Customer Experience Specialist

WE ARE HIRING CUSTOMER EXPERIENCE SPECIALIST! Salary Range : RM 3,000 - RM 3,500 + RM 500 KPI Working Days : 5 Working Days Monday - Friday, 2 Days Off Working Hours : 8AM-5PM (24/7 Rotational Shift in the Future) Roles & Responsibilities: Ensures all customer inquiries/ issues/ complaints are resolved according to the company's processes and...

The Social Media Customer Care Specialist is responsible for handling customer inquiries and interactions across diverse social media platforms. Their primary goal is to effectively engage with customers, provide accurate information, resolve issues, and guide potential customers towards scheduling appointments. Key responsibilities include: - Monitoring...

**Job description** - You will become a brand ambassador for multinational automotive brand-servicing clients in Australia and New Zealand. - You should embody service excellence and be able to provide a caring, flexible and innovative approach when handling customer queries and providing solutions. - As well as responding to the customer you will also work...

**Job description** - You will become a brand ambassador for multinational automotive brand-servicing clients in Australia and New Zealand. - You should embody service excellence and be able to provide a caring, flexible and innovative approach when handling customer queries and providing solutions. - As well as responding to the customer you will also work...

**Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...

The Customer Service Specialist is responsible for the direct communication with the customer and various departments within the business to support complex end to end customer order management. In this role you can grow into a Sr. Customer Service Specialist as you advance your knowledge and leadership skills. This position is part of the Customer Service...

Position: Customer Experience Specialist - Korean Speaker Location: Petaling Jaya, Selangor, Malaysia Working hours: 8 hrs shift between 9AM - 7PM, 5 days a week (Mon-Sun) **Salary**: Total package RM 9000 Benefit include: Annual leave / Medical leave / Hospitalization leave / KPI allowance up to RM 500 per month Requirement: - Proficient in English...

Welcome to Warner Bros. Discovery, where dreams are made of iconic content and beloved brands. We're a global organization that brings characters to life and creators to your living rooms.Our CX Tech, Tier 3 Technician is a key member of the Global Customer Experience (CX) Strategy & Ops team.The Role:As a subject matter expert, you'll provide advanced...

Role and Responsibilities - Responsible to drive great customer experience by driving awareness and understanding of myTukar's products and services. - Responsible to handle incoming and outcoming calls as per part of myTukar Customer Experience Team and working together with on - ground sales and inspection teams to customers. - Responsible in managing...

A cloud-based payroll and HR management system, compliant in multiple regions, is seeking a Customer Success Specialist for their team in Kuala Lumpur, Malaysia, with some remote work flexibility. The system helps businesses streamline processes, save time, and enhance efficiency, having assisted over 400 firms in digital transformation. - Full-time hybrid...

Attend customer call regards to any enquiries for deliveries or collection issues. - Checking status of deliveries to ensure deliveries is done in daily routine. - Preparation of monthly KPI for key customers. - Good in english command Pay: RM1,700.00 - RM1,800.00 per month **Benefits**: - Health insurance Schedule: - Day shift Supplemental pay...

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution - Keep records of customer interactions, process customer accounts and file documents - Follow communication procedures, guidelines and policies - Take the extra mile to engage customers - Identify and assess customers’ needs to...

**About Conduent**: Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture...

**About Conduent**: Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture...

**Location**: One City, Subang Jaya - Provide support for a prestigious automotive brand in Australia and New Zealand. - Ensure prompt and accurate responses to customer queries. **Requirements**: - Must have at least a Diploma. - SPM holders with a minimum of 1 year of call center experience are also eligible. - Excellent command of English, both written...

We are hiring a talent who is attention to detail for numbers, knowledgeable in INCOTERMS and well-verse with the Ocean Freight business. - Ensure proper cut-off procedures at month-end closing. - Adhere to operational KPIs related to Billing, such as billing timeliness and Billing adjustments - Attend to escalations involving Billing issues to ensure smooth...

1. Provide day to day staff, logístical and administrative assistance to a medical clinic. Arranges patients and schedules appointments : screens and refers phone calls, and communicates and interacts with patient, provides support to the fellow staff, and assists with clinical procedures as required. 2. Receives, screens, interviews and registers...

**Customer Service Support (Junior/ Entry level)** **Great career development with international fulfillment company** **Responsible**: - Initiate outbound calls to existing sellers to confirm orders. - Provide exceptional customer service by addressing seller inquiries and concerns. - Ensure adequacy of sales-related resources or materials. Inform clients...

**What you'll be doing** - Provide friendly and helpful support to our customers for inquiries and troubleshooting assistance. - Serve as the go-to person for all customer interactions. - Respond promptly to product-related inquiries and provide troubleshooting guidance to resolve issues effectively. - Coordinate and conduct product repairs with our...

**Job responsibilities**: - Handle customer enquiries and complaints, provide appropriate solutions and alternatives within the time limits. - Take the extra mile to engage customers and follow through the cases to ensure resolution. - Identify and escalate issues appropriately. - Other tasks as assigned by Superior/Management. **Requirements**: - At...