you will be responsible for providing exceptional customer service while showcasing your design skills.
Key Responsibilities
This role entails:
- Handling sales inquiries from various channels and corporate sales teams
- Project management - acting as a liaison between customers and the operation team
- Proposal creation - recommending products based on templates and designing basic mock-ups
Requirements
To succeed in this position, you should have:
- A can-do attitude with a positive approach to challenges
- Excellent communication and interpersonal skills
- Flexibility and adaptability in a fast-paced environment
- Attention to detail
- Ability to work under pressure and remain optimistic and motivated
- Design skills (Canva/Illustrator) are a plus
- Own transportation and ability to travel within the Klang Valley
- Proficiency in Microsoft Excel and PowerPoint
What We Offer
As a valued member of our team, you can expect:
- Lots of room for growth and professional development
- Casual dress code - wear what makes you feel comfortable
- Team discounts on our products
- Convenient location near public transportation
- Company outings and social events
- A free-flowing pantry with snacks and beverages
Why Join Us
We're passionate about creating 'Wunderful' moments for our customers and employees alike. If you share our enthusiasm and values, let's collaborate to bring innovative ideas to life
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