Customer Experience Executive

**Position : Front Desk cum Customer Experience( GLC COMPANY)** **Location : Pentadbiran Kompleks Kementerian Dalam Negeri Jalan** **Seri Negeri, Hang Tuah Jaya Ayer Keroh 75450 Melaka** **Working Days**: 5 days per week (Monday - Friday / 8.30am - 4.30pm) **Intake **:Immediately **Salary **:RM1,750 2. To monitor & track order status until complete. 3. To...

**How will you gain from this career?** - Opportunity to work with the leading technical and engineering solutions provider in Malaysia. - Challenges and opportunities to level up your experience and career growth **Other benefits that you might be interested with**: - Professional training and development with certifications **What you will be...

**Job Responsibility** - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Assist and guide customers to place orders on our sales channels - Take the extra mile to engage and to deliver the best customer service to all of our customers. - Resolve any emerging problems that our customers might face in a timely...

JOB RESPONSIBILITIES: 1. Involves management responsibility for a team of representatives or a number of locations within the business. Includes direct or roll-up responsibility for operational/clerical teams or large process-based professional teams but may also include secretarial, supervisory employees. Management responsibilities include disciplinary...

**Responsibilities**: - Job Description- Provide quality services to customers and respond to customer inquiries and complaints via chats- To be familiar with all the company products and services, quickly solve problems for customers- Address customer feedback as well as complaints professionally - Process verification of hosts identity and listings -...

**JOB DESCRIPTION** At Happy Bunch, we consider Operations & Customer Experience essential to our success. We aim to surprise and delight, and you play an important role in making sure all the orders are in great condition and delivered on time, as a result, making customers happy and satisfied. This role will allow you to make a positive impact in...

**JOB DETAILS**: - Work Location: Wisma Ali Bawal, Petaling Jaya - Working Days: Monday - Friday (Must be willing to work on Saturday, Sunday & PH considered as OT if required) - Working Hours: 9:00 am - 6:00 pm - Joining Date: Immediately - Salary Package: Fixed Basic salary RM2000 + Commission Unlimited + OT **REQUIREMENTS**: - Fresh graduate &...

Opening with a finance multinational in Petaling Jaya. RESPONSIBILITIES - Focus on Customer First by developing and implementing strategic plans to improve Customer Experience, Retention and Insurance Business. - Lead a Team in ensuring the operations in the department run smoothly and PDCA is performed for any challenges arise. - Develop...

Job Description: Description - The incumbent is responsible for the smooth operational processes that our customer experience, when they interact with the Grab platform across the contact center touch-points. - He/She is required to have the ability to manage a team of high-performing customer experience agents across voice/digital platforms, while meeting...

The Social Media Customer Care Specialist is responsible for handling customer inquiries and interactions across diverse social media platforms. Their primary goal is to effectively engage with customers, provide accurate information, resolve issues, and guide potential customers towards scheduling appointments. Key responsibilities include: - Monitoring...

**_Why Join Us?_** - Urgent hiring - Basic salary + Attractive allowance - Accessible by public transport **_Job Responsibilities: _** - Handling inbound & outbound calls pertaining to customer general inquiries, complaints, comments, feedback and other raising issue related to the company's products. - Deliver the best services to customers to ensure the...

**Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...

**About Us** Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service. **Overview**: As a Customer...

_**Looking for a career in the Banking Industry? Our Client is an International Bank looking to hire customer service advisors to support their global operations.**_ - Provide exceptional telephone customer service in a timely manner whilst maintaining healthy relations with clients. - Play a supporting role in educating our customers around products and...

Role and Responsibilities - Responsible to drive great customer experience by driving awareness and understanding of myTukar's products and services. - Responsible to handle incoming and outcoming calls as per part of myTukar Customer Experience Team and working together with on - ground sales and inspection teams to customers. - Responsible in managing...

**Job Details** - 2 Year(s) of Experience - Open for Fresh Graduates - PhD/Master's Degree/Bachelor's Degree/Diploma/Certificate - Others - Malaysian only - Face to Face / Video Call - Test / Assessment will be conducted **Job Requirement / Responsibility** **Responsibility**: 1. Provide quality customer support (24/7) through LiveChat and Digital channels...

**Responsibilities**: - Answer outbound and inbound calls courteously, providing excellent service to meet customer expectations and confidently handle complaints. - Address administrative tasks, including inquiries from the Customer Service and ASK mailbox. - Respond diligently to EZ Connect inquiries via WhatsApp. - Manage returned agreements, RC...

**About Us** Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service. **Role...

We are looking for a Customer Experience Assistant Manager, your skill set will be vital in providing our customer a whole new experience. You’ll play an important role to ensure a good and satisfied retail experience You will be exposed to: - Establish and maintain guest relationships to build customer loyalty - Lead the development and implementation...

Job SummaryWe are seeking an experienced Customer Experience Manager to oversee our customer service operations in Japan. The successful candidate will manage a dedicated team, ensuring exceptional customer service through various channels, including live chat, email, and service requests.About the RoleThis is a critical position that requires strong...