Executive - Customer Experience

Job Description岗位职责:- 负责客户在线咨询答疑,针对客户咨询需求,提供有效解答- 与有关部门保持良好的沟通与合作- 在客户服务和准确信息方面超越客户的期望。- 团队合作以实现所需的 KPI 元素和 SLA入职要求:- 必须能够流利地使用_普通话_和_英语_进行交流; _或_粤语_-...

**Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...

Role and Responsibilities Responsible to drive great customer experience by driving awareness and understanding of myTukar's products and services. Responsible to handle incoming and outcoming calls as per part of myTukar Customer Experience Team and working together with on ground sales and inspection teams to customers. Responsible in managing leads from...

Job Responsibility Maintaining a positive, empathetic, and professional attitude toward customers at all times. Assist and guide customers to place orders on our sales channels Take the extra mile to engage and to deliver the best customer service to all of our customers. Resolve any emerging problems that our customers might face in a timely manner and...

Job responsibilities: Handle customer enquiries and complaints, provide appropriate solutions and alternatives within the time limits. Take the extra mile to engage customers and follow through the cases to ensure resolution. Identify and escalate issues appropriately. Other tasks as assigned by Superior/Management.Requirements: At least 1 year of working...

Job responsibilities: Handle customer enquiries and complaints, provide appropriate solutions and alternatives within the time limits. Take the extra mile to engage customers and follow through the cases to ensure resolution. Identify and escalate issues appropriately. Other tasks as assigned by Superior/Management.Requirements: At least 1 year of working...

Responsibilities: Answer outbound and inbound calls courteously, providing excellent service to meet customer expectations and confidently handle complaints. Address administrative tasks, including inquiries from the Customer Service and ASK mailbox. Respond diligently to EZ Connect inquiries via WhatsApp. Manage returned agreements, RC requests, and arrange...

Our client is a BPO located in Selangor, MalaysiaAs a Customer Experience Specialist, you will be tasked with delivering exceptional support to our customers and ensuring their satisfaction with our products and services.Your key responsibilities will include: Effectively resolving customer complaints and issues, aiming for firstcontact resolution whenever...

About UsOur core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.Role Overview:Responsibilities:...

**Position : Front Desk cum Customer Experience( GLC COMPANY)** **Location : Pentadbiran Kompleks Kementerian Dalam Negeri Jalan** **Seri Negeri, Hang Tuah Jaya Ayer Keroh 75450 Melaka** **Working Days**: 5 days per week (Monday - Friday / 8.30am - 4.30pm) **Intake **:Immediately **Salary **:RM1,750 2. To monitor & track order status until complete. 3. To...

**Position : Front Desk cum Customer Experience( GLC COMPANY)** **Location : Pentadbiran Kompleks Kementerian Dalam Negeri Jalan** **Seri Negeri, Hang Tuah Jaya Ayer Keroh 75450 Melaka** **Working Days**: 5 days per week (Monday - Friday / 8.30am - 4.30pm) **Intake **:Immediately **Salary **:RM1,750 2. To monitor & track order status until complete. 3. To...

Contact Centre Customer Experience SupportFull job descriptionJob Highlights:⁠ ⁠Customer Experience Support for the Automotive Industry⁠ ⁠Contact and Permanent Positions Available⁠ ⁠⁠Position will be based in Sunway/SubangJob Description:⁠ ⁠Execution of outbound calls to customers on service experience and follow up on services⁠ ⁠Abel...

Position : Front Desk cum Customer Experience( GLC COMPANY)Location : Pentadbiran Kompleks Kementerian Dalam Negeri JalanSeri Negeri, Hang Tuah Jaya Ayer Keroh 75450 MelakaWorking Days: 5 days per week (Monday - Friday / 8.30am - 4.30pm)Intake :ImmediatelySalary :RM1,750To monitor & track order status until complete.To educate and explain to Malaysian...

Job description You will become a brand ambassador for multinational automotive brandservicing clients in Australia and New Zealand. You should embody service excellence and be able to provide a caring, flexible and innovative approach when handling customer queries and providing solutions. As well as responding to the customer you will also work closely...

Job description You will become a brand ambassador for multinational automotive brandservicing clients in Australia and New Zealand. You should embody service excellence and be able to provide a caring, flexible and innovative approach when handling customer queries and providing solutions. As well as responding to the customer you will also work closely...

**ROLE**: Customer Experience Associate **PROJECT**: Premium Automotive Brand (Supporting Australia and New Zealand) **INTAKE DATE**: 24th June 2024 **LOCATION**: **JOB SCOPE**: - Provide support for a Premium Automotive Brand - Respond to customer queries in a timely and accurate manner - Update our internal database with feedback and information...

The Social Media Customer Care Specialist is responsible for handling customer inquiries and interactions across diverse social media platforms. Their primary goal is to effectively engage with customers, provide accurate information, resolve issues, and guide potential customers towards scheduling appointments.Key responsibilities include: Monitoring social...

**Job Track Description**: - Performs business support or technical work, using data organizing and coordination skills. - Performs tasks based on established procedures. - In some areas, requires vocational training, certifications, licensures, or equivalent experience. **Responsibility Statements** - Assesses calls to provide service immediately, be...

About UsOur core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.Overview:As a Customer Experience, you...

Ensures all customer inquiries/ issues/ complaints are resolved according to the company's processes and procedures Identifies and escalates difficult and complex issues to senior team members Maintains a positive, empathetic and professional attitude towards customer Enters, updates and maintains accurate information of customer interaction, transactions,...