Thai Managment Order Team Lead
4 months ago
Lead and develop direct reports/team members to achieve targeted business objectives
- Build and develop an efficient and effective order management team in the Shared Services environment - Opportunity to Order (O2O)
- Liaise with other relevant departments to meet customer needs with a focus on business process improvement and customer relations
- Maintain internal reporting and analysis, ie, productivity, quality, root cause analysis and etc
- Provide quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer escalations
- Support building training curriculum & Work Instructions. Coach team members on processes and policies
- Perform work tasks assigned as and when required
**Job Types**: Full-time, Permanent
Pay: RM8,000.00 per month
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