Customer Service Specialist

**Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...

Vacancy : customer service specialist (subang Jaya) Requirement 1.2 yrs of working exp in related field 2.able to speak & read in Chinese 3.tues - Saturday (10am to 7pm) 4. Ok to work in subang 5.exp salary 2500-4000 **Benefits**: 13 month salary, 0-3 month performance bonus, 0-2 month special bonus for sales & Cs position **Job Types**: Full-time,...

**Customer Service Support (Junior/ Entry level)** **Great career development with international fulfillment company** **Responsible**: - Initiate outbound calls to existing sellers to confirm orders. - Provide exceptional customer service by addressing seller inquiries and concerns. - Ensure adequacy of sales-related resources or materials. Inform clients...

**Service Sales Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

DUTIES & RESPONSIBILITIES 1.Answering product and service questions; suggesting information about other products and services, mainly in logistics field 2.Resolves product or service problems by clarifying the customer's complaint; 3.Coordinate and monitor logistics operations via Air, sea and land for domestic/international destinations with customers,...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

Attend customer call regards to any enquiries for deliveries or collection issues. - Checking status of deliveries to ensure deliveries is done in daily routine. - Preparation of monthly KPI for key customers. - Good in english command Pay: RM1,700.00 - RM1,800.00 per month **Benefits**: - Health insurance Schedule: - Day shift Supplemental pay...

Customer Service Officer The Customer Service Officer is the first point of contact for customers to enquire on order-related, web page navigation and product issues. Customer Service Officer is required to provide customer with prompt and accurate information. This job is suitable for individuals who is interested to find out more about the day-to-day...

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution - Keep records of customer interactions, process customer accounts and file documents - Follow communication procedures, guidelines and policies - Take the extra mile to engage customers - Identify and assess customers’ needs to...

What you will do As a dedicated Voice Channel Specialist, you’ll play a pivotal role in providing top-notch customer service. Here is what's waiting for you: - Focusing diligently on voice channels to swiftly address customer queries and take ownership of their concerns - Striking the perfect balance between customer requirements and business objectives,...

**Job description**: - Listen and probe for additional information as necessary. - Make sound decisions concerning the prioritization of service (e.g., safety concern, urgency & expectation) - Provide necessary instructions to ensure a complete understanding of the services that will be rendered, including an accurate Estimated Time of Arrival. - Suggest...

**JOB REQUIREMENTS**: - Possess at least SPM/Diploma in any related field. - At least 1 year working experience. Fresh graduate are encourage to apply. - Excellent written and verbal communication skill. - Basic knowledge of Excel and Word. - Able to work in SS 13 Subang Jaya. **JOB DESCRIPTIONS**: - Managing incoming calls & customer service inquiries. -...

**JOB REQUIREMENTS**: - Possess at least SPM/Diploma in any related field. - At least 1 year working experience. Fresh graduate are encourage to apply. - Excellent written and verbal communication skill. - Basic knowledge of Excel and Word. - Able to work in SS 13 Subang Jaya. **JOB DESCRIPTIONS**: - Managing incoming calls & customer service inquiries. -...

**Customer Care & Services (Junior/ Entry level)** **Basic + KPI Bonus** **Great career development with international fulfillment company** **Responsible**: - Contacting potential or existing customers to inform about products - Proactively follow up with the delivery status as well as any inquiries and concerns. - Inform customers of unforeseen delays or...

Attend to all manner of customers’ queries, purchase order and delivery. - Provide prompt and appropriate solutions to any problems faced by customers. - Support any other ad hoc or administrative duties as assigned related to customer service from time to time. Job Requirements - Ability to multi-task, prioritize and manage time effectively. - Able to...

Attend to the customers’ enquiries by providing the correct information regarding product and service offerings. - To sell services to the customers & convince the customers to secure the sale accordingly. - Remind and confirm customers’ appointment(s). - Proactively persuade customers to reconsider appointment cancellations. - Proactively inform...

**Service Sales Support Specialist**:** Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...

The Customer Service Officer is the first point of contact for customers to enquire on order-related, web page navigation and product issues. Customer Service Officer is required to provide customer with prompt and accurate information. This job is suitable for individuals who is interested to find out more about the day-to-day operation of the E-commerce...

The Customer Service Officer is the first point of contact for customers to enquire on order-related, web page navigation and product issues. Customer Service Officer is required to provide customer with prompt and accurate information. This job is suitable for individuals who is interested to find out more about the day-to-day operation of the E-commerce...

Hello! We are looking for **Customer Support Executive (Level 1)** for our client who is in the **Internet Services, Networking & Cloud Systems** industry, located at **Kota Damansara, Petaling Jaya**. This is a **Full Time - Permanent** position. Traditionally, we are bunch of young, happy and dynamic people working together in a close knitted family-like...